4.5 out of 5

"Fabulous for families, a great Queenstown base. Close to town, no need to drive. The DVD borrowing service was much appreciated! And we loved the sust ... " More

By a verified traveller on Fri 20 Jul 2018

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Hotel Description

At Cranbury Court Apartments Queenstown, you'll be 0.8 km (0.5 mi) from Lake Wakatipu and 1 km (0.6 mi) from Skyline Gondola. Highlights at this property include free self parking, and in-room kitchens and washers/dryers.

Each apartment is individually furnished and features an LCD TV with digital channels, along with free WiFi, a living room, and a DVD player. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave, and a hob. A coffee/tea maker, a rice cooker, and portable fans are also available. Housekeeping is available once per stay.

This apartment offers free WiFi in public areas, tour/ticket assistance, and luggage storage. Added amenities include ski storage and a front desk safe. Each morning continental breakfast is available.

Attractions within a 10-minute drive of this 4-star Queenstown property include Queenstown Gardens and Shotover Jet.

Cranbury Court Apartments Queenstown ratings based on 97 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cranbury Court Apartments Queenstown

Everyone (49) Couples (6) Family (41)
4 out of 5
Was A Great Stay But The Rooms Were Too Hot. Had The Fan On All Night....No Air Con :). Parking Was Also A Problem As Very Small Parks To Fit Big Cars In Otherwise Great Stay With Friendly Service. Bathroom Was Great With Good Shower And Linen Clean. Thankyou :)

Posted by , from upper Riccarton, Christchurch on 22 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Reception

Dear Jo-Anne, Thank you for your review. We are pleased to hear you had a nice stay here at Cranbury Court, and found our service helpful. We do understand that on some days the terrace block units can get quite warm due to their large windows, and we will pass on your feedback about air-conditioning to the owners. We are aware that some of the car parks are more challenging than others to get into, especially for those not used to Queenstown's inclines and sharp corners, but we hope that having a free car park so close to town was appreciated by your group. Do let us know if you have any further feedback and we hope to see you again in the future. Regards, Neha Reception Manager

4 out of 5
Good distance from CBD, far enough away that didn’t get noise of city

Posted by , from Canterbury on 8 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Reception

Hi Gabs, Thank you for your review. We are happy to hear you enjoyed your stay and found our central location convenient. We hope you had a great time in Queenstown, and hope to have you stay with us again! Regards, Neha Reception Manager

4 out of 5
Nice upstairs downstairs layout with good amenities, very close to town centre. Very helpful management.

Posted by on 2 Dec. 2018

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Comment from Hotel Management

3 Dec. 2018 by Reception

Thank you for your review. We are so pleased to hear you found the unit comfortable and well-equipped. We do our best to ensure an excellent stay for our guests and are happy to hear you found our service helpful. Do come back and stay with us on your next visit to Queenstown! Regards, Neha Reception manager

5 out of 5
Great place to stay. Very close to town and to the queenstown marathon Finish line.

Posted by , from Timaru, NZ on 25 Nov. 2018

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Comment from Hotel Management

25 Nov. 2018 by Reception

Hi Kel, Thanks for your review. We are so pleased to hear you had such a great experience with us and enjoyed our central location! Congratulations on completing your run, and we hope that you come back and stay with us on any future visits to Queenstown. Regards, Neha Reception Manager

5 out of 5
Cranbury Court is well located, well appointed and tastefully decorated creating a relaxing welcoming stay.

Posted by , from Perth on 5 Nov. 2018

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Comment from Hotel Management

6 Nov. 2018 by Reception

Thank you for your review. We are so happy to hear that you had such a lovely time at Cranbury Court. We do our best to ensure the guests get the most out of their time in Queenstown. Please do come back and stay with us again on your next visit! Regards, Neha Reception Manager

4 out of 5
Spacious, close to town lovely view. Our unit had easy parking but needs a lip on the drive as kept scrapping the bottom of the car. Very warm, beds comfortable as was the lounge suite. Very happy overall.

