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4.5 out of 5

"The resort is pretty luxurious by Samoa standards. We were in the Matai fale - the Chief’s villa - which was just beautiful. It was right at the edge ... " More

By a verified traveller on Sat 06 Jan 2024

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Hotel Description

A family-friendly stay in Matatufu awaits you at Saletoga Sands Resorts. You'll be 4.4 km (2.7 mi) from To-Sua Ocean Trench and 5.5 km (3.4 mi) from Sopoaga Water Falls. Highlights at this beachfront resort include a full-service spa, a private beach, and a restaurant.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and mani/pedis. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, free kids' club, gym, and waterslide. Other amenities include WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute drive of this 4-star Matatufu resort include Togitogiga Waterfall and Piula Cave Pool.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$156* Per night/room 6 Apr. - 7 Apr.

Exclusive Villa (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Beachfront Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Matai Villa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Family Villa

Bed Count 1 King Bed Maximum Occupancy 5 Max

Lagoon View Family Bungalow

Bed Count 1 King Bed Maximum Occupancy 5 Max

Saletoga Sands Resorts ratings based on 55 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Saletoga Sands Resorts

Everyone (34) Couples (11) Family (9)
4 out of 5
The resort is pretty luxurious by Samoa standards. We were in the Matai fale - the Chief’s villa - which was just beautiful. It was right at the edge of the resort and very private. It was a spacious villa, very well appointed, with both indoor & outdoor bathroom spaces and a huge deck with our own outdoor dining set, as well as two sun loungers on our semi-private beach. There was a kettle and fridge and tv and and iron & ironing board. The beach and water were lovely - it is very calm and safe to swim, snorkel and kayak. Food options are not extensive but the food was pretty ok. The buffet breakfast was basic apart from the lovely fresh baked goods, but there were a la carte items too. My partner was injured and could not walk so spent most of his time in our room, reliant on room service. The room phone didnt work and I had to walk up to order each time. I was told my only other option was to get a local SIM card and call from my mobile phone. The staff were efficient enough but not hugely friendly or approachable. I found some of them quite offhand. We often observed one of the owners speaking harshly to staff. I wonder how they speak to their staff when nobody is around. NYE was a buffet dinner but we could not attend & there was no other food available which had not been explained. I was told it was the restaurant buffet or nothing. The head chef Nitesh kindly agreed to make something for us when he heard about my partner. I don’t think we would visit again.

Posted by on 6 Jan. 2024

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4 out of 5
Well seated garden setting close to the beach

Posted by on 20 Sep. 2023

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5 out of 5
Hard to fault this place. Right from check in it felt very well run and we were immediately treated to a premium service. Large resort with amazing grounds, multiple bars and restaurants, two pools and multiple beach access points. Food was top notch and even had vegetarian and gluten free options. Room was much bigger than we had expected and was very clean and tidy. Cons - pffft nothing of any real consequence. Highly recommend.

Posted by on 5 Sep. 2023

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5 out of 5
We really enjoyed our stay at this resort. The local Samoan staff have a great understanding of expected standards and are very well organised and focused on the enjoyment of their guests. The snorkelling options off the beach right in front of our bungalows were ideal, and it is a great place to entertain young children. While conditions were too windy to use their canoes there was plenty of local activities available to make up for this. The NZ owners introduced themselves at the cultural performance put on over dinner on one of the evenings that we were there.

Posted by on 4 Sep. 2023

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1 out of 5

Posted by on 10 Aug. 2023

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4 out of 5

Posted by on 4 Aug. 2023

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4 out of 5

Posted by on 4 Jul. 2023

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5 out of 5
We had an absolutely amazing stay. Gavin and all of the team are so lovely and friendly. The gardens and views were stunning. Would go back in a heartbeat. Thankyou Saletoga Sands for giving us such great family memories

Posted by on 26 Dec. 2022

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4 out of 5
Excellent well-presented resort. Great vibe with an activities board, and beautiful surroundings. HOWEVER kitchen closed way too early and before the advertised time. As there are virtually no other dining options in the area, it would be nice to have dining open for longer eg 10pm

Posted by on 3 Dec. 2022

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5 out of 5
Loved the waterfront Bungalow with a nice little balcony out front. The management and staff were super friendly and helpful. The grounds were fantastic and well maintained - a tropical paradise. This place has a great feeling and we found it very relaxing. The Fiafia night was great and well organised. Whilst the wine list is reasonable, many items were not available, a small opportunity for improvement.

Posted by on 23 Sep. 2022

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About the Saletoga Sands Resorts

Location Main South Coast Road, Matatufu,

Property Features

Step outside to unwind on the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Saletoga Sands Resorts like a complimentary children's club and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. This beach resort also offers a fitness center, a garden, and a terrace. Free self parking is available. This 4-star Matatufu resort is smoke free.

  • 1 floor
  • 45 guestrooms or units
  • Meeting rooms
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Saletoga Sands Resorts offers 45 air-conditioned accommodations with DVD players and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Matatufu resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • DVD player
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Onsite venue - This restaurant specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Saletoga Sands Resorts offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for WST 120.0 per night.
  • Cribs (infant beds) are available for WST 60.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Saletoga Sands Resorts

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.

Cashless payment methods are available for all transactions.

  • No lifts
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 10 PM
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately WST 30.00 for adults and WST 15.00 for children
  • Fee for in-room wireless internet: WST 300 per week (rates may vary)
  • Fee for wireless internet in public areas: WST 300 per week (rates may vary)
  • Airport shuttle fee: WST 84 per person (one-way)
  • Airport shuttle fee per child: WST 42 (one-way), (from 3 to 11 years old)
  • Crib (infant bed) fee: WST 60.0 per night
  • Rollaway bed fee: WST 120.0 per night
  • Credit card charges are subject to a surcharge of 4.0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Saletoga
  • Saletoga Sands Resorts Resort Matatufu
  • Saletoga Sands Hotel
  • Saletoga Sands Hotel Matatufu
  • Saletoga Sands Matatufu
  • Saletoga Sands Resort Matatufu
  • Saletoga Sands Resort
  • Saletoga Sands Resorts Resort
  • Saletoga Sands Resorts Matatufu
  • Saletoga Sands
  • Saletoga Sands Resorts Resort
  • Saletoga Sands Resorts Matatufu
  • Saletoga Sands Resorts Resort Matatufu

You should know

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.