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Hotel Description

A luxury stay in Ben Ohau awaits you at Mt Cook Lakeside Retreat. You'll be 1 km (0.6 mi) from Lake Pukaki and 13.8 km (8.6 mi) from Lake Ruataniwha. Highlights at this boutique lodge include a restaurant, free self parking, and a spa tub.

This eco-certified lodge offers free WiFi in public areas, concierge services, and a library. Added amenities include an outdoor tennis court, a conference center, and spa services. There's also the convenience of an area shuttle.

Sights in the region of this 5-star Ben Ohau lodge include Mount John Observatory and Aoraki / Mount Cook Visitor Center.

Villa Tautoru - 1 bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa Tautoru - 2 bedroom

Bed Count 2 King Beds Maximum Occupancy 4 Max

Exclusive Villa

Bed Count 2 King Beds Maximum Occupancy 6 Max

Villa Matariki - 2 bedroom

Bed Count 2 King Beds Maximum Occupancy 6 Max

Ashley Mackenzie Villa + Spa - 2 bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Property Features

There's a restaurant on site. Public spaces have free WiFi. Mt Cook Lakeside Retreat offers its guests an outdoor tennis court and a spa tub. Spa services, a library, and a terrace are also featured at the luxury Mt Cook Lakeside Retreat. The lodge can provide concierge services and wedding services. Self parking is free. This 5-star Ben Ohau lodge is smoke free.

  • 1 floor
  • 6 guestrooms or units
  • 3 buildings
  • Meeting rooms
  • Built in 2012
  • Conference center
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Mt Cook Lakeside Retreat offers 6 accommodations with MP3 docking stations and complimentary bottled water. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

  • MP3 dock
  • In-room dining (limited hours)
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Sound-insulated rooms
  • Heating
  • Wheelchair accessible

Food & Drink

Mt Cook Lakeside Retreat has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 10 are not allowed at this adults-only property. All guests 10 and older are welcome.
  • Rollaway/extra beds are available for NZD 650.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 10
  • Caters to adults only
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 650.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mt Cook Lakeside Retreat
  • Mt Cook Lakeside Retreat B&B
  • Mt Cook Lakeside Retreat B&B Pukaki
  • Mt Cook Lakeside Retreat Pukaki
  • Mt Cook Lakeside Retreat Lodge Pukaki
  • Mt Cook Lakeside Retreat Ben Ohau
  • Ben Ohau Mt Cook Lakeside Retreat Lodge
  • Mt Cook Lakeside Retreat Lodge Ben Ohau
  • Lodge Mt Cook Lakeside Retreat Ben Ohau
  • Mt Cook Lakeside Retreat Lodge
  • Lodge Mt Cook Lakeside Retreat
  • Mt Cook Lakeside Retreat Lodge
  • Mt Cook Lakeside Retreat Ben Ohau
  • Mt Cook Lakeside Retreat Lodge Ben Ohau

You should know

  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 10 years old aren't allowed.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Boutique & Lodge property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.