"Staff were inefficient at their jobs & constant requests needed to be made to reception for basic services. " More
A day of pampering can include hot stone massages, Swedish massages, and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Waterfall, serves Italian cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 3 outdoor tennis courts, gym and kids' club plus access to fitness classes. Meeting rooms, conference space, and a business center are among the business amenities offered. Plus you'll find free WiFi in public areas, a sauna, and a kids' swimming pool. Full breakfast is available daily between 6:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free area shuttle.
Attractions within a 10-minute drive of this Tanglin hotel include Marina Bay Sands Skypark and Marina Bay Sands Casino.
20 Mar. 2020 by tane picken
Dear Guest, Thank you for taking the time to write your review. I'm glad you've enjoyed our signature Asian hospitality during your recent stay with us. We look forward to welcoming you back with us again soon, for yet another wonderful experience! Warm regards, Tane Picken General Manager
Shangri-La Singapore offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and a library are also featured at the family-friendly Shangri-La Singapore. Self parking is free. This Singapore hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Shangri-La Singapore offers 747 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
The Waterfall - Overlooking the garden, this restaurant specializes in Italian cuisine. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code when using the Valley Wing facilities. Pajamas, bathrobes, swimwear, open-toed shoes, and room slippers are not permitted for all guests, and sleeveless shirts are not permitted for men at the Summit Room and Champagne Bar. Casual clothing is permitted only at outdoor dining venues and at the Valley Wing outdoor patio after 11 AM.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
The listed age restriction for the Horizon Club only applies from Monday-Friday. Guests of all ages are allowed in the Horizon Club on Saturday-Sunday. This property enforces a strict business and smart casual dress code in the Horizon Club. Open-toed shoes, swimwear, and athletic clothing are not permitted for all guests, and sleeveless shirts are not permitted for men.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.
The listed child breakfast fee applies to guests age 11 and younger.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.