Posted by , from Australia on 2 Oct. 2018

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Comment from Hotel Management

2 Oct. 2018 by Reception

Dear Margaret, We are so pleased to hear you had such a positive experience here at Cranbury Court Apartments, and found the apartment warm and comfortable! We love it when our guests leave happy, and while we can't take any credit for the view, we are glad to hear you enjoyed the vistas from the apartment. We will pass on your feedback about the parking area to management and suggest a change for the same. We hope to have you stay with us again in the future. Regards, Neha Reception Manager

5 out of 5
Simple, clean, functional, well priced and close to town Great staff, super friendly and helpful

Posted by on 10 Sep. 2018

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Comment from Hotel Management

15 Sep. 2018 by Reception

Dear guest, Thank you so much for your review. We are so pleased to hear you found the apartments clean and well-priced and enjoyed our central location. We always do our best to ensure that guests get the most out of their time in Queenstown, and we are happy to hear our customer service was appreciated. Do come back and stay with us when you visit Queenstown next! Regards, Neha Reception manager

4 out of 5
Very comfortable. Bathroom not great for tall people - which we are. Great location. Very friendly staff.

Posted by , from East coast NSW, Australia on 29 Jul. 2018

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Comment from Hotel Management

2 Aug. 2018 by Reception

Hi Jane, Thank you for your review. We are pleased to hear you found the units comfortable, enjoyed our central location and found our service helpful. I will certainly pass on your compliments to the rest of the staff. We will pass on your feedback about the bathroom to the owners, but we hope you can appreciate that there is not much we can do about a structural issue such as that. Do let us know if you have any further feedback, and we hope to have you stay with us again in the future. Regards, Neha Reception Manager

5 out of 5

Friendly and helpful reception, close to town.

Fabulous for families, a great Queenstown base. Close to town, no need to drive. The DVD borrowing service was much appreciated! And we loved the sustainable focus and ability to browse the gardens for fresh herbs to use in cooking. Thank you!

Posted by on 20 Jul. 2018

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Comment from Hotel Management

21 Jul. 2018 by Reception

Hi Kerene, Thank you for taking the time to review your stay. We are so pleased to hear that you and your family had such a lovely time in Queenstown, and enjoyed the central location and the facilities available on our property. We do our best to take care of the beautiful natural environment we are so lucky to live in, and it's always nice to hear when guests appreciate our efforts. We look forward to have you stay with us again on future visits! Regards, Neha Reception Manager

4 out of 5
The apartments are excellent, walking distance, and is flat no hills, warm and all the comforts that you could possibly need.

Posted by on 15 Apr. 2018

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Comment from Hotel Management

17 Apr. 2018 by Reception

Dear guest, Thank you for taking the time to review your stay. We are so pleased to hear you enjoyed your stay and found the apartments conveniently located, warm and comfortable! We do our best to ensure that the units have all the appliances and amenities our guests need to make the most of their time in Queenstown and get good value for their money, and we are glad to see you appreciated the same. We hope to have you stay with us again in the future. Regards, Neha Reception Manager

About the Cranbury Court Apartments Queenstown

Location 19-23 Gorge Road, Queenstown, 9348

Property Features

Cranbury Court Apartments Queenstown offers its guests tour or ticket assistance, ski storage, and a safe deposit box at the front desk. WiFi is free in public spaces. Free self parking is available.

  • 1 floor
  • 21 guestrooms or units
  • 5 buildings
  • Built in 1996
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information

Family Friendly Amenities

  • Family Property
  • Separate living room
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (7.9 km / 4.9 mi)
  • Parking: Free self parking

Room Amenities

Cranbury Court Apartments Queenstown offers 21 forms of accommodation with washers/dryers and DVD players. This individually furnished accommodation has separate living rooms. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Queenstown apartment provides complimentary wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer and dryer
  • Living room
  • LCD television
  • Digital channels
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (once per stay)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is 25

Special check-in instructions:

The front desk is open daily from 8:30 AM until 6 PM
If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8:30 AM - 6 PM
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15.00 per person (approximately)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: NZD 10.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Cranbury Court Apartment Queenstown
  • Best Western Cranbury Court Apartment
  • Best Western Cranbury Court Queenstown
  • Best Western Cranbury Court
  • Best Western Queenstown
  • Best Western Cranbury Court Hotel Queenstown
  • Queenstown Best Western
  • Cranbury Court Apartments Queenstown Apartment
  • Cranbury Court Apartments Apartment
  • Cranbury Court Apartments

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.