"We stayed here for one night with a group of 3 as we were passing through Rotorua. We chose this place as it was cheap and all we needed was a shower ... " More

By a verified traveller on Fri 08 Jun 2018

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Hotel Description

Four Canoes Hotel places you in the center of Rotorua, within just a 15-minute stroll of Racing Rotorua and Rotorua Central Mall. Highlights at this motel include in-room free WiFi and patios.

Flat-screen TVs and coffee/tea makers are featured in all 50 rooms.

Enjoy the spa tub and seasonal outdoor swimming pool. Additionally, you'll find free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free self parking.

Places within a 15-minute walk of this 3-star Fenton Street motel include Rotorua Arts Village and Whakarewarewa Hot Springs.

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
NZ$67 per night

Queen Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Four Canoes Hotel ratings based on 55 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0
3 out of 5

You get what you pay for

We stayed here for one night with a group of 3 as we were passing through Rotorua. We chose this place as it was cheap and all we needed was a shower and a bed. The rooms themselves are basic and outdated. The face of the drawer fell off as I went to open it. The kettle was still half full of water from previous guests, and the element in the kettle was burning out with black bits throughout the water- chose not to have a cup of tea. Heating was good. Room was nice and cosy went we arrived. We didn’t try the pool. Overall fine if all you want is somewhere cheap to stay with basic amenities.

Posted by on 8 Jun 2018

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Comment from Hotel Management

13 Jun 2018 by Four Canoes Reservations Team

Dear Guest, Thank you for your feedback. We are pleased to see you found the room nice and cosy and the heating was something you enjoyed. We hope to host you again in the near future, Kind Regards, Four Canoes Team

2 out of 5

Old

Booked a double room was given a triple Beds everywhere no seating . Nowhere to hang clothes. No aircon or even a fan. TV didnt work sound no picture even staff couldn't fix. Bathroom very tiny. Stairs very narrow when carying bags.

Posted by , from Auckland on 18 Feb 2018

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Comment from Hotel Management

20 Feb 2018 by Four Canoes Reservations Team

Dear Guest, Thanks for your feedback. Can you please contact us directly to discuss this further, Kind Regards,

3 out of 5
Pros: comfortable bed
requested early check in which was okayed, got there they did not have room ready, then they said they had one got there and room had not been serviced.... room very hot no air con

Posted by on 22 Jan 2018

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Comment from Hotel Management

25 Jan 2018 by Four Canoes Reservations Team

Dear Guest, Thank you for your feedback. Unfortunately early check in is not 100% guaranteed. When requested we try our utmost best to fulfill this request if approved. Unfortunately the guest previously in that room decided to check out late and we were unable to access that room until they departed. Based on your review we do not promise aircons in the rooms we do however have fans available for all our guests to utilise. Kind Regards, Four Canoes Team

2 out of 5

Looks great in the pics but.......

Pros: The sheets were clean. Breakfast was adequate.
Cons: The overall maintenance of the place. Stains and decrepit state of the place. Boards and spouting missing, facias rotting, not a good appearance.
The matress on the bed was so worn out it collapsed when you lay on it. We spent the whole night trying to stay in bed without falling out.

Posted by , from Havelock North on 6 Jan 2018

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Comment from Hotel Management

24 Jan 2018 by Four Canoes Reservations Team

Dear Guest, Thank you for your feedback. We are pleased that both the breakfast and sheets were adequate. Please note that we have taken your feedback into consideration and inspected all the rooms mattresses. We are pleased to advise that we have gone through and replaced the mattress in this room. We are aware of some of the maintenance and appearance in the property and are working towards upgrading these particular areas. Kind Regards, Four Canoes Reservations Team

4 out of 5
We found this place at the last mi ute and got a room and we were pleased that we stayed tbere everything was clean tidy and pools were good and if we needed assistants they were there to help!!!!. Will defiently be staying back here again...

Posted by on 29 Dec 2017

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Comment from Hotel Management

2 Jan 2018 by Reservations Team

Dear guest, Thank you for taking the time to review our property. We are pleased to know that you enjoyed your stay with us. We wish you well and look forward to welcome you again in near future.

