Based on 4933 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

A luxury stay in Playa del Carmen awaits you at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive. Within a 10-minute stroll you'll find Xplor Theme Park and Xcaret Eco Theme Park within a 30-minute walk. Highlights at this beachfront resort include 8 restaurants, 11 outdoor swimming pools and a full-service spa.

Flat-screen TVs with cable channels are featured in all 900 individually decorated rooms, and you can enjoy free WiFi, free wired Internet and balconies or patios. Fridges and round-the-clock room service make in-room dining easy, and minibars provide free refreshments. Egyptian cotton sheets and pillow menus welcome you to a good night's rest, and other nice touches include rainfall showerheads and bathrobes. Additionally, iPads, living rooms and dining areas are available.

A day of pampering at MULUK SPA can include deep-tissue massages, body wraps and body scrubs along with access to the mud bath and sauna. The family restaurant, CHIBALI, serves Mexican cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach and enjoy the on-site free kids' club, 24-hour fitness centre and outdoor tennis court. Plus you'll find free WiFi in public areas, a Turkish bath/hammam and a kids' swimming pool. Each morning free full breakfast is offered between 6 AM and 11 AM. There's also free valet parking, along with the convenience of a free airport shuttle.

Places within a 15-minute drive of this 5-star Playa del Carmen resort include Playa del Carmen Maritime Terminal and Playacar Golf Club.

Suite, Garden Area

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$728* Per night/room 20 Sep. - 21 Sep.

Family Suite, Oceanfront (Tierra)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Garden Area (Swim Up)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Oceanfront (Swim Up)

Bed Count 1 King Bed Maximum Occupancy 3 Max

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About the Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

Location Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO 77710

All-inclusive Details

  • Minibar (all beverages included)
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Additional gratuities accepted
  • Gratuities not included
  • All food and beverages included

Property Features

Some rates at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers its guests a full-service spa, 11 the outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 8 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 swim-up bars and A swim-up bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A kid's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive. A roundtrip airport shuttle (available 24 hours) and A theme park shuttle are free. Valet parking is free. This 5-star Playa del Carmen resort is smoke free.

  • 900 guestrooms or units
  • 6 levels
  • 6 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • Built in 2017
  • Full breakfast (free)
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 11
  • Children's pool
  • Waterslide
  • Separate living room
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Free airport shuttle and theme park shuttle
  • Parking: Free valet parking

Room Amenities

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers 900 forms of air-conditioned accommodation with iPads and free minibar items. Rooms open to balconies or patios. This individually decorated accommodation has separate living rooms. Beds feature Egyptian cotton sheets. A pillow menu is available. 55-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries. This Playa del Carmen resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • Separate bedroom
  • Dining room
  • Living room
  • Stocked minibar (free)
  • iPad
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique decor

Food & Drink

Guests are served a free full breakfast daily from 6 AM to 11 AM.

CHIBALI – Overlooking the pool, this family restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available.

LA CANTINA – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

XIN GAO – This diner specialises in Japanese cuisine and only serves dinner. Reservations are required.

LA TRAJINERA – This beachfront restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

MERCADO 360 – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Spa Services

  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Hotel Names

  • Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

You should know

  • Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.