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4.9 out of 5

"Beautifully appointed rooms with all the creature comforts one could wish for. There are thoughtful little touches like welcome chocolates, wine and a ... " More

By a verified traveller on Sun 07 Jan 2024

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Hotel Description

A family-friendly stay in Arrowtown awaits you at Arrowtown House Boutique Accommodation. You'll be 0.4 km (0.3 mi) from Lakes District Museum and 5.5 km (3.4 mi) from Amisfield Winery. Highlights at this guest house include in-room washers/dryers, free WiFi, and LCD TVs.

A day of pampering can include deep-tissue massages, Swedish massages, and facials. Enjoy access to mountain biking and hiking/biking trails. 300 square feet (28 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Plus you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. There's also free self parking, along with the convenience of car rentals on site.

Places within a 30-minute drive of this 4-star Arrowtown guest house include Onsen Hot Pools and Coronet Peak Ski Area.

Deluxe Double Room (Taste NZ Package)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$374* Per night/room 15 Apr. - 16 Apr.

Premier Double Room (Taste NZ Package)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Arrowtown House Boutique Accommodation ratings based on 36 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arrowtown House Boutique Accommodation

Everyone (14) Couples (19) Family (2)
5 out of 5
Beautifully appointed rooms with all the creature comforts one could wish for. There are thoughtful little touches like welcome chocolates, wine and a cheese platter in the rooms, not to mention cookies in the waiting areas. Service was warm and cheerful, and the breakfast spread was delicious. It's one of those places that made us want to return to stay longer!

Posted by on 7 Jan. 2024

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5 out of 5
Absolutely stunning accommodation and we received the royal treatment- extremely comfortable with a surprise cheese platter and wine on arrival - attention to detail is magnificent- Sadie is wonderful and very helpful and knowledgeable- faultless stay beyond a 10/10 and we even extended our stay further - so close to ski field and Queenstown too - a privilege for us

Posted by on 13 Sep. 2023

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5 out of 5
A beautiful relaxing stay

Posted by on 13 Aug. 2023

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5 out of 5
A magical place in a magical town. Thank you so much.

Posted by on 14 Mar. 2023

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5 out of 5
We absolutely loved our stay. The staff were so welcoming and friendly and the hotel itself was very cute and decorated beautifully. I love that we had a washer and dryer too and they provided us with laundry detergent and general toiletries. The breakfast was so nice and the afternoon cakes were amazing, such a beautiful touch. We honestly couldn't have asked for anything more. This team are true hospitality professionals and know exactly how to make their guest feel happy On top of that the location is perfect, a short walk to the local shops, restaurants and pubs of arrowtown and has lovely views Thank you so much for such qn enjoyable stay, we will definitely be back

Posted by on 5 Jan. 2023

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5 out of 5
Nothing was any trouble. A lot of thought had been made for all the small things that add up to a magical weekend

Posted by on 18 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Cathy

Thanks for your kind words! It was a pleasure to host you, and hope to see you back some day! Regards Cathy and Jason

5 out of 5
Could not fault location, room is impeccable, great breakfast & friendly welcoming owners.

Posted by on 8 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Cathy

thanks for the kind words. We enjoy meeting and hosting guests from all over the world!

5 out of 5
Friendly people high quality accommodation warm and cosy right in the heart of Arrowtown A++++ highly recommend

Posted by , from Wellington NZ on 26 Nov. 2018

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Comment from Hotel Management

27 Nov. 2018 by Cathy

Thank you!!

5 out of 5

Quiet retreat in Arrowtown

Lived up to expectations. Very comfortable, well thought out. And the breakfasts were fantastic! If you're into gourmet,this is the place for you.

Posted by , from Auckland on 9 Apr. 2017

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5 out of 5

Perfect for us in every way.

We really wish we had found this Hotel sooner. We often need accommodation for working in Queenstown and we have discovered that this Hotel in Arrowtown provides the best solution. Top marks in every aspect. Cleanliness, comfort, excellently appointed, wonderful food, friendly hosts with flexibility and great attention to detail. Arrowtown itself is a complete contrast to the brash hustle and bustle of Queenstown and provides a welcome respite after working. We will definitely be back to Arrowtown Hotel.

Posted by on 17 Nov. 2016

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About the Arrowtown House Boutique Accommodation

Location 10 Caernarvon St, Arrowtown, 9300

Property Features

A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this guesthouse measures 300 square feet (28 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the family-friendly Arrowtown House Boutique Accommodation. The guesthouse can provide wedding services and tour/ticket assistance. Self parking is free. This 4-star Arrowtown guesthouse is smoke free.

  • 5 guestrooms or units
  • 2 levels
  • 2 buildings
  • Meeting rooms
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Built in 1999
  • Childcare (surcharge)
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Arrowtown House Boutique Accommodation offers 5 air-conditioned accommodations with iPod docking stations and washers/dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 45-cm LCD televisions come with satellite channels and DVD players. Additionally, rooms include minibars (stocked with some free items) and minibars. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Washer and dryer
  • Sitting area
  • Select Comfort beds
  • Stocked minibar (select free items)
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Deep tissue massage
  • Swedish massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 6 PM

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 100.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arrowtown Boutique Hotel
  • Arrowtown Hotel
  • Arrowtown House
  • Arrowtown House Boutique
  • Hotel Arrowtown
  • Arrowtown House Accommodation
  • Arrowtown House Boutique Accommodation Arrowtown
  • Arrowtown House Boutique Accommodation Guesthouse
  • Arrowtown House Boutique Accommodation Guesthouse Arrowtown

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.