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4.1 out of 5

"We stayed for 1 night and enjoyed ourselves. The pool area was great, and the restaurant produced nice food. I thought the rooms were a great set up ... " More

By a verified traveller on Fri 05 Apr 2024

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Hotel Description

A family-friendly stay in Port Douglas awaits you at Reef Resort Villas Port Douglas. Within a 30-minute stroll, you'll find Four Mile Beach and Wildlife Habitat. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

Each apartment is individually decorated and features a washer/dryer, free WiFi, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a dining area, and a flat-screen TV are also available. Housekeeping is available on request.

The family restaurant, Rachel's Pool Bar, is open for breakfast, lunch, and dinner. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the gym, kids' swimming pool, and pool loungers. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. On weekend mornings cooked-to-order breakfast is served between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Port Douglas aparthotel, you'll be 3.5 km (2.2 mi) from Macrossan Street and 3.7 km (2.3 mi) from Crystalbrook Superyacht Marina.

2 Bedroom Coral Villa

Bed Count 1 Queen Bed Maximum Occupancy 5 Max
NZ$326* Per night/room 22 Apr. - 23 Apr.

2 Bedroom Reef Villa

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom Palm Villa

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom Reef Villa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

1 Bedroom Coral Villa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

3 Bedroom Coral Villa

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Reef Resort Villas Port Douglas ratings based on 333 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Reef Resort Villas Port Douglas

Everyone (134) Couples (28) Family (166)
4 out of 5
We stayed for 1 night and enjoyed ourselves. The pool area was great, and the restaurant produced nice food. I thought the rooms were a great set up, and was nice to have seperate rooms for the kids. That being said, the lounges are tiny and not comfortable. The gym is sub par and felt the reception could be more friendly. When we arrived, the staff continued their personal conversation instead of greeting us. We stood there for an uncomfortable time before we were acknowledged. The same happened again the next morning when we went to reception to get a gym pass. The lady spent far too long talking to staff about a document. Surely, if they were customer service orientated, she would have told her staff to hold on for a second while she asked us what we needed... I actually had to jump in after a few minutes, and say "I dont mean to be rude, but we are just chasing a gym pass...". I then felt she hesitated to give it to is, considering we were checking out later that day. The wifi is also unreasonable. 2gb a day. And its slow. I turned it off and found normal reception faster. Overall, its nice enough, and we'd stay there again if the price stays competitive.

Posted by on 5 Apr. 2024

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4 out of 5
We stayed for just one night. Pool was amazing loved it. Our apartment could have done with a makeover. Very old inside, broken things, not working, very little hot water, door missing. But the beds where comfy and the upstairs bathroom had been done up.

Posted by on 19 Mar. 2024

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4 out of 5
Nice clean room had the things we wanted for our stay

Posted by on 11 Sep. 2023

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Comment from Hotel Management

12 Sep. 2023 by Author

Hi Stephen, thank you for your lovely review. We are so thrilled you had a wonderful stay with us and enjoyed your beautiful villa and everything within. We look forward to seeing you again very soon. Kind regards, the team @ Reef Resort Port Douglas.

4 out of 5
I thought the facilities and staff were great but the the viilla we stayed in was a little run down. It needed fly screens on the window and sliding doors. We really couldn't use the back ofviur villa at all.

Posted by on 20 Jul. 2023

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5 out of 5
Very relaxing atmosphere. Friendly and helpful staff

Posted by on 2 Jul. 2023

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5 out of 5
It was good

Posted by on 29 Jun. 2023

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4 out of 5
Villa was good, starting to show signs of aging, requiring some maintenance to improve

Posted by on 28 Jan. 2023

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3 out of 5

Posted by on 19 Oct. 2022

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5 out of 5
We loved our stay. The apartment was really clean and had everything you needed. The pool was amazing. Not too busy. Port Douglas is tropical paradise. I would try and get one of the apartments near the pools though

Posted by on 22 Sep. 2022

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Comment from Hotel Management

22 Sep. 2022 by Reef Resort Villas

Dear AlisonThank you for your review. It's great to hear you had a good time with us and enjoyed the facilities.We look forward to welcoming you back to the resort.Best wishes from Reef Resort Villas

4 out of 5
Staff very friendly and efficient

Posted by on 23 Aug. 2022

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Comment from Hotel Management

24 Aug. 2022 by Reef Resort Villas

Thank you for your feedback. We hope you enjoyed your time with us and look forward to welcoming you again.Best wishes from Reef Resort Villas.

About the Reef Resort Villas Port Douglas

Location 121 Port Douglas Road, Port Douglas, QLD 4877

Property Features

Reef Resort Villas Port Douglas offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a vending machine are also featured at the family-friendly Reef Resort Villas Port Douglas. An airport shuttle (available on request) and an area shuttle are available for a fee. Free self parking is available. This 4-star Port Douglas aparthotel is smoke free.

  • 73 guestrooms or units
  • 2 levels
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Reef Resort Villas Port Douglas offers 73 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Port Douglas aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 8:00 AM and 10:00 AM.

Rachel's Pool Bar - This poolside family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Reef Resort Villas Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 6:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 11.90–22.90 for adults, and AUD 10–10 for children
  • Airport shuttle fee: AUD 94 per person (roundtrip)
  • Airport shuttle fee per child: AUD 56 (roundtrip), (from 2 to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Reef Resort
  • Port Douglas Rendezvous
  • Reef Rendezvous Port Douglas
  • Rendezvous Port Douglas
  • Rendezvous Port Douglas Resort
  • Rendezvous Reef
  • Rendezvous Reef Port Douglas
  • Rendezvous Reef Resort
  • Reef Resort Port Douglas Rydges
  • Rendezvous Resort Port Douglas
  • Rendezvous Reef Hotel Port Douglas
  • Rendezvous Reef Resort Port Douglas Hotel Port Douglas
  • Reef Resort Rydges
  • Reef Port Douglas Rydges
  • Reef Rydges
  • Reef Resort Port Douglas by Rydges
  • Reef Port Douglas
  • Rendezvous Reef Resort Port Douglas
  • Reef Resort Villas
  • Reef Villas Port Douglas
  • Reef Resort Port Douglas
  • Reef Port Douglas Port Douglas
  • Reef Resort Villas Port Douglas Aparthotel
  • Reef Resort Villas Port Douglas Port Douglas
  • Reef Resort Villas Port Douglas Aparthotel Port Douglas

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.