Based on 27 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

A luxury stay in Lake Hayes awaits you at The Shan's Luxury Lodge. You'll be 0.7 km (0.4 mi) from Amisfield Winery and 6.5 km (4 mi) from Arrowtown Chinese Settlement. Highlights at this B&B include free daily breakfast, free self parking and a spa tub.

You can enjoy flat-screen TVs with cable channels, and all 5 rooms feature free WiFi, coffee/tea makers and free bottled water. In-room dining is easy with amenities like fridges and room service. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, safes, hairdryers and desks are available.

This business-friendly bed & breakfast offers free WiFi in public areas, a terrace and a garden. Additionally, you'll find a free manager's reception, a snack bar/deli and coffee/tea in a common area. Each morning free full breakfast is offered between 7:30 AM and 9:30 AM. There's also free parking nearby, along with the convenience of airport drop-off service.

Sights within a 10-minute drive of this 3-star Lake Hayes B&B include Queenstown Event Centre and AJ Hackett Bungy Jumping.

Lotus Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$190 per night

Snowdrop Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cherry Blossom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cattleya Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lilac Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend out of 27 reviews

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Property Features

The Shan's Luxury Lodge offers its guests a spa tub and complimentary bicycles. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury The Shan's Luxury Lodge. A shuttle from the hotel to the airport (available on request) is available for a fee. Free self parking is available. This 3-star Lake Hayes bed & breakfast is smoke free.

  • 1 building
  • 1 floor
  • 5 guestrooms or units
  • Built in 2004
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Fridge in a common area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (8.3 km / 5.1 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

The Shan's Luxury Lodge offers 5 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and a hairdryer. This Lake Hayes bed & breakfast provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning

Food & Drink

Guests are served a free full breakfast daily from 7:30 AM to 9:30 AM. The bed & breakfast hosts a free manager's reception daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 2 PM - 7 PM.
If you are planning to arrive after 7 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

Airport shuttle service is available on request from 1 PM to 5 PM. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 2 PM - 7 PM.
Guests arriving after 7 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport shuttle service is offered on request from 1 PM to 5 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • No lifts
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Shuttle transfer per adult: NZD 25 (one way)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 25.00 per person
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 100 (subject to availability)
  • Rollaway bed fee: NZD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shan's Luxury Lodge Lake Hayes
  • Shan's Luxury Lodge
  • Shan's Luxury Lake Hayes
  • Shan's Luxury

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The Shan's Luxury Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Children 15 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.