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4.6 out of 5

"Beautifully situated and maintained resort with fantastic, friendly staff. We had an issue with the first room we were allocated, but the duty manager ... " More

By a verified traveller on Sat 07 Jul 2018

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Hotel Description

A luxury stay in Ubud awaits you at Kamandalu Ubud. You'll be within a 15-minute walk of Pura Penataran Sasih and 4.7 km (2.9 mi) from Ubud Monkey Forest. Highlights at this family-friendly resort include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

A relaxing visit to Chaya Spa can include hot stone massages, Swedish massages, aromatherapy, and reflexology along with access to the spa tub. The restaurant, Petulu Restaurant, serves Indonesian cuisine and is open for breakfast and dinner. With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the resort. Enjoy the spa tub, sauna, kids' swimming pool, and pool loungers. 861 square feet (80 square meters) of event facilities include a meeting room and a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of a free area shuttle.

Attractions within a 10-minute drive of this 5-star Ubud resort include Ubud Traditional Art Market and Ubud Palace.

Chalet (Ubud) with Special Deal

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$362* Per night/room 31 Mar. - 1 Apr.

Garden Villa, 2 Bedrooms, Private Pool with Special

Bed Count 1 King Bed Maximum Occupancy 5 Max

Valley Villa, Private Pool with Special Deal

Bed Count 1 King Bed Maximum Occupancy 3 Max

Valley Villa, 2 Bedrooms, Private Pool with Special Deal

Bed Count 1 King Bed Maximum Occupancy 5 Max

Villa, 3 Bedrooms, Private Pool with Special Deal

Bed Count 2 King Beds Maximum Occupancy 6 Max

Villa, Garden View with Special Deal

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kamandalu Ubud ratings based on 74 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kamandalu Ubud

Everyone (18) Couples (50) Family (5)
1 out of 5
If your stay is free or for business purposes it’s a good place. Otherwise don’t stay there, breakfast are terrible and toilets are old and dirty. Staffs were playing their phones while cleaning rooms. No refills for makeup cotton pad and etc.

Posted by on 24 Dec. 2022

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Comment from Hotel Management

24 Dec. 2022 by Management of Kamandalu Ubud

Dear Ms. Wenyang Zhao, Thank you for your feedback.We are really regret to learn that you have inconvenience experience during stay at villa. We take seriously all constructive comments for our better the service and quality. We do hope to welcoming you back in the future.

4 out of 5
Beautifully situated and maintained resort with fantastic, friendly staff. We had an issue with the first room we were allocated, but the duty manager sorted it out, and we were given a free hour-long spa treatment for the three of us by way of apology. It’s a small resort, so there are limited dining options, but the food was very good and priced in line with similar hotels. We went next door to CasCades in the Viceroy Hotel one evening, which was superb but very pricey. There is a free shuttle bus into Ubud centre that runs about 6 times a day, taking 15 mins in the traffic. You can walk it in 35 mins but it’s not very pleasant as the road is choked with traffic and the footpaths terrible. But we did it several times nonetheless! There are loads of very good places to eat in town at a fraction of the cost of the hotels. We took advantage of the free daily yoga session which was a great experience in a spectacularly situated hillside studio. The spa is very good, if pricey compared to the rates in town but again, in line with similar establishments. There are two beautiful pools, both with bars (one a swim-up, but it was too cool for that during our stay). We had a very good 6 night stay once the room issue was sorted - avoid rooms 101-105 if you want maximum peace and quiet as they are alongside (though just below) the main pool and the music may be noticeable. Their views are also limited. Overall though we enjoyed our stay and the staff were outstanding.

Posted by on 7 Jul. 2018

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5 out of 5

Kamandalu resort

Location: Location is quiet and out of town. Overlooks jungle environment with monkeys in the trees at dawn and dusk.
Excellent location away from the busy streets. Very quiet and peaceful. Staff go out of their way to help your every request. Lots of stairs down to the deluxe villas, so this may not be the best choice for the less mobile.

Posted by , from Byron Bay on 14 Nov. 2016

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5 out of 5

Lovey accommodation in the mountains

Pros: Loved the free morning yoga classes over the valley and the breakfast and the shuttle service into the town centre
Cons: Pool area is the only bar and if raining no other area to socialise and have a drink,
Location: Not far from the town centre but far away for a lovely relaxing holiday, close to temples, volcano and many other tourist attractions.
Blown away with the reception, room, and pool area. The grounds and cleanliness were immaculate, the staff were all very friendly and helpful.

Posted by , from Melbourne on 9 Aug. 2016

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4 out of 5

Beautiful grounds, away from the hustle of Ubud.

