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4.9 out of 5

"Wonderful place with gourmet breakfasts, friendly, helpful staff and owners. The free wine tasting and canapés was an unexpected and greatly appreciat ... " More

By a verified traveller on Tue 05 Mar 2024

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Hotel Description

Queenstown House puts you in the center of Queenstown, 0.9 km (0.5 mi) from TSS Earnslaw Steamship and 3.9 km (2.4 mi) from Skyline Queenstown. Highlights at this B&B include free daily breakfast and free self parking.

This smoke-free bed & breakfast offers free WiFi in public areas, a game room, and a library. Additionally, you'll find laundry facilities, a terrace, and a garden. Free full breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of limited parking.

Sights within a 20-minute drive of this 4-star Queenstown City Centre B&B include Onsen Hot Pools and Coronet Peak Ski Area.

Lake View Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

King/Twin Guest Rooms (Lakeview)

Bed Count 1 King Bed Maximum Occupancy 2 Max

King/Twin Guest Rooms

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Guest Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Queenstown House ratings based on 21 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Queenstown House

Everyone (9) Couples (9) Family (3)
5 out of 5
Wonderful place with gourmet breakfasts, friendly, helpful staff and owners. The free wine tasting and canapés was an unexpected and greatly appreciated addition. Great views of the lake and mountains and easy walk into town. We loved everything about Queenstown House.

Posted by on 5 Mar. 2024

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Comment from Hotel Management

5 Mar. 2024 by Samantha

Thank you so much Brian for taking the time to review your stay with us, very much appreciated and a delight to read your positive comments. We hope you are back for another visit in the future. Kind Regards, The Queenstown House

5 out of 5

Posted by on 20 Feb. 2023

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Comment from Hotel Management

15 Mar. 2023 by Queenstown House Team

Thanks so much for your 5 out of 5 rating Marnie - we're delighted and hope you are back again for another stay in the future!

5 out of 5
A great place to stay with tremendous views and extremely friendly staff. The breakfast is awesome

Posted by on 20 Jan. 2023

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Comment from Hotel Management

21 Jan. 2023 by Samantha

Thank you for your lovely review and we are thrilled that your enjoyed your stay with us.Kind regards,Queenstown House Team

5 out of 5
Fantastic stay, really enjoyed the evening wine tasting and meeting fellow travellers. The walk home up the hill was challenging :)

Posted by on 5 Sep. 2022

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Comment from Hotel Management

5 Sep. 2022 by Samantha, General Manager

Thank you for reviewing your stay with us, it was a delight to host you both. We hope you are back again soon for another visit.Kind Regards, From The Queenstown House Team

5 out of 5
Amazing staff & gorgeous rooms. Great breakfast (eat in and/or to go). Note a very steep hill between you & town / ski bus

Posted by on 17 Jul. 2022

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Comment from Hotel Management

17 Jul. 2022 by Samantha

Thank you so much Renee for your review - so kind of you. We're delighted you enjoyed your stay and hope you enjoy the rest of your NZ stay. We would love to see you back for another visit. Kind Regards, The Queenstown House Team

4 out of 5
The staff, food, pre dinner drinks Problems with shower going hot then coldish

Posted by on 26 Jun. 2022

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Comment from Hotel Management

26 Jun. 2022 by Queenstown House

Thank you for taking the time to review your stay with us and we are thrilled that you enjoyed your stay with us. Thanks for the feed back on breakfast and canapés and we will make sure that the shower is looked at. We look forward to welcoming you back to Queenstown House when you next travel to Queenstown.

5 out of 5
Great breakfasts included too!

Posted by on 13 Jan. 2022

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Comment from Hotel Management

13 Jan. 2022 by Sam

Thank you so much for your review. We are glad you enjoyed your stay with us and we hope to see you again. All the best, Queenstown House Team.

5 out of 5
Beautiful boutique style accommodation with wholesome breakfast included.

Posted by , from Auckland on 5 Nov. 2020

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Comment from Hotel Management

5 Nov. 2020 by Jessica

Thank you so much for the lovely review. We are glad you enjoyed your stay with us and we hope to see you again. All the best, Queenstown House Team.

5 out of 5
Great staff and facilities. Very friendly and superb service.

Posted by , from NZ on 13 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Jess

Thank you so much for your feedback. We hope to meet you again. All the best, Queenstown House Team.

5 out of 5
Great location, great atmosphere, quaint and cosy. Stunning views, particularly from the breakfast room. Afternoon drinks and canapes were a lovely treat! We will definitely be back!

Posted by on 14 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by Jessica

Thank you so much for the review. We are delighted that you enjoyed your stay and are considering visiting us again! All the best and safe travels, Queenstown House Team.

Property Features

Free breakfast is served daily. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Queenstown House. Limited free parking is available on a first-come, first-served basis. This 4-star Queenstown bed & breakfast is smoke free.

  • 13 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1945
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Queenstown House offers 13 accommodations with fireplaces and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 45-cm flat-screen televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and portable fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Fireplace
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Toothbrush and toothpaste

Food & Drink

Guests are served free full breakfast daily from 7:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 6:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No lifts
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 6:30 PM
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property does not require health documentation at check-in

Hotel Names

  • House Queenstown
  • Queenstown House
  • Queenstown House B&B
  • Queenstown House Boutique Bed & Breakfast & Apartments
  • House Boutique Bed & Breakfast & Apartments
  • Queenstown House Boutique
  • Queenstown House Queenstown
  • Queenstown House Bed & breakfast
  • Queenstown House Bed & breakfast Queenstown
  • Queenstown House Boutique Bed Breakfast Apartments
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.