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4.9 out of 5

"Fantastic hotel, great beach and amazing staff. Just a small issue with plastics floating in the sea, which the hotel can only do a very certain amou ... " More

By a verified traveller on Mon 01 Oct 2018

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Hotel Description

A family-friendly stay in Choeng Thale awaits you at The Surin Phuket. Within a 20-minute stroll, you'll find popular places like Surin Beach and Bang Tao Beach. Highlights at this beachfront resort include 3 restaurants, a full-service spa, and a private beach.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Lomtalay Restaurant, is open for breakfast. The resort's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym, kids' swimming pool, and pool loungers. Meeting rooms and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute drive of this Choeng Thale resort include Kamala Beach and Bangla Road.

1 BR Hillside Cottage

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$618* Per night/room 24 Apr. - 25 Apr.

1 BR Superior Cottage

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 BR Deluxe Cottage

Bed Count 1 King Bed Maximum Occupancy 3 Max

Beach Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Beach Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pool Villas

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Surin Phuket ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Surin Phuket

Everyone (4) Couples (3) Family (1)
5 out of 5
Fantastic hotel, great beach and amazing staff. Just a small issue with plastics floating in the sea, which the hotel can only do a very certain amount about. Overall great resort experience, highly recommend.

Posted by , from Auckland on 1 Oct. 2018

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Comment from Hotel Management

5 Oct. 2018 by The Surin Phuket

Dear Angeline, Thank you for the wonderful review and a delight to know that you thoroughly enjoyed your time at our beachfront resort. Especially in green season, with winds blowing in from the open ocean, the sea pollution is a serious challenge and our team is trying hard to keep up with the garbage which is washed ashore. We thank you for your kind understanding. We look forward to welcome you back during your next trip to Thailand. Kind regards, Manuel Mandaglio Resort Manager The Surin Phuket

5 out of 5
Great hotel - staff extremely helpful - food/drink a bit pricey - felt well pampered and rested. Easy short taxi trip to Bangtaos cheaper restaurants - few steps but keeps you fit (our 2yr old managed fine)

Posted by , from Bondi, Australia on 11 Aug. 2017

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Comment from Hotel Management

15 Aug. 2017 by The Surin Phuket

Dear Al, Thank you and your family for your recent visit and great to learn that you had a splendid time at our beachfront resort. Your kind compliments in regards to our team members will gladly be shared with all concerned and are motivating to all of us. We hope we may be at your service once again in the hopefully not too distant future. Sincerely, Manuel Mandaglio Resort Manager The Surin Phuket

5 out of 5
Perfection. We didn't end up leaving the resort and have decided to make it an annual vacation.

Posted by , from sydney on 2 Dec. 2015

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Comment from Hotel Management

3 Dec. 2015 by Resort Manager

Dear Guest Thank you very much for having taken the time to share your rating following your stay at the Surin Phuket. We hope that your stay remains memorable for the right reasons and look forward to welcoming you back to the Surin Phuket in the near future. Warmest regards, Jann Hess, Resort Manager, The Surin Phuket

4 out of 5
Pros: Beach front setting
Cons: Many steps to room, 149 . However I am fitter!
Location: Private beach sensational
Facilities: Good; Service: Good; Only five minutes walk to other restaurants

Posted by , from Australia - VIC - Regional VIC on 2 Nov. 2014

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5 out of 5
Location: Perfect
Value: Affordable; Service: Outstanding;

Posted by , from Hong Kong on 13 Aug. 2014

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5 out of 5
Pros: Sound of the waves put you right to sleep...
Cons: Bathroom unnecessarily big...
Location: Tranquil
Facilities: Above average; Value: Could be better; Service: Go the extra mile, Outstanding; Cleanliness: Immaculate; Clean beaches, fantastic service

Posted by , from Singapore on 23 May 2014

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5 out of 5
Pros: Great family accom right on a beautiful white sandy beach, friendly helpful staff, nice pool and bar/restaurants
Location: Perfect
Value: Affordable; Service: Outstanding; Cleanliness: Immaculate;

Posted by , from Singapore on 18 Jul. 2013

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5 out of 5
Pros: Super nice location and perfect for a relaxing stay. super nice and very warm staff. we really enjoyed our stay in surin. we'll go back for sure
Cons: The steps.
Location: Perfect
Facilities: Outstanding; Value: Amazing; Service: Remarkable; Cleanliness: Spotless; i love the pool and the beach. beach suite is nice.

Posted by , from Philippines on 1 Apr. 2013

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Property Features

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Surin Phuket, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and windsurfing. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers an outdoor pool, a children's pool, and a fitness center. Self parking and valet parking are free. A complete renovation of The Surin Phuket was completed in June 2021. Smoking is allowed in designated areas at this Choeng Thale resort.

  • 109 guestrooms or units
  • 3 dining venues
  • Meeting rooms
  • Built in 1982
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle and area shuttle within 1 kilometers available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

The Surin Phuket offers 109 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Choeng Thale resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Lomtalay Restaurant - Overlooking the ocean, this restaurant serves breakfast only.

Sunset Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Beach Restaurant - This beach restaurant specializes in Thai cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.

Poolside Dining - This restaurant specializes in international cuisine and is located on the beach. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The Surin Phuket offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Surin Phuket

Policies

Additional fees apply to children 4-12 years old for breakfast when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, and Eurocard. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Car required
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 4
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately THB 2900 for adults and THB 700 for children
  • Airport shuttle fee: THB 1900 per vehicle (one-way, maximum occupancy 2)
  • Late check-out fee: 100 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phuket Surin
  • Surin Phuket Hotel
  • Surin Phuket Resort Choeng Thale
  • Surin Phuket Hotel Choeng Thale
  • Surin Phuket Choeng Thale
  • The Surin Phuket Hotel Thalang
  • Chedi Phuket Hotel Thalang
  • Chedi Phuket Thalang
  • Chedi Hotel Phuket
  • The Surin Phuket Thailand
  • Surin Phuket Resort
  • Surin Phuket
  • The Surin Phuket Thailand
  • Chedi Phuket Hotel Thalang
  • Chedi Phuket Thalang
  • Chedi Hotel Phuket

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.