"Basic room and quite tired. Windows look like they haven’t been cleaned in a long time. Good breakfast with nice view. " More
The restaurant, Riverside Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. Lounge Bar is the hotel's own bar. A meeting room and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7 AM and 9 AM. There's also the convenience of self parking.
Attractions within a 15-minute drive of this 3-star Staines hotel include Windsor Castle and LEGOLAND® Windsor.
4 Jul. 2019 by Laura C. Reception Team Leader
Dear Guest, Thank you for taking the time to tell us about your stay here with us at the Mercure Thames Lodge Hotel and also thank you for your rating which is highly appreciated. We are pleased to see that you have enjoyed your stay here with us and we hope to welcome you back in the not too distant future. Best Regards,
6 Jun. 2019 by Laura C. Acting Front Office Manager
Dear Guest, Thank you for taking the time to tell us about your stay here with us at the Mercure Thames Lodge Hotel. Your rating is greatly appreciated and please be assured that we will share your comments regarding the room condition to our Head Office Team. I am pleased to read that you have enjoyed the breakfast and indeed the views from our Riverside Restaurant are beautiful. We hope to welcome you back in our hotel within the near future. Best Regards,
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and a meeting room are available. WiFi is free in public spaces. The business-friendly Mercure London Staines-upon-Thames Hotel also features a terrace, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Staines hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access - wireless
Self parking (surcharge) , Parking (limited spaces)
Mercure London Staines-upon-Thames Hotel offers 88 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 7 AM to 9 AM.
Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lounge Bar - Onsite bar.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.