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4.7 out of 5

"Friendly stuff, amazing pool, perfect location " More

By a verified traveller on Tue 16 Nov 2021

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Hotel Description

At Aura Accommodation you'll be within a short 5-minute stroll of Government Gardens and Eat Street. Highlights at this eco-certified motel include 2 indoor swimming pools, an outdoor swimming pool, and free self parking.

Enjoy the pool loungers along with access to hiking/biking trails and a playground. Added amenities include free WiFi in public areas and laundry facilities.

Near this 4-star Rotorua motel, you'll find Skyline Rotorua.

Standard Studio, Non Smoking, Kitchenette (Studio)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Apartment, 1 Bedroom, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Studio Suite, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Studio Suite, 1 Bedroom, Hot Tub, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Aura Accommodation ratings based on 64 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aura Accommodation

Everyone (38) Couples (15) Family (10)
5 out of 5

Posted by , from Manurewa on 4 Jan. 2022

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5 out of 5
Friendly stuff, amazing pool, perfect location

Posted by on 16 Nov. 2021

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Comment from Hotel Management

2 Dec. 2021 by Front Office Manager

Thanks Bonnie! Great to have you stay with us.

4 out of 5

Posted by on 9 Aug. 2021

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5 out of 5
Very welcoming and friendly. Place is well set out and offers heaps of options. Will definitely be back

Posted by on 23 Jun. 2021

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Comment from Hotel Management

24 Jun. 2021 by Front Office Manager

Thanks for your review - great to hear you had an aura-some stay! :)

5 out of 5
The whole process from start to finish was absolutely great

Posted by on 31 May 2021

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Comment from Hotel Management

24 Jun. 2021 by Front Office Manager

Thanks so much!

4 out of 5
Loved the easy check in, the amazing staff, the pool's and easy walk to the food street

Posted by on 20 Apr. 2021

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Comment from Hotel Management

26 Apr. 2021 by Front Office Manager

Kia ora, thanks for your kind words! Hope to host you again sometime :)

5 out of 5
The staff were fantastic! So helpful and considerate. The motel has a very convenient location too :)

Posted by on 8 Jan. 2021

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Comment from Hotel Management

8 Jan. 2021 by Front Office Manager

Kia Ora, Thanks for your kind words - we are glad to hear our staff were able to help you out with any holiday queries :) Hope to host you again soon!

5 out of 5
Free bike hire! Great heated pool! Sustainable practices!

Posted by on 2 Oct. 2020

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Comment from Hotel Management

2 Oct. 2020 by Ellen

Kia Ora! Thanks for the awesome feedback, love hearing your appreciation for our environmental initiatives :D Hope to see you again soon!

5 out of 5

Posted by on 26 Mar. 2020

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5 out of 5

Posted by on 25 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Maisie

Kia Ora! Thanks for your review score! We are glad you enjoyed your stay! Nga Mihi, Team Aura

Property Features

As a guest of Aura Accommodation, you'll find 2 indoor swimming pools and an outdoor pool. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at the eco-certified Aura Accommodation. Self parking is free. This 4-star Rotorua motel is smoke free.

  • 23 guestrooms or units
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 2
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Aura Accommodation offers 23 air-conditioned accommodations with hair dryers and irons/ironing boards. Smart televisions come with satellite channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Smart television
  • Satellite channels
  • Microwave
  • Stove
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:00 PM. Guests will receive an email 48 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 5:00 PM.
Guests will receive an email 48 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 5:00 PM
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Guest will receive an email before arrival 48 hours
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: NZD 30 (subject to availability)
  • Late check-out fee: NZD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Havana Motor Lodge Rotorua
  • Havana Motor Lodge
  • Havana Motor Rotorua
  • Havana Motor
  • Havana Motor Hotel Rotorua
  • Havana Hotel Rotorua
  • Aura Accommodation Motel Rotorua
  • Aura Accommodation Motel
  • Aura Accommodation Rotorua

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.