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"Facilities: Home away from home; Value: Economical; Service: Remarkable, Go the extra mile; Cleanliness: Spotless; " More

By Harri, from Australia on Tue 15 Feb 2011

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Hotel Description

A luxury stay in Ko Kaeo awaits you at NH Boat Lagoon Phuket Resort. You'll be 2.1 km (1.3 mi) from Royal Phuket Marina and 2.4 km (1.5 mi) from Premium Outlet Phuket. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

The restaurant, Harbour Restaurant, serves Thai cuisine and is open for breakfast, lunch, and dinner. The Lobby Lounge is the hotel's own bar, serving drinks along with light fare. Enjoy the marina, free kids' club, gym, and outdoor tennis court. Business travelers can take advantage of meeting rooms, conference space, and a business center. Added amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping center shuttle.

Attractions within a 15-minute drive of this 5-star Ko Kaeo hotel include Phuket Weekend Market and Central Festival Phuket Shopping Center.

Premier Room (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$111* Per night/room 30 Mar. - 31 Mar.

Suite (Lagoon)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite (Lagoon)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room (Lagoon Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

NH Boat Lagoon Phuket Resort ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for NH Boat Lagoon Phuket Resort

Everyone (2) Couples (1)
5 out of 5
So lovely

Posted by on 14 Feb. 2024

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Comment from Hotel Management

14 Feb. 2024 by Thip

Dear Khun Olivia,Thank you for taking the time to share your recent experience through Expedia.comWe appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.It's Always A Pleasure,Thipyarat PhetsringoenRoom Division Manager

1 out of 5

Rude

Rude staff, tried to rip me off, laughing and talking in Thai and just an overall poor experience

Posted by on 20 May 2018

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Comment from Hotel Management

25 May 2018 by Tony

Dear Value Guest, Greeting from Boat Lagoon Resort Phuket Thailand Firstly,thank you very much for selected to stay with us Apologize for happens between to stay with us for all comments especially during the customer come to contact our reception and reception talking together by Thai language between customer waiting which we not accept as well,after we get your comment,we informed all department to do like that any more because it is not very polite. However,We hope to a chance from you again you will come back to stay with us again. Apologize again for your bad feeling Kind Regards, Resort Management Team

4 out of 5
Pros: Convenient location with friendly staff
Location: Just right
Facilities: Home away from home; Value: Economical; Service: Remarkable, Go the extra mile; Cleanliness: Spotless;

Posted by , from Australia on 15 Feb. 2011

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Property Features

NH Boat Lagoon Phuket Resort offers its guests a full-service spa, a marina, and an outdoor tennis court. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. An outdoor pool, a children's pool, and a fitness center are also featured at the luxury NH Boat Lagoon Phuket Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Ko Kaeo hotel.

  • 271 guestrooms or units
  • 4 levels
  • 10 buildings
  • Meeting rooms
  • Built in 1995
  • Deli
  • Kid's club (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Free shopping center shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

NH Boat Lagoon Phuket Resort offers 271 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with cable channels and first-run movies. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Ko Kaeo hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Select Comfort beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • First-run movies
  • Refrigerator
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Harbour Restaurant - Overlooking the pool and garden, this restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.

Port of Call Beer Terrace - This restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

The Lobby Lounge - This bar serves light fare only. Open daily.

Poolside Bar - This bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

NH Boat Lagoon Phuket Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1187.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at NH Boat Lagoon Phuket Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 1000 for adults and THB 1000 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: THB 100 (one-way), (from 3 to 11 years old)
  • Rollaway bed fee: THB 1187.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boat Lagoon Phuket
  • Boat Lagoon Resort Phuket
  • Phuket Boat Lagoon Hotel Rawai
  • Phuket Boat Lagoon Resort Rawai
  • Boat Lagoon Resort Ko Kaeo
  • Boat Lagoon Ko Kaeo

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.