4.5 out of 5

"Fabulous for families, a great Queenstown base. Close to town, no need to drive. The DVD borrowing service was much appreciated! And we loved the sust ... " More

By a verified traveller on Fri 20 Jul 2018

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Hotel Description

At Cranbury Court Apartments Queenstown you'll be within just a 15-minute stroll of popular places like Lake Wakatipu and Skyline Gondola. Highlights at this property include free self parking, and in-room kitchens and washers/dryers.

Each apartment is individually furnished and features an LCD TV with digital channels, along with free WiFi, a living room and a DVD player. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A coffee/tea maker, a rice cooker and portable fans are also available. Housekeeping is available once per stay.

This apartment offers free WiFi in public areas, tour/ticket assistance and luggage storage. Added amenities include ski storage and a front desk safe. Each morning continental breakfast is available.

This 4-star Queenstown property is 1.3 km (0.8 mi) from Queenstown Gardens and 5 km (3.1 mi) from Shotover Jet.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$214* Per night/room 8 Sep. - 9 Sep.

Apartment, 3 Bedrooms, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Apartment, 3 Bedrooms, 2 Bathrooms

Bed Count 3 Full Beds Maximum Occupancy 7 Max

Apartment, 2 Bedrooms, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Apartment, 3 Bedrooms (1 Bathroom)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Superior Apartment, 3 Bedrooms, Mountain View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Cranbury Court Apartments Queenstown ratings based on 104 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cranbury Court Apartments Queenstown

Everyone (50) Couples (7) Family (44)
5 out of 5
Nice spacious rooms, great water pressure in showers, helpful staff, great location and good pricing for this time of year. Recommend to all.

Posted by on 3 Aug. 2019

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Comment from Hotel Management

3 Aug. 2019 by Reception

Dear guest, Thank you for your review! It's always lovely to hear when guests have such a positive experience during their stay! We do our best to provide great customer service and value for money, and your comments are much appreciated. I will be sure to pass on the same to the rest of the staff. Please do come back and stay with us again on your next visit to Queenstown! Regards, Neha Reception Manager

5 out of 5
Great location, close to town. Clean, lots of space.

Posted by on 27 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by FR

Dear Guest, Thank you for taking the time to review your stay. We are happy to hear you enjoyed our central location and found the apartment clean and roomy. We hope you had a great time exploring Queenstown! Regards, Fern Reception

4 out of 5
Clean and close to the centre of Queenstown. The parking space for unit was too small.

Posted by on 21 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by FR

Dear Guest, Thank you for taking the time to review your stay. We are happy to hear you enjoyed our central location and found the apartment clean! We will be sure to pass on your feedback to our housekeeping team. We understand parking can be tight, as we are just a small complex. We do have guest carparks at the front of our property for guests to use in these cases. We hope your group had a lovely time exploring Queenstown! Regards, Fern Reception

4 out of 5
Overall was happy with the stay. Clean and modern unit.

Posted by on 4 May 2019

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Comment from Hotel Management

6 May 2019 by Reception

Thank you for taking the time to review your recent stay with us. We are happy to hear that your stay met your expectations. We hope to welcome you back one day.

5 out of 5

Posted by on 22 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Reception

Dear guest, Thank you for your review. We are so pleased you had such a lovely time here at Cranbury Court Apartments. We hope to have you stay with us again in the future! Regards, Neha Reception Manager

5 out of 5
A great place to stay in town and park the car so that you can walk everywhere but not too noisy at the same time. Perfect.

Posted by on 8 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Reception

Dear guest, Thank you for your review. We are so pleased to hear you enjoyed our central location and appreciated the car park guaranteed to each guest! We do hope you had a great time in Queenstown and hope to have you stay with us again in the future. Regards, Neha Reception Manager

2 out of 5
The location of this property is good however very cramped parking space in the property. The ground floor bed room fan was never cleaned in ages hence when switched on poured dust. The kitchen had just 1 pan and 2 vessels only for cooking. Some extra charges for deodorising were applied after checking out claiming food odor. These charges were not mentioned on the wotif site but were told during check in. So be careful if you intend to cook in the apartment. The 2 bed room apartment had one bathroom upstairs so could be hard if old people/ young children travelling with you.

