4.4 out of 5

"Our unit was wonderfully presented, very clean and very comfortable. The unit had an amazing view and we had a wonderful time. I would recommend the ... " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

A luxury stay in Queenstown awaits you at Oaks Club Resort. You'll be 1.6 km (1 mi) from Queenstown Gardens and 3.9 km (2.4 mi) from Skyline Gondola. Highlights at this property include free self parking and a free area shuttle.

Each apartment features WiFi, an LCD TV and a hairdryer. A phone and an iron/ironing board are also available.

This business-friendly apartment offers a fitness centre, barbecues and luggage storage. Added amenities include WiFi in public areas and laundry facilities.

Attractions within a 20-minute drive of this 4-star Queenstown property include Coronet Peak Ski Area and Shotover Jet.

Hotel Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$182 per night

1 Bedroom, Lake View - No Housekeeping

Bed Count 1 King Bed Maximum Occupancy 2 Max

3 Bedrooms, Lake View

Bed Count 1 Full Bed Maximum Occupancy 6 Max

1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Lake View with Spa

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Deluxe

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Oaks Club Resort ratings based on 299 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Club Resort

Everyone (123) Couples (90) Family (86)
4 out of 5
The views are outstanding. Couch is totally uncomfortable and needs replacing. Outdated furniture and needs updating. Needs sliding door on bathroom. Outdoor railings had moss growing and worms in cracks. Pillows were flat and lumpy.

Posted by on 16 Jun. 2019

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5 out of 5

Posted by on 21 Apr. 2019

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3 out of 5
‘Double bed’ was just two singles pushed together, no communication of this from staff on check in or check out. Room itself was ok, except the bathroom which had damage to the toilet seat and sink, and a shower with heat issues. Glass on shower door scraped and made terrible noise every time you opened it.

Posted by on 14 Apr. 2019

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5 out of 5
The location was fantastic. Was so special waking up to the views

Posted by on 22 Mar. 2019

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1 out of 5
Dirty and poor service .. very dirty hotel. I was so suprised. They said we have to pay $5 if we want towel ??

Posted by on 14 Mar. 2019

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5 out of 5
Location, location........location. Stunning view from balcony, spacious rooms, what more can I say.

Posted by on 5 Feb. 2019

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4 out of 5
I would like to thank Cynthia who assisted us with a change of room when ours was not satisfactory.She was extremely kind and helpful and went to a great deal of trouble to ensure that we were happy. Sadly the sauna was out of action during our stay and no-one was able to tell us whether it would be fixed at any point. We stayed for 8 nights and it remained closed for the whole period. The fridge seal was not working which did not bother us but we reported it to reception when we left and were assured that it would be looked at. We were thanked for mentioning it.

Posted by on 29 Jan. 2019

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5 out of 5

Posted by on 23 Jan. 2019

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1 out of 5
Do not stat at the club resort, its dirty and evertthing is falling apart becasue its a leaky building . We got to reception and there was glass all over the ground they didn't bother cleaning it and when we got to the room it was covered in webs and bugs all over the wall and beds etc. The door handles were falling off, the walls were black and dirty. Not going to lie the veiw was amazing ! If you want the same veiws but great service and a great hotel, stay at the Oak Shores a few blocks down. Its well priced and is well looked after.

Posted by , from Auckland on 17 Jan. 2019

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4 out of 5
The size of the room/apartment was fantastic, the location and the absolutely outstanding view were second to none! I felt that a little bit of care and attention was needed i.e. a couple of water stains, curtain hooks needing to be replaced, cutlery could have been replaced.. however, all in all it was the perfect place to stay in Queenstown! :)

Posted by on 9 Dec. 2018

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Property Features

Oaks Club Resort offers its guests a fitness centre, a BBQ, and laundry facilities. Public spaces have WiFi for a fee. A free area shuttle within 3 km is available. Free self parking is available. This 4-star Queenstown apartment is smoke free.

  • 63 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (7.3 km / 4.5 mi)
  • Property shuttles: Free area shuttle within 3 km
  • Parking: Free self parking

Room Amenities

Oaks Club Resort offers 63 forms of accommodation with a hairdryer and an iron/ironing board. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit. This Queenstown apartment provides wireless Internet access for a surcharge.

  • LCD television
  • Shower and tub combination
  • Cribs (surcharge)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 8 PM.
If you are planning to arrive after 8 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

Group Booking Policy: Bookings of 4 rooms or more are nonrefundable. This property charges the full cost of the stay within 48 hours for any group booking where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 7 AM - 8 PM.
Guests arriving after 8 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 44.0 per night.
  • Cribs (infant beds) are available for NZD 20.0 per night.

Pets

  • No pets allowed

Policies

Please note that this property charges a fixed percentage fee on credit and debit card transactions. For details, please contact the hotel using the number provided in the booking confirmation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 44.0 per night
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Club Resort Queenstown
  • Oaks Club Resort
  • Oaks Club Queenstown
  • Oaks Club
  • Oaks Club Hotel Queenstown
  • Oaks Hotel Queenstown
  • Oaks Hotel Queenstown

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Apartment property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®