83.0% Based on 8217 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

A luxury stay in Puerto Morelos awaits you at Dreams Riviera Cancun Resort & Spa - All Inclusive. You'll be 2.4 km (1.5 mi) from Ojo de Agua Beach and 2.8 km (1.7 mi) from Crococun Zoo. Highlights at this beachfront hotel include 9 restaurants, 3 outdoor swimming pools and a full-service spa.

All 486 rooms feature plasma TVs with satellite channels, and you can enjoy free WiFi, free wired Internet and balconies or patios. Minibars provide free refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include jetted tubs and bathrobes, while pillow menus and down comforters invite a good night's rest. Additionally, iPod docks, DVD players and separate bathtubs and showers are available.

A day of pampering can include beachside massages, body wraps and body scrubs along with access to the sauna and spa tub. The restaurant, Bordeaux, serves French cuisine and is open for dinner. With 2 beach bars and 6 bars/lounges to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Plus you'll find free WiFi in public areas, a health club and a free manager's reception. There's also the convenience of free valet parking.

Attractions within a 30-minute drive of this 4.5-star Puerto Morelos hotel include Maroma Beach and Ventura Park Cancun.

Premium Deluxe Tropical & Garden View (2 beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$386 per night

All inclusive (Premium Deluxe Plunge Pool (King))

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Club Plunge Pool (King) W/ Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 3 Max

All inclusive (Premium Deluxe Ocean View (King))

Bed Count 1 King Bed Maximum Occupancy 3 Max

All inclusive

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Deluxe Tropical & Garden view ( 1 King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend out of 8217 reviews

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About the Dreams Riviera Cancun Resort & Spa - All Inclusive

Location Carretera Federal Chetumal Puerto Juárez, Puerto Morelos, QROO 77580

All-inclusive Details

  • Kayaking included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Football included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Limited meals offered through room service
  • Motorised water sports not included
  • Use of golf equipment not included
  • Cycling included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Food and beverage restrictions apply
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Snorkelling included

Property Features

Some rates at Dreams Riviera Cancun Resort & Spa - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Dreams Riviera Cancun Resort & Spa - All Inclusive, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 6 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a free kid's club, a kid's pool and a health club. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Puerto Morelos hotel.

  • 486 guestrooms or units
  • 5 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars on the beach
  • 6 bars or lounges
  • 8341 sq ft of conference space
  • 775 sq. m of conference space
  • Built in 2009
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Manager's reception (free)
  • Coffee shop
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and DVD players. Rooms open to balconies or patios. Beds feature down comforters. A pillow menu is available. 37-inch Plasma televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a separate bath and shower with a jetted bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Jetted tub
  • Stocked minibar (free)
  • iPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Bordeaux – This restaurant specialises in French cuisine and only serves dinner.

El Patio – This restaurant specialises in Mexican cuisine and only serves dinner.

Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required.

Oceana – This seafood restaurant specialises in seafood and serves breakfast, lunch, dinner and light fare.

Portofino – This restaurant specialises in Italian cuisine and only serves dinner.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Dreams Riviera Cancun Resort & Spa - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
  • Dreams Riviera Cancun All Inclusive Puerto Morelos
  • Dreams Riviera Cancun Puerto Morelos
  • Dreams Riviera Cancun Hotel Puerto Morelos
  • Dreams Riviera Cancun Inclusi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.