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4.5 out of 5

"Very modern and clean place to stay. Our kids loved the playground and having farm animals wandering around the paddocks outside. Staff were friendly ... " More

By a verified traveller on Tue 10 Oct 2023

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Hotel Description

At Hideaway of Rotorua you'll be within just a 15-minute stroll of Ogo and Mitai Maori Village. Highlights at this motel include in-room free WiFi, balconies, and plasma TVs.

This pet-friendly motel offers free WiFi in public areas, a library, and a terrace. Added amenities include laundry facilities, a garden, and barbecue grills. There's also the convenience of free self parking.

Near this 4-star Fairy Springs motel, you'll find Skyline Rotorua.

Standard Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$167* Per night/room 28 Apr. - 29 Apr.

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Classic Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Family Room with Spa Bath

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard 1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hideaway of Rotorua ratings based on 40 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hideaway of Rotorua

Everyone (23) Couples (4) Family (9)
3 out of 5

Posted by on 1 Jan. 2024

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5 out of 5
Very modern and clean place to stay. Our kids loved the playground and having farm animals wandering around the paddocks outside. Staff were friendly as too

Posted by on 10 Oct. 2023

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Comment from Hotel Management

7 Nov. 2023 by A.J Singh

Thank you for choosing our Motel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the playground,farm animals. Our Motel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our Motel in the future.

4 out of 5
I really enjoyed my stay. The staff were friendly and helpful. The property was well maintained and even had some livestock. Awesome play area for kids. Would have liked to stay longer.

Posted by on 5 Oct. 2023

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Comment from Hotel Management

7 Nov. 2023 by A.J Singh

Thank you so much for taking the time to share your experience with us. we are very glad to hear that you found our staff to be friendly. we take pried in delivering great service,and we glad that we where able to meet your expectations.Thank you again for your kind words and we look forward to welcome to back soon.Best regard Motel Manager A.J Singh

5 out of 5
very suitable for family

Posted by on 7 Mar. 2023

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Comment from Hotel Management

14 Nov. 2023 by A J Singh

Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!

5 out of 5
The room very clean and tidy and had everything we needed. It had an awesome playground and the farm animals were a bonus. The wifi was awesome too. The single bed was super comfortable, just a little short for our tall girl.

Posted by on 30 Jan. 2023

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5 out of 5
Liked the rooms and how big they were - heaps of room. Tidy and very modern looking and the bed was real comfy. would recommend. and the Alpcas were cute

Posted by on 21 Nov. 2022

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2 out of 5
The more you looked at the place over the 2 day stay we had the more you could see how unclean the room was mold on the windows and curtains, multiple cob webs, hand prints all over the wall, dirty walls and doors, bed sheets were horrible to sleep in, the bed felt damp. staff were not friendly at all and the drive way badly needs the deep pot holes filled will not recommend or stay again

Posted by on 13 Nov. 2022

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4 out of 5
We loved that it was a great family friendly spot. The playground is old but convenient and the animals are delightful. The room was comfortable and it was a good base while exploring Rotorua. Far enough away that there is no smell. Only downfall was it looked like the cleaners might have missed the bath tub. But well worth the stay and value for money.

Posted by on 7 Nov. 2022

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4 out of 5
Nice quiet location, good rooms.

Posted by on 6 Nov. 2022

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4 out of 5
Everything inside the unit was very new and tidy apart from the pullout sofa beed which was extremely uncomfortable. Receptionist was very friendly and helpful.

Posted by on 3 Apr. 2022

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About the Hideaway of Rotorua

Location 436 Ngongotaha Road, Rotorua, 3015

Property Features

As a guest of Hideaway of Rotorua, you'll find a library, a terrace, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Hideaway of Rotorua also features barbecue grills, a garden, and a picnic area. Self parking is free. This 4-star Rotorua motel is smoke free.

  • 14 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

Hideaway of Rotorua offers 14 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. 32-inch plasma televisions come with digital channels. Housekeeping is provided daily.

  • Private balcony
  • In-room dining
  • Plasma television
  • Digital channels
  • Refrigerator
  • Microwave
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 8:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

The front desk at this property is open daily from 8:30 AM - 8:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • Pets: NZD 30 per accommodation, per stay
  • Maximum 1 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 8:30 PM
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 436 Rotorua Hideaway
  • 436 Rotorua Hideaway Lodge
  • Rotorua Hideaway
  • Rotorua Hideaway Lodge
  • Hideaway of Rotorua Motel
  • Hideaway of Rotorua Rotorua
  • Hideaway of Rotorua Motel Rotorua

National Rating

This property does not have a QualmarkĀ® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.