The resort grounds are the stand out. The standard rooms are simple and spacious with big bath and outside shower - there could have been more clothes storage, and the standard rooms at $550 per night do not have DVDs players. The staff are lovely natured, but lack western training in the dining room and kitchen. The breakfast was disappointing, as although breakfast is available until 10am, the hot food was sitting cold at 9.30am when we arrived - the staff also expect you to keep used cutlery for the entire sitting, and they are slow to clear dirty plates from the table. Lunch by the pool wasn't that great either. I would recommend going out to eat - there are some superb traditional restaurants in town. The hotel shuttles can be over crowded with hotel guests, so be prepared to get a taxi - which will cost about $5 each way. The yoga room has an amazing view and the infinity pool with sun bed deck is the most tranquil place to escape for relaxing.

Posted by , from Melbourne, Vic, Australia on 13 Aug. 2015

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3 out of 5

Beautiful building and gardens but comfort missing

Pros: Nice gardens
bed was very uncomfortable and no comfortable chairs in the room for a five star hotel the details were missing ...... stayed in a twin share room but could only get one key to the room and no hair conditioner overall was disappointed

Posted by , from Sydney on 19 Jun. 2015

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4 out of 5
Pros: CLEANLINESS AND STAFF
Cons: THE ROOM ABOVE AS THERE WAS NO SOUNDPROOFING
Location: Tranquil
Facilities: Typical; Value: Average price; Service: Courteous; Cleanliness: Spotless;

Posted by , from Australia - VIC - Regional VIC on 6 Mar. 2015

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4 out of 5
Pros: The rooms are amazing, the staff are exceptional and the resort as a whole is great
Cons: Some of the other guests were quiet annoying and complained about very minor things. The main pool area/swim up bar could do with an upgrade
Location: Nice position
Facilities: Distinctive; Service: Flawless; Cleanliness: Gleaming;

Posted by , from Australia - WA - Perth on 26 Jan. 2015

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3 out of 5
Pros: Pools but the staff who work around them are useless
Cons: Old stale rooms, filthy old bath. Food and drink prices were a rip off. Check in problems despite confirming it via email
Average at best. Would not recommend. Not even close to 5 star. Staff are hopeless. Rooms smell

Posted by , from Australia - QLD - Brisbane on 2 Jan. 2015

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5 out of 5
Pros: Every single minute of our stay
Cons: Having to leave
Location: Perfect, Inspiring, Outstanding
Facilities: Top of the line, Outstanding; Value: Fantastic, Amazing; Service: Flawless, Remarkable, Go the extra mile; Cleanliness: Spotless, Immaculate, Pristine; Will be returning ASAP

Posted by , from Australia - QLD - Cairns on 29 Dec. 2014

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About the Kamandalu Ubud - CHSE Certified

Location Jalan Andong, Banjar Nagi, Ubud, Bali 80571

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Kamandalu Ubud offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this resort measures 861 square feet (80 square meters) and includes a conference center. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Kamandalu Ubud. A free area shuttle within 5 km is available. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Ubud resort.

  • 1 floor
  • 56 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle within 5 km; airport shuttle and train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

Kamandalu Ubud offers 56 air-conditioned accommodations with minibars and safes. These individually decorated accommodations have separate sitting areas. Televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

The resort hosts a free manager's reception daily.

Petulu Restaurant - Overlooking the pool and garden, this restaurant specializes in Indonesian cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

Aira Cafe - This poolside café specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 12
  • Hot stone massage
  • Swedish massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 15
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Kamandalu Ubud offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 65.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Kamandalu Ubud

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. The tax ID number is 01.506.525.3-907.000. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Service animals not allowed
  • Cash or credit card deposit required
  • One child stays free
  • Debit cards
  • UnionPay
  • State tax ID - 01.506.525.3-907.000
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Deposit is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 438625 per person
  • Airport shuttle fee: USD 60 per vehicle (one-way)
  • Rollaway bed fee: USD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kamandalu Ubud Hotel
  • Kamandalu Hotel
  • Kamandalu Ubud
  • Kamandalu
  • Kamandalu Resort And Spa, Ubud, Bali Hotel Ubud
  • Kamandalu Resort Ubud
  • Kamandalu Hotel Ubud
  • Kamandalu Ubud Bali
  • Kamandalu Ubud Resort
  • Kamandalu Resort
  • Kamandalu Resort And Spa
  • Kamandalu Hotel Ubud
  • Kamandalu Ubud Bali
  • Kamandalu Resort Ubud
  • Kamandalu Resorts Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.