4.6 out of 5

"Very nice set up ! Spa bath in the bed room, very romantic. Come on fella's treat that lady in your life 😉 " More

By a verified traveller on Sun 22 Jul 2018

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Executive Studio (Spa in main bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$171 per night

One bedroom spa suite for four

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe studio spa suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

One bedroom spa suite for three

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Spa Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Luxury One Bedroom Spa Suite for two

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Tuscany Villas Rotorua - Heritage Collection ratings based on 183 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tuscany Villas Rotorua - Heritage Collection

Everyone (77) Couples (81) Family (25)
5 out of 5
Good friendly staff. Comfortable rooms. Close to amenities

Posted by on 28 Jan. 2019

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Comment from Hotel Management

4 Feb. 2019 by Judith

Thank you so much for the kind review

5 out of 5

Posted by on 30 Sep. 2018

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5 out of 5
Clean, tidy, comfortable, value for money complimented with very helpful friendly staff

Posted by on 27 Sep. 2018

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2 out of 5
You can here your neighbours use the spa, or have a domestic at 2.15am in the morning. No Air-conditioning in the room, if you are close to a stairway you get all the noise from guests arriving late.

Posted by on 9 Sep. 2018

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5 out of 5
Very nice set up ! Spa bath in the bed room, very romantic. Come on fella's treat that lady in your life 😉

Posted by on 22 Jul. 2018

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Comment from Hotel Management

4 Aug. 2018 by Judith

Thank you so much for the review-and women can treat their men too! Just a little hint for the next booking!!:-)

2 out of 5
Unfortunately we experienced a number of issues, so much so, that for the first time I am actually leaving a review. We booked a two bedroom with two King beds, the room we were given had two singles, so were given a different room, however, this room had the exact same set up. Instead of moving a second time we just moved the beds together. The rooms need some updates etc, bathroom doors showing major wear, stains on netting’s, no phone at all in room. As we left the room for dinner the door wouldn’t close/lock, their maintenance were onto it straightaway, we stayed until we knew we could leave our stuff there. That night the heater we used was having problems, making some major noises. Went to open the couch bed and it had no duvet, wasn’t made. Found a couple of sheets to use, had to use my own personal phone to call reception to get a duvet, they brought it over promptly, but I found that it was a single under sheet padding, not a duvet. I used it still as I pretty much was sick of complaining...I went and used the top bedspread of our king to make it work. I got up late at night to turn the heater off in the lounge where my six yr old school n slept...and found that the plug itself was extremely hot...the plug above it had some plastic stuck in it and presume it was faulty. A real fire hazard. Mentioned it to reception when we left and they said they would get an electrician onto it. Was really not happy with the stay especially when I paid $270 for the two bedroom.

Posted by , from wellington on 14 Jul. 2018

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4 out of 5
Rooms are large...Hot tub excellent though lacking in hot water during peak usage. Little lousy with soap replenishments..Overall, a comforting stay.

Posted by on 10 Jun. 2018

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5 out of 5
We enjoyed the lovely spa and the comfort of the room. The bed was nice and warm and comfortable. This stop over was a little exspensive but as it was a last minute booking we found it to be an excellent choice and would most likely book again. Many thanks

Posted by on 28 May 2018

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3 out of 5
We paid a good price for the room, but I think because of this, we were given a very bad room, next to the staff laundry and there was a lot of noise from Saturday PM right through to before 7am on Sunday morning. Overall - would stay again but would not accept staying in Room 1.

Posted by on 28 May 2018

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5 out of 5

Quiet and Well appointed rooms

Pros: Quiet, fast internet and comfortable
Cons: Perhaps a better shower head.
This is a very good hotel in a very handy location. The internet is fast and the rooms comfortable and in pristine condition.

Posted by on 27 May 2018

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About the Tuscany Villas Rotorua - Heritage Collection

Location 280 Fenton St, Rotorua, 3010

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking