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Lake Crackenback Resort & Spa

4.5 star property
Luxury aparthotel with full-service spa and golf course

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Lake Crackenback Resort & Spa

Photo gallery for Lake Crackenback Resort & Spa

Lake
Exterior
Deluxe Studio, Mountain View
Deluxe Studio, Mountain View
Individually decorated, individually furnished, iron/ironing board

Overview of Lake Crackenback Resort & Spa

Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Barbecue grillBarbecue grillBarbecue grill
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
1650 Alpine Way, Crackenback, NSW, 2627
  • Popular LocationLake Crackenback1 min walk
  • Popular LocationKosciuszko National Park13 min walk
  • Popular LocationSki Tube Bullocks Flat Terminal Station4 min drive
  • Popular LocationPerisher Ski Tube Station65 min drive

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

Highlights

Individually furnished
Individually decorated
Heating
Kitchenette
Mini-fridge
TV
Private bathroom
Hairdryer
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Chalet, 1 Bedroom

Individually decorated, individually furnished, iron/ironing board

Standard Chalet, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Heating
Kitchenette
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room
Rydges Horizons Snowy Mountains
Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (842)
The price is NZ$206
for 1 night
includes taxes & fees
3 May - 4 May
Rydges Horizons Snowy Mountains

About the area

Crackenback

A luxury stay in Crackenback awaits you at Lake Crackenback Resort & Spa. Within steps you'll find Lake Crackenback and Kosciuszko National Park within a 15-minute stroll. Highlights at this aparthotel include a full-service spa, a golf course and a restaurant. .Each apartment is individually decorated and features a TV with cable channels, along with a coffee/tea maker, a hairdryer and a phone. A microwave and a stovetop make in-room dining convenient. An iron/ironing board and free toiletries are also available. Limited housekeeping is available. .A relaxing visit to Spa & Wellness Centre can include hot stone massages and prenatal massages along with body scrubs, facials and mani/pedis. The restaurant, Cuisine, is open for breakfast and dinner. For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the 3 outdoor tennis courts, indoor swimming pool and gym plus access to ecotours. Additionally, you'll find free WiFi in public areas, a sauna and a conference centre. Each morning free continental breakfast is offered between 7 AM and 10 AM. There's also the convenience of free self parking. .In the area of this 4.5-property class Crackenback aparthotel, you'll find Perisher Ski Resort.
View more Aparthotels in CrackenbackOpens in a new window

What's nearby

  • Lake Crackenback - 1 min walk
  • Perisher Ski Resort - 33 min drive
  • Smiggin Holes Ski Resort - 36 min drive
  • Mt Perisher Triple Chair - 36 min drive
  • Guthega Ski Area - 50 min drive

Getting around

  • Ski Tube Bullocks Flat Terminal Station - 4 min drive
  • Perisher Ski Tube Station - 64 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 143 min drive

Restaurants

  • Brunelli's Cafe - 35 min drive
  • Lil Orbits - 35 min drive
  • The Pub - 35 min drive
  • Mid Perisher Centre - 40 min drive
  • Jax Bar & Chargrill - 35 min drive

About this property

Lake Crackenback Resort & Spa

Luxury aparthotel with full-service spa and golf course
Lake Crackenback Resort & Spa offers its guests a full-service spa, a golf course, and outdoor tennis courts. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. An indoor pool, a fitness centre, and a sauna are also featured at the luxury Lake Crackenback Resort & Spa. Free self parking is available.

  • 40 guestrooms or units
  • Continental breakfast (free)
  • Ski equipment rentals
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Bar or lounge
  • Coffee shop
  • Dining venue
Lake Crackenback Resort & Spa offers 40 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Cable televisions are provided. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a limited basis.
Spa & Wellness Centre has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is open daily.

