4.6 out of 5

"Very nice set up ! Spa bath in the bed room, very romantic. Come on fella's treat that lady in your life 😉 " More

By a verified traveller on Sun 22 Jul 2018

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Hotel Description

Tuscany Villas Rotorua - Heritage Collection puts you in the heart of Rotorua, within a 20-minute stroll of popular places like Tamaki Maori Village and Polynesian Spa. Highlights at this hotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

You can enjoy LCD TVs with satellite channels, and all 28 rooms feature DVD players, ceiling fans and hairdryers. Kitchenettes come with fridges and microwaves, making in-room dining convenient. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Additionally, phones, irons/ironing boards and desks are available.

This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a terrace. Added amenities include laundry facilities, a garden and dry cleaning/laundry services. Cooked-to-order breakfast is available daily. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this 4-star Fenton Street hotel include Skyline Rotorua and Lake Rotoiti.

Executive Studio (Spa in main bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$117* Per night/room 27 Aug. - 28 Aug.

One bedroom spa suite for four

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe studio spa suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

One bedroom spa suite for three

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury One Bedroom Spa Suite for two

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Spa Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Tuscany Villas Rotorua - Heritage Collection ratings based on 192 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tuscany Villas Rotorua - Heritage Collection

Everyone (79) Couples (85) Family (25)
5 out of 5

Posted by on 1 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by MO

Thank you

5 out of 5
Fabulous check in experience good sized room. The property is a wee bit tired but is well maintained and as clean as you can get given fixtures etc have 15+ years of use. Well worth considering.

Posted by on 21 Jun. 2019

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Comment from Hotel Management

23 Jun. 2019 by JC

Thank you for your feedback and certainly taken on board

5 out of 5
The heater was slow to heat up the room. There was a, a joining room. The door needs to hv a lock of some kind as who ever was next door was turning the handle!

Posted by on 8 Jun. 2019

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Comment from Hotel Management

23 Jun. 2019 by JC

Thank you for your feedback, I will look into the adjoining rooms today

4 out of 5
Car parks could be numbered with unit numbers because having no numbers, it’s first arrives wins. We had to park adjoining motel car park.

Posted by on 1 Jun. 2019

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Comment from Hotel Management

5 Jun. 2019 by mo

We have non designated car parks, as they are too hard to police. But thank you for your review.

5 out of 5
Nice and clean - lovely big spa bathin the room, close to amenities and SCION

Posted by on 11 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by jc

Thank you for your review

5 out of 5

Posted by on 8 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by JC

Thanks so much

4 out of 5
Being on Fenton Street made it easy to find. Also staff were very helpful

Posted by on 23 Mar. 2019

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Comment from Hotel Management

26 Apr. 2019 by JC

Thank you so much for the kind review

3 out of 5
Tuscany is a beautiful rustic place. I enjoyed the spa pool in the room. However, during our stay in Rotorua it was summer time and temperatures reached around 30 degrees. The rooms felt a lot more heated than the weather outside. the fans in the room were weak. I had trouble sleeping because of it. Aircon is recommended as this will make the experience a lot more enjoyable. Staying at Tuscany would be a lot comfortable during the more colder seasons.

Posted by , from Auckland on 21 Feb. 2019

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Comment from Hotel Management

14 Mar. 2019 by Judith

Aircon would be great, however it isnt in the plans for 2019 at this stage

2 out of 5
Toaster tripped the switchboard and power went off when no other appliances were being used. On a hot day the room was very hot. The though ceiling fan was not helping to cool the room down. For the price we paid I expected air conditioning. When we booked out there was no one in reception to take the key and talk about the toaster problem. We left the toaster with the key on the counter. The spa pool in the bathroom was very good.

Posted by , from Hawke’s Bay, nz on 18 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Judith

Thank you for your feedback-we do not advertise air conditioning.

5 out of 5
Good friendly staff. Comfortable rooms. Close to amenities

Posted by on 28 Jan. 2019

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Comment from Hotel Management

4 Feb. 2019 by Judith

Thank you so much for the kind review

About the Tuscany Villas Rotorua - Heritage Collection

Location 280 Fenton St, Rotorua, 3010

Renovations + Closures

The following facilities will be closed during June, July and August:

  • Swimming pool

Property Features

Tuscany Villas Rotorua - Heritage Collection offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. The business-friendly Tuscany Villas Rotorua - Heritage Collection also features a terrace, a garden, and laundry facilities. Self parking is free. This 4-star Rotorua hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 2 levels
  • Built in 2005
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Tuscany Villas Rotorua - Heritage Collection offers 28 forms of accommodation with DVD players and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges and microwaves. This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • LCD television
  • Satellite channels
  • DVD player
  • Fridge
  • Microwave
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 8:30 PM.

The front desk at this property is open daily from 8 AM - 8:30 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15 and NZD 20 per person (approximately)
  • Late check-in fee: NZD 50 for check-in after 9 PM
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 25.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tuscany Villas Heritage Boutique
  • Tuscany Villas Heritage Boutique Hotel
  • Tuscany Villas Heritage Boutique Hotel Rotorua Collection
  • Tuscany Villas Rotorua Heritage Collection Hotel
  • Tuscany Villas Rotorua Heritage Boutique Collection Hotel
  • Tuscany Villas Heritage Boutique Collection Hotel
  • Tuscany Villas Heritage Boutique Collection
  • Tuscany Villas Heritage Collection Hotel
  • Tuscany Villas Heritage Collection
  • Tuscany Villas Rotorua Heritage Collection Hotel
  • Tuscany Villas Heritage Collection Hotel
  • Tuscany Villas Rotorua Heritage Collection
  • Tuscany Villas Heritage Collection
  • Hotel Tuscany Villas Rotorua - Heritage Collection Rotorua
  • Rotorua Tuscany Villas Rotorua - Heritage Collection Hotel
  • Hotel Tuscany Villas Rotorua - Heritage Collection
  • Tuscany Villas Rotorua - Heritage Collection Rotorua
  • Tuscany Villas Rotorua Heritage Boutique Collection
  • Tuscany Heritage Collection

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.