4.4 out of 5

"clean room a bit small but nice had a lake view and balcony " More

By a verified traveller on Mon 28 May 2018

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Hotel Description

A luxury stay in the heart of Rotorua awaits you at Millennium Hotel Rotorua. Within steps you'll find Rotorua Arts Village and Tamaki Maori Village. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

LCD TVs with satellite channels are featured in all 227 rooms, and you can enjoy free WiFi, free wired Internet, and safes. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Additionally, hairdryers, phones, and irons/ironing boards are available.

A day of pampering at Millennium Spa can include deep-tissue massages, hot stone massages, and body wraps along with aromatherapy and mani/pedis. The restaurant, Restaurant Nikau, serves local and international cuisine and is open for dinner. Bar Zazu is the hotel's own bar, serving drinks along with lunch and light fare. Enjoy the fitness centre, sauna, and kids' swimming pool. A conference centre, meeting rooms, and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free valet parking.

Sights within a 10-minute walk of this 4.5-star Rotorua hotel include Polynesian Spa and Blue Baths.

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$110 per night

Superior Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Club Double

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Lakeview Twin or Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double - Something for Everyone

Bed Count 1 King Bed Maximum Occupancy 2 Max

Millennium Hotel Rotorua ratings based on 994 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
1 out of 5
Shabby, tired rooms, very noisy airconditioning. Not what I'd expect for this price range. Our room was not serviced so we had to asked for towels. Sent a message re all this direct to hotel and received no response.

Posted by on 9 Jun 2018

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3 out of 5

Overdue for a refurbish

Pros: Proximity and price.
Cons: Overhaul of the design and refurbish of all rooms and fittings. Better soundproofing. Better trained waiters.
Location: Polynesian spa, cafes, shops.
This hotel was reasonably priced and in a great location - close to the CBD and amenities such as the Polynesian Spa. The desk staff were friendly and welcoming and most of them were extremely polite. The condition of the rooms and the whole feel was a bit dated and shabby. Things were tarnished and rusted. The room was comfortable but we noticed some faults with cleanliness eg a blood stain on the duvet we didn't put there, and dried blood spots high on the wall in the bathroom. There was no bath plug - very annoying. The in-house restaurant service was slow and the person who served us was pretty hopeless. His more senior colleagues took over and made up for it but it was a patchy experience. The place seems generally to cater to large tour parties being loaded on and off busses, and generally only staying one night. It's certainly not the place for a romantic retreat for couples.

Posted by on 6 Jun 2018

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4 out of 5
clean room a bit small but nice had a lake view and balcony

Posted by , from new zealand on 28 May 2018

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2 out of 5
Your hotel is over rated. I have stayed at other hotels and they have better value for money. The hotel looks tired and for what you charge I don"t believe it is worth it

Posted by on 18 May 2018

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4 out of 5

Last minute travel plans

Pros: friendly staff and services
Cons: I wish I could get a booking at the spa, but every time I stay they are booked out
I have stayed at this hotel a couple of times and as usual it is a last minute booking as we fly through town. But this time we all noticed the beds have been upgraded and these have to be the most comfortable beds that I have slept in. No body pressure points, no aches and pains when we woke up. I wish I checked the bed to see who manufactured these beds.

Posted by , from Auckland on 17 May 2018

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5 out of 5
Great experience as usual. This is our go to hotel in Rotorua.

Posted by on 13 May 2018

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3 out of 5
The sky wasn’t working and the room was over rated. I’ve stayed at other Hotels if similar eating as yours and your delux suite where I stayed was not up to the standard.

Posted by on 13 May 2018

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4 out of 5
Great Well located in Rotorua Friendly staff majority very helpful and went out of their way to make your stay enjoyable

Posted by on 8 May 2018

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4 out of 5
Nice and relaxing handy to the shops very enjoyable stay

Posted by on 7 May 2018

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4 out of 5

Shower over bath

Expensive for older hotel. Rooms need upgrading. Filters on shower head give poor pressure & shower over bath.

Posted by on 24 Apr 2018

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About the Millennium Hotel Rotorua

Location 1270 Hinemaru Street, Rotorua, 3010

Property Features

Millennium Hotel Rotorua offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. A kid's pool, a fitness centre, and spa services are also featured at the luxury Millennium Hotel Rotorua. Limited free parking is available on a first-come, first-served basis. This 4.5-star Rotorua hotel is smoke free.

  • 1 building
  • 227 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 7 conference rooms
  • Bar or lounge
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Free self parking , Free valet parking , Parking (limited spaces)


  • Airport: Rotorua (ROT-Rotorua Regional) (8.5 km / 5.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Millennium Hotel Rotorua offers 227 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Rotorua's hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Restaurant Nikau – This restaurant specialises in local and international cuisine and only serves dinner.Reservations are required. Open daily.

Brassiere Poolside – This poolside brasserie specialises in local cuisine and serves breakfast and lunch. Open daily.

Bar Zazu – This bar specialises in local and international cuisine and serves lunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Hot springs nearby
  • Skydiving nearby
  • Kayaking nearby
  • Ziplining nearby

Spa Services

Millennium Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. Children under 14 years old are not allowed in the spa without adult supervision.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is 18


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Union Pay


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD28 for adults and NZD14 for children (approximately)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millennium Hotel Rotorua
  • Millennium Rotorua
  • Rotorua Millennium Hotel

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®