Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

At this apartment you'll be 4.3 km (2.7 mi) from Queenstown Event Centre and 4.4 km (2.7 mi) from Alpine Aqualand. Highlights at this property include a kitchen, a washing machine and free WiFi.

Apartment features a living room, a private yard and a flat-screen TV. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A coffee/tea maker, a hairdryer and an iron/ironing board are also available.

This smoke-free apartment offers free WiFi in public areas, a terrace and luggage storage. There's also the convenience of free self parking.

Within a 15-minute drive of this 3.5-star Lake Hayes property, attractions include Lake Wakatipu and Gibbston Valley Winery.

Apartment, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$105* Per night/room 19 Oct. - 20 Oct.

Gem on Shotover ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Gem on Shotover

Everyone (1) Couples (2) Family (2)
1 out of 5
What you see in the picture is half of what you get. The garage is not part of the property. The room is the black piece only on the right. It is part of a house that is inhabited by teenagers. They partied all night drinking beer from a funnel. The language was atrocious and never stopped. The front of the property is the collection point for all of the surrounding properties recycle and rubbish bins. It looks absolutely awful. If you want a sleepless night in suburbia, miles from anywhere then this is for you. If you want an enjoyable and peaceful stay in nice surroundings, then give this property a very wide birth. It is dishonesty advertised and very disapointing. F minus is my rating of this property.

Posted by on 29 Jun. 2019

Was this review helpful to you?
4 out of 5
Landlord was very helpful when we asked him to swap the bed around prior to us arriving.

Posted by on 20 May 2019

Was this review helpful to you?
1 out of 5
Nice modern unit. However, did not meet our needs for a quiet place to stay handy to Queenstown airport for early flight next morning. Neighbours having parties all around us, very noisy, (8pm) so i phoned straight away we were not happy, and wanted a refund. The manager told us he would check with the owners and ring us back, still waiting for a phone call. $150 was not refunded as requested, we ditched the unit and stayed at Motel in Qtown, additional cost to ensure we would get a decent sleep Very poor communication and overall disappointing experience to pay for a service not received. Based on this experience i am unable to recommend

Posted by , from Invercargill on 24 Apr. 2019

Was this review helpful to you?
5 out of 5
Great little modern property - small but with lots of amenities. The kitchen comes with a dishwasher, oven, stove and microwave. The bathroom has a shower, toilet and washing machine. The bed was really comfy. The property internally was neatly presented and very clean. The exterior could have done with some work in the garden. The property is right next to the main house, but despite some occasionally noise if you leave the bathroom window open, the property is very quiet and very comfy. There is free wifi provided but it's quite spotty (drops out quite frequently). There is free off-street parking, but also on-street parking. Good location - there is a large shopping complex located nearby and it's a short drive into Queenstown. Only thing in terms of improvement is that wotif should have passed my email address onto the property owner/manager - I didn't have a local number so the property owner/manager had difficulty contacting me to let me know about the check in process (they tried, but my Australian number wasn't working in NZ and they didn't have access to my email address which I could access).

Posted by on 11 Feb. 2019

Was this review helpful to you?
5 out of 5

Posted by on 9 Feb. 2019

Was this review helpful to you?

Property Features

Gem on Shotover offers its guests a terrace. WiFi is free in public spaces. Free self parking is available. This 3.5-star Lake Hayes apartment is smoke free.

  • 1 guestroom or unit
  • Storage area for luggage
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Full-sized refrigerator/freezer
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Parking: Free self parking

Room Amenities

Guest accommodation at this apartment offers coffee/tea makers and a hairdryer. This accommodation offers separate living rooms. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. This Lake Hayes apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

  • In-room kitchen
  • Washer
  • Separate bedroom
  • Living room
  • Private outdoor space
  • Flat-screen television
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.


  • Check-out by 10 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed
  • No lifts

Hotel Names

  • Gem Shotover
  • Gem Shotover Apartment Lake Hayes
  • Gem Shotover Apartment
  • Gem Shotover Lake Hayes
  • Gem on Shotover Apartment
  • Gem on Shotover Lake Hayes
  • Gem on Shotover Apartment Lake Hayes

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

url importing
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.