4.6 out of 5

"We arrived late to this place and we receive a call from the FO. They are friendly and help us to check in right away. The room is clean, totally wort ... " More

By a verified traveller on Sun 12 Nov 2017

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Standard Studio, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$74 per night

Family Room, Non Smoking (Twin-Family)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, Non Smoking (Twin-Four Singles)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Bed Count 4 Twin Beds Maximum Occupancy 1 Max

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Bed Count 7 Twin Beds Maximum Occupancy 1 Max

Standard Room, Non Smoking (Single)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Rotorua Citizens Club ratings based on 69 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Cozy experience

We arrived late to this place and we receive a call from the FO. They are friendly and help us to check in right away. The room is clean, totally worth it for the price we pay. Highly recommend

Posted by , from macau on 12 Nov 2017

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Comment from Hotel Management

17 Nov 2017 by citz

thank you we try to make you stay comfortable.

4 out of 5

It was convenient to all facilities

Pros: The bar and restaurant
Cons: Nil
Location: Heaps to do nearby.
We had an awesome experience. Staff were wonderful and very friendly.

Posted by on 24 Aug 2017

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Comment from Hotel Management

27 Aug 2017 by staffy

we are here to give customers an at home feel with a little bit of fussing over them

4 out of 5

Great location

Pros: Location.
A simple and unpretentious hotel. Was upgraded to a larger room as it was available, which was very much appreciated. A charming experience — karaoke night in the bar below one night, karaoke night at a bar down the road the other night — that may not be to all tastes. I would have no hesitation to staying there next time I'm in Rotorua.

Posted by , from Whangarei on 11 May 2017

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4 out of 5

Clean and quiet

Pros: Good value for your money
Cons: Replace stained face cloths and bedding. A little off putting especially because the room was very clean.
Location: Lots of shops and food in walking distance. Central to everything.
Stayed one night. Was very quiet and the beds were comfy. Room was clean but a few stains on towels and covers. Room was a bit hot but there was a window and fan provided. Nice shower and good size Bathroom.

Posted by , from Edmonton, canada on 20 Apr 2017

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4 out of 5

Nice hotel close to inner city

Pros: as above
Cons: It was very warm while we were in Rotorua but we were not able to leave the windows open because the latches were broken
Location: Handy to main shopping/retail area.Numerous restaurants nearby.And on Thursday evening there is an excellent local market(produce/food) in closed st
Clean,tidy,roomy accommodation with great breakfast deal.Excellent location close to inner city.Pleasant,friendly,helpful staff.

Posted by , from Taranaki on 5 Apr 2017

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5 out of 5

Cozy local hotel

I had a lovely stay here, room was very affordable and the location is great, few min walk to the main eating area "Eat Street", the lake front and shops. The staff were very friendly and helpful. I also enjoyed joining in with the locals at Kareoke in the pub down stairs. Would definitely stay again the next time I'm in Rotorua :)

Posted by on 21 Feb 2017

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5 out of 5

Great hotel for night away

Was amazing would definitely stay there again great staff, friendly people great flow was told alot about the place and given easy directions to room

Posted by , from Rotorua on 15 Feb 2017

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4 out of 5

In the city close to Lake, ideally locoted

Pros: Location
Cons: No
Location: Lake for leisure, Eat street for dining
Absolutely what we expected, the description & photos etc were true and the cost was very good.

Posted by , from wellington on 9 Jan 2017

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1 out of 5

Horrible, don't stay here

The room we were given was almost without a window, terribly hot and stuffy. No way to cool down as the small window opened onto the roof adjacent to the cooking exhaust ducts. Spend more and stay somewhere else!

Posted by , from Sydney on 6 Jan 2017

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4 out of 5
Excellent value for money. Room was clean and staff were nice!

Posted by on 1 Jan 2017

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About the Rotorua Citizens Club

Location 1146 Rangiuru Street, Rotorua, 3010

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking