Skip to main content
Beginning of main content
4.5 out of 5

"We had amazing stay at the twin palms would happily stay there again. " More

By a verified traveller on Sat 14 Apr 2018

Enter dates to see availability

Hotel Description

A luxury stay in Choeng Thale awaits you at Twinpalms Phuket. Within a 5-minute stroll you'll find Surin Beach and Bang Tao Beach within a 15-minute walk. Highlights at this family-friendly resort include 3 restaurants, a full-service spa, and an outdoor swimming pool.

A day of pampering at Palm Spa can include massages, body wraps, and mani/pedis. The restaurant, Oriental Spoon, serves Thai cuisine and is open for breakfast. At the resort's own lounge bar or beach bar, you can enjoy a drink. Enjoy the gym, steam room, kids' swimming pool, and pool loungers. 2131 square feet (198 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free beach shuttle.

Sights within a 10-minute drive of this 5-star Choeng Thale resort include Porto de Phuket and Kamala Beach.

Palm Premium

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$435* Per night/room 10 Apr. - 11 Apr.

Lagoon Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Palm Prestige

Bed Count 1 King Bed Maximum Occupancy 2 Max

Duplex Family Loft

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Penthouse Loft

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Twinpalms Phuket ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Twinpalms Phuket

Everyone (8) Family (3)
5 out of 5
We had amazing stay at the twin palms would happily stay there again.

Posted by on 14 Apr. 2018

Was this review helpful to you?
5 out of 5

Wonderfull

Pros: Everything
Relaxing , everyone was just Great. WOULD COME BACK AGAIN

Posted by , from Rotorua New Zealand on 24 Jul. 2017

Was this review helpful to you?
2 out of 5
Cons: the hotel should have transfer to the town.
Location: If it rains there is nothing to do.
We booked for 6 nights and only stayed 3, because it rained every day and there was nothing to do there. You need to have your own transport to get to town.

Posted by , from Australia on 5 Jun. 2016

Was this review helpful to you?
4 out of 5

Comfort level fantastic

Pros: My room was top shelf
Cons: Pool access from other villas or room is not private
Location: Nice and close to some good restaurants in Bang Tao
Excellent place to spend time & relax very nice indeed

Posted by , from Alice Springs on 17 May 2016

Was this review helpful to you?
5 out of 5

Nice hotel with a great pool

Pros: As above
Cons: Check in and check out process was quite long.
Location: Beach, restaurants and facilities for massage and hair braiding nearby.
Loved the cleanliness of the hotel rooms and surrounds. Staff were very polite, friendly and helpful. Very relaxing with shady palms and umbrellas around the beautiful pool. Great gym and library facilities. Cooking class was amazing and well worth attending. Excellent breakfast included. We thoroughly enjoyed our stay with our extended family.

Posted by , from Australia on 10 Oct. 2015

Was this review helpful to you?
5 out of 5

Luxury hotel, beautiful amenities

An outstanding resort with an environmental consciousness evident, Swiss owners who have considered every detail of your experience. Immaculate rooms, clean pool, cooking class available - a brilliant resort for those not wanting to venture too far. While twin palms is welcoming of children it appears more of a couples retreat than family getaway so probably better with older kids who can maintain the tranquil environment 😉

Posted by , from jj on 9 Oct. 2015

Was this review helpful to you?
5 out of 5
Pros: Pool
Cons: Walk to the beach
Location: Just right
Facilities: Home away from home; Value: Great deal; Service: Flawless; Cleanliness: Spotless;

Posted by , from Australia - VIC - Melbourne on 26 Jun. 2014

Was this review helpful to you?
4 out of 5
Pros: The location is perfect. Close to the beach and set amongst beautiful tropical scenery. The penthouse is very spacious.
Cons: The resort and rooms are looking tired and worn since my last visit. To continue charging the high prices some serious work needs to be done.
5 star pricing with an additional charge for almost everything but the resort is lacking 5 star touches. Underwhelmed.

Posted by , from Australia - VIC - Melbourne on 9 Feb. 2013

Was this review helpful to you?
5 out of 5
Pros: The soft bed sheets
The pool is wonderful

Posted by , from United States on 20 May 2012

Was this review helpful to you?
5 out of 5
Pros: Wonderful service, perfect location and facilities from the hotel to the beach club
Location: Outstanding
Facilities: Outstanding; Value: Great deal; Service: Phenomenal; Cleanliness: Beautiful;

Posted by , from Australia - QLD - Gold Coast on 14 May 2012

Was this review helpful to you?

Property Features

Twinpalms Phuket offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this resort measures 2131 square feet (198 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Twinpalms Phuket. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. A complete renovation of Twinpalms Phuket was completed in June 2020. Smoking is allowed in designated areas at this 5-star Choeng Thale resort.

  • 97 guestrooms or units
  • 2 levels
  • 11 buildings
  • 3 dining venues
  • Meeting rooms
  • 2131 sq ft of conference space
  • 198 sq m of conference space
  • Built in 2004
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Twinpalms Phuket offers 97 air-conditioned accommodations with minibars and safes. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Renovation of all guestrooms was completed in June 2020.

  • Minibar
  • In-room dining (24 hours)
  • Refrigerator
  • Microwave
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Oriental Spoon - This restaurant specializes in Thai cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Pool Bar - This poolside restaurant specializes in Asian cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Wagyu Steakhouse - Onsite steakhouse. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Twinpalms Phuket offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Twinpalms Phuket

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Cash or credit card deposit required
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 3
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 765 for adults and THB 385 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phuket Twinpalms
  • Twinpalms
  • Twinpalms Phuket Resort Choeng Thale
  • Twinpalms Phuket Hotel Thalang
  • Twinpalms Phuket Thalang
  • Twinpalms Phuket Hotel Choeng Thale
  • Twinpalms Phuket Choeng Thale

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

url importing http://www.wotif.co.nz/Choeng-Thale-Hotels-Twinpalms-Phuket.h1094968-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Choeng-Thale-Hotels-Twinpalms-Phuket.h1094968-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Choeng-Thale-Hotels-Twinpalms-Phuket.h1094968-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.