4.2 out of 5

"There was a lot of construction work happening. Looking forward to seeing the finished result. " More

By a verified traveller on Mon 30 Jul 2018

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Hotel Description

A family-friendly stay in Queenstown awaits you at Kamana Lakehouse . You'll be 2.7 km (1.7 mi) from TSS Earnslaw Steamship and 3 km (1.9 mi) from Queenstown Gardens. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy free WiFi, furnished balconies or patios, and iPod docks, featured in all 73 rooms. Nice touches to enhance your stay include designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, TVs, in-room childcare, and pillow menus are available.

The restaurant, Nest Kitchen + Bar, serves Mediterranean cuisine and is open for breakfast and dinner. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 10:00 AM.

With a stay at this 3.5-star Queenstown hotel, you'll be 3.6 km (2.2 mi) from Queenstown Hill and 3.8 km (2.4 mi) from Skyline Gondola.

Kamana King

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$295 per night

Lakeview Luxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tahuna Lakeview

Bed Count 1 King Bed Maximum Occupancy 2 Max

Kamana Twin

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Kamana Lakehouse ratings based on 384 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kamana Lakehouse

Everyone (175) Couples (147) Business (1) Family (60)
5 out of 5
We liked everything about this property Great room. Great food in the restaurant. Great view

Posted by on 9 Mar. 2019

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Comment from Hotel Management

11 Mar. 2019 by Simon

Kia Ora, Thank you for sharing your experience. I am glad to read that you enjoyed not only the comfort of your room, also our beautiful Nest Kitchen & Bar. We agree: The view is 'great'. Thank you for staying with us. We look forward to welcoming you back soon. Kind Regards, Simon Schmidt Front Office Manager

5 out of 5
Beautiful renovated property with quality finish, very comfy bed. The best bit is the view.

Posted by on 10 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by Simon

Kia ora 'A', Thank you for taking the time to share your valued feedback. I am delighted to hear that you enjoyed your stay with us in our newly renovated hotel. We look forward to welcoming you back. Warm Regards, Simon Schmidt Front Office Manager

5 out of 5
The room was excellent, beds very very comfortable. The room had all the extras including a shower cap!. The restaurant had exquisite food, the service all round impecable!!.

Posted by on 8 Feb. 2019

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Comment from Hotel Management

14 Feb. 2019 by Simon

Dear Guest, Thank you for staying with us and taking the time to write about our newly renovated hotel. We are delighted to hear that you had an excellent stay with us. Your words about our staff and food makes me proud! We are constantly trying to offer excellent service/quality and using the word 'impeccable' motivates us even more. The picture you took is amazing by the way. Thank you again and we look forward to welcoming you back soon. Warmest Regards, Simon Schmidt Front Office Manager

4 out of 5
Amazing brand new rooms. They just need to think about the little things like.... an extra bin outside near the living space, bedside tables on all the beds, more hangind space for your towels and maybe better lighting. Im sure they will work out them. We will be staying there again.

Posted by on 26 Jan. 2019

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Comment from Hotel Management

11 Mar. 2019 by Simon

Kia Ora, Thank you for staying with us and your constructive feedback. We take your feedback serious and will consider it in the future. We look forward to welcoming you back again soon. Kind Regards, Simon Schmidt Front Office Manager

5 out of 5
Gorgeous view of the lake, absolutely loved it! Would not hesitate to stay here again

Posted by on 19 Dec. 2018

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5 out of 5

Posted by on 28 Nov. 2018

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5 out of 5
The room was amazing! Immaculately clean, well set out, everthimg thought out even down to power points next to the bed. The bed was the most comfortable motel bed i have ever slept in. Very impressed.

Posted by on 28 Nov. 2018

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5 out of 5
Beautiful hotel with amazing view from balcony rooms.

Posted by , from Adelaide on 24 Nov. 2018

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5 out of 5
Lovely room , excellent staff ,parking on site ,good view over the lake

Posted by , from Tasmania on 31 Oct. 2018

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5 out of 5
Gorgeous room, with an excellent view of the mountains and lake!

Posted by , from Brisbane, QLD on 17 Oct. 2018

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Renovations + Closures

The property will be renovating from 24 October 2018 until 01 April 2019 (completion date subject to change). The following areas are affected:

  • Exterior
  • Selected guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A library, a terrace, and tour or ticket assistance are also featured at the family-friendly Kamana Lakehouse . The hotel can provide concierge services and wedding services. Free self parking is available. This 3.5-star Queenstown hotel is smoke free.

  • 73 guestrooms or units
  • 2 levels
  • 2 buildings
  • 100 sq. m of conference space
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Ski equipment storage
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (10.3 km / 6.4 mi)
  • Parking: Free self parking

Room Amenities

Kamana Lakehouse offers 73 forms of air-conditioned accommodation with iPod docking stations and a safe. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. This Queenstown hotel provides complimentary wireless Internet access. Bathrooms include designer toiletries and a hairdryer. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony or patio (furnished)
  • Multiple bedrooms
  • Pillowtop beds
  • iPod dock
  • Television
  • Premium channels
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.

Nest Kitchen + Bar – This restaurant specialises in Mediterranean cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Noise-free rooms not guaranteed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per day
  • Breakage deposit: NZD 100 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 36 and NZD 36 for adults, and NZD 15 and NZD 25 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • On-site credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tanoa Aspen Queenstown Hotels Hotel
  • Tanoa Aspen Hotels Hotel
  • Kamana Lakehouse Hotel Queenstown
  • Tanoa Aspen Hotels
  • Queenstown Aspen On Hotel
  • Aspen Queenstown
  • Aspen On Hotel Queenstown
  • Kamana Lakehouse Hotel
  • Kamana Lakehouse Queenstown
  • Kamana Lakehouse

You should know

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 star plus, which is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®