3 out of 5

It's a very shaky three star hotel

Pros: The staff were excellent
Cons: It really needs a full overhaul - they've done the best they can with what they have
Location: Good location - great fish and chips at Oppies up the road.
If you just want somewhere to rest your head for the night and you get it for a good price it's a good option. But it is what it is. Staff were amenable and friendly, but the photos do give you a higher expectation than they should. No hooks or wardrobe to hang up clothes, no extra pillows - it's pretty basic

Posted by , from NZ on 19 Nov 2017

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Comment from Hotel Management

23 Nov 2017 by Four Canoes Reservations Team

Dear Guest, Thank you for taking the time to review our property. We are pleased the location of our property sufficed and you enjoyed Rotorua's top Fish n Chips shop. It would be great if you could please contact us directly in regards to your feedback. Kind Regards, Four Canoes Reservations Team

4 out of 5

Excellent value for your money

We had a great couple of days here. Beds very comfy, rooms clean and good facilities especially the guest kitchen. Bathroom a little run down but still very adequate for needs. Would definitely recommend and come back on my next trip to Rotorua. Thank you

Posted by , from Auckland on 1 Nov 2017

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Comment from Hotel Management

21 Nov 2017 by Reservations Team

Dear Guest. Firstly we would like to thank you for taking the time to sending us your thoughts on your stay with us. We are very pleased that you enjoyed your stay with us and we look forward to hosting you again in the near future, Kind Regards, Four Canoes Reservations Team

1 out of 5

Dirty bathroom. Not worth the price they charge.

Overly priced for the condition of the room. Very dirty bathroom. Pools dirty. Very poor overall. Would not recommend to anyone. Will never be making a stop to this place again!

Posted by , from Auckland on 24 Oct 2017

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Comment from Hotel Management

21 Nov 2017 by Four Canoes Reservations Team

Dear Guest, Thanks for your feedback. Could you please contact us directly so we can look into this matter further. Kind Regards, Four Canoes Reservations Team

1 out of 5

Not worth 189.

The condition of the facilities was far less than what I paid for. The occupants of the neighboring rooms were very noisy. The mitel looked nice in the website and it under deliver.

Posted by , from Auckland on 24 Oct 2017

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Comment from Hotel Management

21 Nov 2017 by Reservations Team

Dear Guest, Thank you for your feedback. We would appreciate it if you could please contact us directly in regards to the feedback you have provided. Kind Regards, Four Canoes Reservations Team

2 out of 5

Quite handy for a walk into town.

Pros: The beds were very comfortable and the hairdryer was very good.
Cons: Would be good to have hooks in the bathroom for towels and would be nice to have some milk provided for tea and coffee when one first arrives.
Location: Close enough to walk into town.
Wasn't quite how it looked as advertised. Minimal parking, especially with the people next door having two cars and taking up our space. Probably nice if you have one of the rooms upstairs and have a bit of a view. Ground floor gives a view of next door's car.

Posted by , from Tauranga, NZ on 23 Oct 2017

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Comment from Hotel Management

21 Nov 2017 by Four Canoes Reservations Team

Dear Guest. We thank you for taking the time to send us feedback. We are pleased that you found our beds comfortable and the location of our property sufficed. Kind Regards, Reservations Team.

Property Features

Four Canoes Hotel offers its guests a spa tub and a seasonal outdoor pool. Public spaces have free WiFi. Event space at this motel measures 1076 square feet (100 square metres) and includes conference rooms. Tour or ticket assistance, a BBQ, and on-site laundry facilities are also featured at Four Canoes Hotel. Free self parking is available.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • BBQ grill(s)

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.4 km / 5.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Four Canoes Hotel offers 50 forms of accommodation with coffee/tea makers and shared/communal kitchens. Rooms open to patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Communal kitchen
  • Private patio
  • Flat-screen television
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10 AM.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Game drive nearby
  • Snorkelling nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Skydiving nearby
  • Hot springs nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Public bath/onsen services include an outdoor public bath (no mineral springs).

  • Outdoor public bath (no mineral springs)

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM until 10 PM
If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD12.00 and NZD16.00 for adults, and NZD10.00 and NZD12.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Canoes Hostel Rotorua
  • Four Canoes Hotel Rotorua
  • Four Canoes Rotorua
  • Four Canoes
  • 4 Canoes Hotel
  • Four Canoes Hostel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Four Canoes Hotel.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 3 stars.

Official New Zealand Rating provided by Qualmark®