Languages

English

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Skiing lessons, snow tubing and downhill skiing nearby
  • Ski shuttle nearby
  • Ski equipment hire

Pool/Spa

  • Indoor pool
  • Sauna
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • 4 treatment rooms
  • Couples treatment room(s)
  • Body treatments
  • Prenatal massages
  • Hot stone massages
  • Manicures and pedicures
  • Body scrubs
  • Facials

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Ski shuttle nearby

Family friendly

  • Playground

Restaurants on site

  • Alpine Larder
  • Cuisine

Food and drink

  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Free continental breakfast available daily 7 AM–10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Toilet paper
  • Towels provided
  • Hairdryer
  • Soap
  • Free toiletries
  • Shampoo

Entertainment

  • 30-inch TV with cable service

Outdoor areas

  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 2 meeting rooms
  • Conference centre

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lifts

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Newspapers in reception (surcharge)
  • Fireplace in reception
  • Wedding services

Location highlights

  • On the lake
  • On the river
  • Near the boardwalk
  • In the mountains
  • In a national park

Things to do

  • 18 holes of golf
  • Fitness centre
  • 3 outdoor tennis courts
  • Hiking/biking trails on site
  • Mountain biking on site
  • Kayaking on site
  • Golf course on site
  • Bike hire on site
  • Volleyball on site
  • Yoga classes on site
  • Basketball on site
  • Segway hire/tours on site
  • Archery on site
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snowshoeing nearby
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 40 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.2 per cent for credit card payments
The front desk is open Sunday - Thursday (8:00 AM - 5:00 PM) and Friday - Saturday (8:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Lake Crackenback Resort
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Novotel Thredbo Village
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Crackenback & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel
Lake Crackenback Resort & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel Crackenback

Frequently asked questions

What is the cancellation policy at Lake Crackenback Resort & Spa?

Lake Crackenback Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Lake Crackenback Resort & Spa?

Yep, Lake Crackenback Resort & Spa has a free self car park.

Are there any beaches close to Lake Crackenback Resort & Spa?

The closest beach to Lake Crackenback Resort & Spa is Sandy Beach (17.8 km).

Is there a spa on site at Lake Crackenback Resort & Spa?

Yep, Spa & Wellness Centre is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Lake Crackenback Resort & Spa have a pool?

Lake Crackenback Resort & Spa has an indoor pool.

Does Lake Crackenback Resort & Spa serve breakfast?

You bet, free continental brekkie is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Lake Crackenback Resort & Spa?

No, Lake Crackenback Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Lake Crackenback Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Lake Crackenback Resort & Spa?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Lake Crackenback Resort & Spa?

No, only service animals are allowed.

Is there a golf course on site at Lake Crackenback Resort & Spa?

Yep, Lake Crackenback Resort & Spa has an 18-hole golf course.

Lake Crackenback Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 96 reviews" "
Rating 8 - Good. 26 out of 96 reviews" "
Rating 6 - Okay. 6 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was excellent. Location perfect We have been coming to Crackenback once or twice a year for over 15 years, will there ever be consideration given to loyal repeat customers?
Stayed 4 nights in Apr 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Jan 2023

6/10 Okay

Jonathan

Travelled with partner
For the money that we paid for the accommodations it’s nothing special
Stayed 4 nights in Feb 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful studio apartment. Loved the heated floors and absolutely adored the kangaroos and deer out the back
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing, scenic, fresh, peaceful, quiet,
Stayed 4 nights in Apr 2021

10/10 Excellent

Darlene

Liked: Cleanliness, room comfort
Absolutely beautiful location
Lake Crackenback Resort is amazingly beautiful. I love this place. Each time I’ve stayed the accomodation has been modern, clean, comfortable, and well equipped. All rooms have great views. Nature is at your doorstep. It’s pricey but worth it!
Stayed 2 nights in Apr 2021

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, room comfort
Despite the wet weather, we had a great time at the resort. Lots of walks and animals to see. Breakfast included was ok. No housekeeping during the stay which was odd.
Stayed 3 nights in Mar 2021