4.4 out of 5

"Good location, nice clean room, great pool and hot spas. Family friendly. Lots of tour groups in the lobby most days, but not too noisy. " More

By a verified traveller on Sun 22 Apr 2018

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Hotel Description

A luxury stay in the heart of Rotorua awaits you at Millennium Hotel Rotorua. Within steps you'll find Rotorua Arts Village and Tamaki Maori Village. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

LCD TVs with satellite channels are featured in all 227 rooms, and you can enjoy free WiFi, free wired Internet, and safes. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Additionally, hairdryers, phones, and irons/ironing boards are available.

A day of pampering at Millennium Spa can include deep-tissue massages, hot stone massages, and body wraps along with aromatherapy and mani/pedis. The restaurant, Restaurant Nikau, serves local and international cuisine and is open for dinner. Bar Zazu is the hotel's own bar, serving drinks along with lunch and light fare. Enjoy the fitness centre, sauna, and kids' swimming pool. A conference centre, meeting rooms, and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free valet parking.

Sights within a 10-minute walk of this 4.5-star Rotorua hotel include Polynesian Spa and Blue Baths.

Millennium Hotel Rotorua ratings based on 995 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5
Good location, nice clean room, great pool and hot spas. Family friendly. Lots of tour groups in the lobby most days, but not too noisy.

Posted by on 22 Apr 2018

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3 out of 5
The internet was done for the night. Hard to complete work for the following day! The shower only was boiling hot or freezing cold. Clean rooms. Lovely staff.

Posted by on 18 Apr 2018

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5 out of 5
Excellent location. Very comfortable rooms. Very good service. Breakfast had a good range of food.

Posted by on 3 Apr 2018

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5 out of 5

Nice hotel very close to the Polynesian Spa.

The hotel was very nice and the staff was lovely. We were really impressed with the comfort of the beds and the proximity to the spa.

Posted by , from Auckland on 22 Jan 2018

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4 out of 5

Overnight getaway excellence

There are a lot of reasons my daughters and I enjoy our stays at Millenium Rotorua. The indoor pool is a smash hit with the kids. The convenience and comfort are ideal. The spa area is another treat. Perfect for relaxing after a busy day of Rotorua outdoor activities. The location is convenient for getting in and out to see the sights. The staff are always pleasant, courteous and knowledgable. Any query is handled quickly and well. Another great aspect is how welcome the kids feel at Millenium. The staff treat the kids really nicely all the time. The facilities and room are first class, always.

Posted by , from Tauranga on 16 Jan 2018

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3 out of 5
No kitchenette facilities at all and lighting not sufficient. Right next to Polynesian spa which is convenient. Has a heated pool and hot pools which are good.

Posted by , from NZ on 8 Jan 2018

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5 out of 5

Excellent hotel in an accessible location.

Pros: The hotel had a pool.
Cons: The pool is right next to the breakfast and dinner buffet area, so an early or late swim is not a comfortable option.
Location: close to activities such as the Te Puia cultural evening, hot springs, Kiwi encounter and Canopy Zipline tours.
Clean and comfortable room, friendly and helpful staff, and plenty of parking spaces.

Posted by , from Melbourne on 7 Jan 2018

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3 out of 5

Classy hotel name but not as good as other ones.

The hotel brand name is known around the country. Have stay at a couple and have to say was a biy disappointed for the following reasons - shower in a club access room had no pressure & temperature not consistent. Goes from hot to cold. - requested a walk in shower but was given a show over bath room. - Club access canapes and drinks were very basic eg: cheese, pate, cold sliced meat, bread, crackers. - Club access staff wad asked about cider and was told it can only be purchased downstairs, but when my partner asked the staff willingly went and got the ciders. - Club access breakfast was also very basic. No hot and no signs to say they do it. It was pretty much toast, cheese, sliced meat, fruit and cereal. - The welcoming staff member mentioned they were fully booked at 8pm on a Monday night. When the whole time we were there 6 tables had been empty. 20 mins after being seated waitress comes over to take our drinks order - no drinks list on the table. No water was provided on the table. - Ordered a Lamb Rump (medium well) but it was plated to me as medium rare.

Posted by , from Island Bay on 3 Jan 2018

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4 out of 5

Great hotel, close to Polynesian spa.

Pros: Everything
Cons: Bathroom needs a paint and shower needs an update.
Location: Polynesian spa
Great place to stay and good facilities. Close to Polynesian spa. Staff are friendly and helpful. Onsite swimming pool is awesome.

Posted by , from NZ on 13 Dec 2017

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2 out of 5
Pros: Location was convenient and huge lobby.
Cons: Cleanliness and need to upgrade room's facilities and decor.
Location: Great location, near to shops and centre of Rotorua.
The outdoor spa was really filthy. I booked because of the outdoor spa, but couldn't make myself use it.

Posted by on 6 Dec 2017

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About the Millennium Hotel Rotorua

Location 1270 Hinemaru Street, Rotorua, 3010

Property Features

Millennium Hotel Rotorua offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. A kid's pool, a fitness centre, and spa services are also featured at the luxury Millennium Hotel Rotorua. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 227 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 7 conference rooms
  • Bar or lounge
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Free self parking , Free valet parking , Parking (limited spaces)


  • Airport: Rotorua (ROT-Rotorua Regional) (8.5 km / 5.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Millennium Hotel Rotorua offers 227 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Rotorua's hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 10:30 AM.

Restaurant Nikau – This restaurant specialises in local and international cuisine and only serves dinner.Reservations are required. Open daily.

Brassiere Poolside – This poolside brasserie specialises in local cuisine and serves breakfast and lunch. Open daily.

Bar Zazu – This bar specialises in local and international cuisine and serves lunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Mountain biking nearby
  • Hot springs nearby
  • Skydiving nearby
  • Kayaking nearby

Spa Services

Millennium Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. Children under 14 years old are not allowed in the spa without adult supervision.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is 18


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Union Pay


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD28 for adults and NZD14 for children (approximately)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®