The restaurant, Atrium Restaurant, is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a gym, and laundry facilities. Full breakfast is available daily between 6:30 AM and 10 AM.
Attractions within a 10-minute drive of this 4-star Glenholme hotel include Polynesian Spa and Skyline Rotorua.
7 Apr. 2024 by Abhay
Dear Jess,Thank you for taking the time to share your feedback with us.We apologize for falling short of your expectations during your stay. Your feedback about the aging facilities & poor service is concerning, and we sincerely regret any inconvenience caused. We take your comments seriously and will address these issues to improve our guest experience. Thank you for bringing this to our attention, and we hope to have the chance to make amends in the future.Kind Regards
8 Feb. 2024 by Raj
Kia Ora Steven,Thank you for staying with us and for your kind feedback!Regards
26 Feb. 2024 by Abhay
Dear Grant,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed.
6 Mar. 2024 by Arawa Park Hotel Rotorua
Thank you for your Feedback
30 Jan. 2024 by Raj
Kia Ora Hannah,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with lights not working and the spa bath not functioning properly. Your comments are important to us, and we will address these issues promptly to ensure a more comfortable stay for our guests in the future.If there's anything specific you'd like to share or if there's anything we can do to improve your experience, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Kind Regards
8 Jan. 2024 by Raj
Hi Steve,Thak you for your online review!Kind Regards
8 Jan. 2024 by Raj
Kia Ora Ashly,We're deeply sorry to hear about your experience with our staff. We value your feedback and are taking immediate steps to address this matter internally. Your satisfaction is our priority, and we hope for the chance to restore your trust in our service.Kind Regards
8 Jan. 2024 by Raj
Kia Ora Sonia,Thak you for your review!Kind Regrds
8 Jan. 2024 by Raj
Kia Ora Erica,Thak you for your review!Kind Regards
16 Nov. 2023 by Arawa Park Hotel Rotorua
Hi Jon, thank you so much for your review. We are glad you had a great experience with our staff service and found our hotel to be warm & inviting. We look forward to hosting you again in the future. Kind Regards the team at Arawa Park Hotel Rotorua.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Arawa Park Hotel. Self parking is free. This 4-star Rotorua hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses geothermal energy.
Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®