"Heaps of space. Had everything that we needed. Hot pools were available all night which was nice " More

By a verified traveller on Sat 17 Feb 2018

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Hotel Description

At Utuhina Hot Springs Lodge you'll be within just a 10-minute stroll of Rotorua Hospital and Kuirau Park. Highlights at this property include an outdoor swimming pool, free self parking, and a spa tub.

All 14 apartments feature free WiFi, TVs, and coffee/tea makers. Refrigerators and microwaves make in-room dining convenient.

This smoke-free property offers free WiFi in public areas, barbecue grills, and tour/ticket assistance. Added amenities include a sauna and laundry facilities.

Sights within a 15-minute walk of this Ohinemutu property include Tama-te-Kapua Meeting House and St. Faith's Anglican Church.

Economy Studio, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$44 per night

Standard Studio, Non Smoking, Kitchenette (Hunter Studio)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Studio, Non Smoking, Kitchenette (River view studio)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Studio, Non Smoking (unit 2)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms, Non Smoking, Kitchen (2+ bed room family home)

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Standard Suite, Multiple Bedrooms, Non Smoking, Shared Bathroom (Lodge (2 stories house))

Bed Count 11 Twin Beds Maximum Occupancy 14 Max

Utuhina Hot Springs Lodge ratings based on 294 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0
3 out of 5
Heaps of space. Had everything that we needed. Hot pools were available all night which was nice

Posted by on 17 Feb 2018

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1 out of 5

Not good

Was extremely run down and not clean. You can see some effort was made to refresh the room (new curtains, painted) however there was water all over the floor of the kitchen area, the kettle had not been cleaned and had some kind of old fruit in it (?), and the bathroom and toilet doors would not close. Also there were lights in our room that just needed a light bulb put in. The old carpet was very smelly and there was not air circulation; once you close up at night there was no fan or security screens to let air through. When we approached the receptionist and stated a couple of the above issues in a nice way, she said she ‘didn’t need to hear anything more’ and would refund one nights accommodation. We booked in for two and left the motel at 8pm at night to find another hotel to stay it. It was disgusting and there’s no way we could sleep there...

Posted by on 16 Feb 2018

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3 out of 5

Economic Bed for the night

Pros: price, friendliness
Cons: fill in the pot holes, and whole place needs to be refreshed as looking tired
This lodge is old and in need of some work done on it, but I knew that when I booked. The staff were very pleasant and helpful, it's location is very central to the centre of Rotorua and shops, takeaways etc in walking distance. Thermal pools are always a plus. Yes shower dripped - so just closed the bathroom door to sleep. Bed was comfortable, linen crisp & clean. We really only needed a bed for the night so this accommodation was absolutely fine. I probably wouldn't stay for a number of days, but also was good for the budget. Would be nice if they could fill in the pot holes though.

Posted by , from Coromandel Peninsula on 11 Feb 2018

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3 out of 5

Value for money.

Pros: Very fresh laundered bed linen.
Location: Close to the lake front, bars and restaurants.
A little tired decor wise but clean. Good shower.

Posted by , from Napier, NZ on 28 Jan 2018

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3 out of 5

Great Last Minute Deal

Pros: The ability to use the hot pool after a day sightseeing
Last minute deals with great discount. Older type accommodation that was tidy and adequate for our needs. Hot pools were a great bonus. difficult to get to as only accessible from the left side of road and easy to drive pass entrance because of it location. Corner store across the road and everything else is within short driving distance.

Posted by on 28 Jan 2018

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4 out of 5

Plenty of room

For the price, had plenty of space and beds. The age is starting to show but overall we were happy.

Posted by , from Melbourne on 24 Jan 2018

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2 out of 5

Old and very Tired

Pros: Like I said Our bed was very comfy and close to things and on main rd.
Cons: As said above. This place could do with an over haul!!!
I booked a cottage for three adults for an over night stay. Well I'll start on a positive our queen bed was very comfy close to fish and chip shop that has the best Chinese take out with a diary net to it. The whole lodge need a huge do over!!! or just rip it down and start again. As we walked into our room was like it hadn't been aired in a very long time was damp ole smell. Kitchen had ants in it. The bottom of the shower was VERY slippery to get into. Towels were old and look like they needed to be thrown away doors didn't close properly. A vacuum would go a long way and the floor that looks new is looking like water damage underneath it. Honestly I wouldn't ever go back here. Even though it was cheap, I have stayed in way better places for the same amount of $. You really need to shape this place up!!!

Posted by on 22 Jan 2018

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2 out of 5
Nice hot pool but no house keeping, cannot find a single clothes hanger and no towels to wipe down the tables. There are countless insects including ants. The shower also won’t stop dripping so it is extremely hard to fall asleep.

Posted by on 20 Jan 2018

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2 out of 5

Cheap and clean sheets

Very very run down. Furniture old. Outside has broken rubbish that should be taken away. Lots of maintenance needed

Posted by , from Sydney Australia on 15 Jan 2018

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4 out of 5

Blast to the past

Pros: its character
Location: went to the 7s
it was throw back to the old days nice and simple would come back here again with alot of older friends that just want a place to relax when they want too

Posted by on 14 Jan 2018

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About the Utuhina Hot Springs Lodge

Location 99 Lake Road, Rotorua, 3010

Property Features

Utuhina Hot Springs Lodge offers its guests an outdoor pool, a spa tub, and a sauna. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and on-site laundry facilities are also featured at Utuhina Hot Springs Lodge. Free self parking is available. This Rotorua apartment is smoke free.

  • 14 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Rotorua (ROT-Rotorua Regional) (11.8 km / 7.4 mi)
  • Parking: Free self parking

Room Amenities

Utuhina Hot Springs Lodge offers 14 forms of accommodation with coffee/tea makers. Refrigerators and microwaves are provided. Rotorua's apartment provides complimentary wireless Internet access. Cable televisions are provided.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 2 PM until 8 PM
If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • Utuhina Hot Springs Lodge Rotorua
  • Utuhina Hot Springs Lodge
  • Utuhina Hot Springs Rotorua
  • Utuhina Hot Springs
  • Utuhina Hot Springs Hotel Rotorua

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.