4.8 out of 5

"We always stay at the Silver fern when visiting Rotorua. Awesome owners, awesome staff and rooms of very good quality and reasonable rates. I'm par ... " More

By a verified traveller on Wed 11 Apr 2018

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Hotel Description

At Silver Fern Accommodation & Spa you'll be within just a 15-minute stroll of Racing Rotorua and Rotorua Golf Club. Highlights at this motel include a full-service spa, and in-room kitchenettes and private spa tubs.

You can enjoy flat-screen TVs with satellite channels, and all 25 rooms feature free WiFi, iPod docks, and DVD players. Kitchenettes come with fridges and microwaves, making in-room dining convenient. Nice touches to enhance your stay include free toiletries and pillow menus. Coffee/tea makers, free newspapers, and ceiling fans are also available.

A day of pampering at Silver Fern Spa Studio can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. Additionally, you'll find free WiFi in public areas, a spa tub, and free use of bicycles. Cooked-to-order breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Fenton Street motel include Whakarewarewa: The Living Maori Village and Te Puia New Zealand Maori Arts and Crafts Institute.

Silver Fern Accommodation & Spa ratings based on 226 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
We always stay at the Silver fern when visiting Rotorua. Awesome owners, awesome staff and rooms of very good quality and reasonable rates. I'm particularly fussy as am allergic too the smallest amount of mold which is why we choose always too stay here as no mold anywhere. Cheers, Maggie

Posted by , from New Plymouth on 11 Apr 2018

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Comment from Hotel Management

18 Apr 2018 by Manager

Thank you for posting your review. We will gladly pass on your positive comments to our team.

5 out of 5

Very convenient

Great accommodation for family of four, very friendly and helpful staff, clean and handy location. Good and affordable Spa.

Posted by , from Sydney on 16 Jan 2018

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Comment from Hotel Management

23 Jan 2018 by Manager

Thank you for the review

5 out of 5

Nice place to stay

Pros: Host are excellent and an 11 o'clock checkout is a plus you are not rushed.
Cons: Beds a little hard maybe topper pads.
Location: Located along the main drag with most of the motels and Rotorua has so much to offer and some of the activites pick up. Great place for anyone.
We love staying here this was our second time and wont be our last. Lovely hosts and the rooms have all one would need to have an enjoyable stay. Private spa which is a must when in Rotorua.

Posted by , from New Zealand on 26 Dec 2017

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Comment from Hotel Management

2 Jan 2018 by Manager

Thank you for taking the time to post such as positive review. We are pleased to hear you will once again enjoy the Silver Fern experience

4 out of 5

Lovely hotel in great location

Rooms were clean, well appointed and quite spacious. Friendly and helpful staff. Would recommend!

Posted by , from Brisbane on 6 Dec 2017

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Comment from Hotel Management

12 Dec 2017 by Manager

Thank you for your positive review

5 out of 5

Great staff, very helpful, & really relaxing stay

Pros: Your own private Spa in your room, but everything was just right, the room had everything I needed to relax and Enjoy my time there.
Cons: Cant think of Anything
Location: Close to town, as for Activities to many to list, Skyline,luge,Biking,Eating,Shopping Etc
We all had the best night sleeps, Relaxing in the your own Spa with the bubbles on and a cold beer was just so dam Relaxing for me,The staff was helpful and we were close to town, Rotorua had so much to do and we could not do it all!, so we will be back!!!

Posted by , from Auckland on 1 Dec 2017

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Comment from Hotel Management

7 Dec 2017 by Manager

Thank you for taking the time to post such a great review, we look forward to your next visit

5 out of 5
Staff amazing and very helpful, great cycle in to town. Great stay

Posted by on 27 Nov 2017

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Comment from Hotel Management

1 Dec 2017 by Manager

Thank you for your very generous comments

3 out of 5

Hotel rooms are small.

Hotel is nice, has all the amenities you need. Staff friendly and went out of their way to help us with attraction discount vouchers. But, I booked a two bedroom family room and it was really just a one bedroom (with twin beds) with a second bed instead of a lounge in the main living area. Not ideal for a family with plenty of luggage! The room with two single beds also had direct access to the courtyard that contains a spa, which could be problematic if your kids went out without supervision. Windows from bathroom to courtyard are clear with no blinds, so fine for us given our kids are small but maybe not great for people with older kids or sharing with friends.

Posted by , from Canberra, Australia on 31 Oct 2017

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Comment from Hotel Management

30 Nov 2017 by Manager

Thank you for taking the time to post arrive. We are sorry to hear you believe you had the wrong room and we will give some serious thought to you comments about the suite

5 out of 5

A great place to stay

The room and facilities of the hotel were fantastic. Our hosts were friendly and extremely accommodating. Overall we were very happy and would not hesitate to stay at Silver Fern again next time we're in town.

Posted by on 9 Oct 2017

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Comment from Hotel Management

29 Nov 2017 by Manager

It is always refreshing to hear that you will come back to visit us again, thank you and we look forward to your return

4 out of 5

Clean and comfortable with friendly staff.

Clean and comfortable with friendly staff. Cant fault on anything. Enjoyed my stay.

Posted by , from Auckland on 20 Aug 2017

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Comment from Hotel Management

27 Aug 2017 by Stay

Thank you for taking the time to review your stay. We are delighted you found the motel to your liking and hope to welcome you back in the future

5 out of 5
Great place to stay. Spa was amazing close to every where we wanted to go while in Rotorua. Staff were friendly and helpful.

Posted by on 16 Jul 2017

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Comment from Hotel Management

23 Jul 2017 by Manager

Thank you for taking the time to post a review. We are happy to hear you enjoyed your stay.

About the Silver Fern Accommodation & Spa

Location 326 Fenton Street, Rotorua, 3010

Property Features

Silver Fern Accommodation & Spa offers its guests a full-service spa, a spa tub, and complimentary bicycles. A computer station is on site and WiFi is free in public spaces. Spa services, tour or ticket assistance, and a BBQ are also featured at Silver Fern Accommodation & Spa. Self parking is free.

  • 25 guestrooms or units
  • 2 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9.2 km / 5.7 mi)
  • Parking: Free self parking

Room Amenities

Silver Fern Accommodation & Spa offers 25 forms of accommodation with private hot tubs and iPod docking stations. A pillow menu is available. Flat-screen televisions come with premium satellite channels and DVD players. Accommodation at this 4-star motel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and a hairdryer. Rotorua's motel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private hot tub
  • In-room kitchenette
  • iPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the motel include a spa tub and complimentary bicycles. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Rafting nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Mountain biking nearby
  • Golf lessons available nearby
  • Ziplining nearby

Spa Services

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body wraps and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Spa tub in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:30 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD9 and NZD20 for adults, and NZD9 and NZD20 for children (approximately)
  • Rollaway bed fee: NZD20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silver Fern Accommodation Apartment Rotorua
  • Silver Fern Accommodation
  • Silver Fern Rotorua Hotel
  • Silver Fern Accommodation Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.