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 Singapore •1 Room
 Singapore • 1 Room
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Quality Hotel Marlow

3.5-star property
201 Balestier Road, Singapore 329926,, Singapore, SIN 0508 053 286
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3.0 out of 5
See all 1 wotif Reviews

"Very small pool and average staff " More

By a verified traveller on Sat 16 Mar 2024

Points Of Interest

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Hotel Description

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel puts you in the center of Singapore, 2.7 km (1.7 mi) from Bugis Street Shopping District and 3.1 km (1.9 mi) from Orchard Road. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free breakfast.

The restaurant, The Great Room, serves international cuisine and is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. There's also the convenience of self parking.

This 4-star Novena hotel is 5 km (3.1 mi) from Gardens by the Bay and 4.9 km (3 mi) from Singapore Botanic Gardens.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$202* Per night/room 2 May - 3 May

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Kitchenette

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

3 out of 5
Very small pool and average staff

Posted by on 16 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Kallista

Dear Dirk, Thank you for sharing your review. We appreciate your feedback and do let us know if you'd like to share more details so we can further improve our service. Please feel free to reach out to myself at kallista.tan@ihg.com and we hope to hear from you soon!Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena

About the Quality Hotel Marlow

Location 201 Balestier Road, Singapore 329926,, Singapore, SIN 329926

Property Features

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4413 square feet (410 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel. For a fee, parking is available. A complete renovation of Holiday Inn Express and Suites Singapore Novena, an IHG Hotel was completed in May 2023. This 4-star Singapore hotel is smoke free.

  • 231 guestrooms or units
  • 13 levels
  • Meeting rooms
  • 4413 sq ft of conference space
  • 410 sq m of conference space
  • Built in 1998
  • Continental breakfast (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel offers 231 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2023.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

The Great Room - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: SGD 8.72 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hotel
  • Quality Hotel Marlow
  • Quality Hotel Marlow Singapore
  • Quality Marlow
  • Quality Marlow Singapore
  • Quality Hotel Singapore
  • Quality Inn Singapore
  • Singapore Quality Inn
  • Quality Hotel Marlow

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.