2/10 Terrible
Michael
4 Oct 2023
Disliked: Cleanliness, property conditions & facilities, room comfort
So bad, we forfeit our expense and left
Folks, this place is an absolute dump. I usually do not provide reviews (good or bad), but in this case, I had to. Businesses being run in the hospitality industry cannot get away with providing horrid, sub-standard accommodations and not have consequences.
I booked this hotel on Hotels.com and my intention was to stay a single night for a flight layover. I chose what I thought was an average hotel, not trying to overpay for a single night. For the room my wife and I received, the pictures online are incredibly deceiving. From the moment we got out of the elevator, we released we were in trouble. The walls and carpets are stained from what looks like water damage. The room was horrible. The walls were completed stained, the bathroom had rust, and the bed comforter and sheets had multiple stains on them. My wife and I looked at each other and told the front desk we could not stay due to the condition of the room. We went over to 30 Bencooler which was WAY better. I should have paid the extra $50 from the get-go.
To be fair, the front desk personnel was nice and I'm sure this hotel has a few rooms that are okay. That said, why risk it with so many options available? The other reviews mentioning "location" as a pro - I am not sure what they are talking about. The "location" (compared to being further West) isn't good. There are several run-down businesses right outside the hotel. It takes a 10 minute walk to get to something reasonable.
You've been warned.
Michael
Stayed 1 night in Oct 2023