Posted by on 9 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Reception

Dear Sachin, Thank you for your review. We are glad you enjoyed the central location of the property. We thank your feedback about the bedroom fan and have passed on the same to our housekeeping team. Each unit has a fixed inventory as they units are individually owned and we have to maintain a certain number of pots and pans per unit. However, we will review the same to ensure they are adequately equipped. As with any property, any actions by the guest that leave the unit unfit for the next guest checking in are liable for extra charges. We are only allowed to express certain terms and conditions on third party websites, but we do make all of our policies clear at check in. We do not discourage cooking, as we want guests to take advantage of our full kitchens. However, it is requested that you are considerate and do not prepare strong smelling foods that tend to have odours which linger in the fabrics of the unit. Unfortunately, this was the case with your group's stay and we had to charge you accordingly. We also disclose that our units have internal stairs and encourage guests to ask any questions they might have about the property before booking, so that you do not encounter mobility issues with any members of your group. Please do let us know if you have any further feedback and we would be happy to address the same. Regards, Neha Reception Manager

4 out of 5
Was A Great Stay But The Rooms Were Too Hot. Had The Fan On All Night....No Air Con :). Parking Was Also A Problem As Very Small Parks To Fit Big Cars In Otherwise Great Stay With Friendly Service. Bathroom Was Great With Good Shower And Linen Clean. Thankyou :)

Posted by , from upper Riccarton, Christchurch on 22 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Reception

Dear Jo-Anne, Thank you for your review. We are pleased to hear you had a nice stay here at Cranbury Court, and found our service helpful. We do understand that on some days the terrace block units can get quite warm due to their large windows, and we will pass on your feedback about air-conditioning to the owners. We are aware that some of the car parks are more challenging than others to get into, especially for those not used to Queenstown's inclines and sharp corners, but we hope that having a free car park so close to town was appreciated by your group. Do let us know if you have any further feedback and we hope to see you again in the future. Regards, Neha Reception Manager

4 out of 5
Good distance from CBD, far enough away that didn’t get noise of city

Posted by , from Canterbury on 8 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Reception

Hi Gabs, Thank you for your review. We are happy to hear you enjoyed your stay and found our central location convenient. We hope you had a great time in Queenstown, and hope to have you stay with us again! Regards, Neha Reception Manager

4 out of 5
Nice upstairs downstairs layout with good amenities, very close to town centre. Very helpful management.

Posted by on 2 Dec. 2018

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Comment from Hotel Management

3 Dec. 2018 by Reception

Thank you for your review. We are so pleased to hear you found the unit comfortable and well-equipped. We do our best to ensure an excellent stay for our guests and are happy to hear you found our service helpful. Do come back and stay with us on your next visit to Queenstown! Regards, Neha Reception manager

About the Cranbury Court Apartments Queenstown

Location 19-23 Gorge Road, Queenstown, 9348

Property Features

Cranbury Court Apartments Queenstown offers its guests tour or ticket assistance, ski equipment storage, and a safe deposit box at the front desk. WiFi is free in public spaces. Free self parking is available.

  • 1 floor
  • 21 guestrooms or units
  • 5 buildings
  • Built in 1996
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (7.9 km / 4.9 mi)
  • Parking: Free self parking

Room Amenities

Cranbury Court Apartments Queenstown offers 21 forms of accommodation with washers/dryers and DVD players. This individually furnished accommodation has separate living rooms. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Queenstown apartment provides complimentary wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer and dryer
  • Living room
  • LCD television
  • Digital channels
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (once per stay)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is 25

Special check-in instructions:

The front desk is open daily from 8:30 AM - 6 PM.
If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8:30 AM - 6 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No lifts
  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15.00 per person (approximately)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: NZD 10.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Cranbury
  • Cranbury Court Apartments Queenstown Apartment
  • Best Western Cranbury Court Apartments
  • Best Western Cranbury Court Apartments Queenstown
  • Best Western Cranbury Court Queenstown
  • Cranbury Court
  • Cranbury Court Apartments
  • Cranbury Court Apartments Apartment
  • Best Western Hotel Queenstown
  • Best Western Queenstown
  • Queenstown Best Western
  • Best Western Cranbury Court Apartment Queenstown
  • Best Western Cranbury Court Apartment

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.