4.5 out of 5

"Modern building a1. Friendly reception & helpful. Definitely recommend to anyone. " More

By a verified traveller on Fri 20 Apr 2018

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Hotel Description

A luxury stay in the heart of Birtinya awaits you at Best Western Plus Lake Kawana Hotel. You'll be 28.1 km (17.5 mi) from Australia Zoo. Highlights at this hotel include in-room free WiFi, free high-speed Internet, and LED TVs.

You can enjoy cable TV, free newspapers, and safes, featured in all 81 rooms. Fridges and room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, hairdryers, irons/ironing boards, and desks are available.

The hotel's own bar/lounge is a nice place to enjoy a drink. Business travelers can take advantage of conference space, meeting rooms, and a business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4.5-star Birtinya hotel include Caloundra Golf Club and Dickey Beach.

Best Western Plus Lake Kawana Hotel ratings based on 180 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
Modern building a1. Friendly reception & helpful. Definitely recommend to anyone.

Posted by , from Sydney on 20 Apr 2018

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4 out of 5
Really convenient, right across the road from Sunshine Coast University Hospital

Posted by on 18 Apr 2018

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4 out of 5

Modern hotel

All you could ask for a pleasant stay but fridge noise and hearing other rooms doors banging a little annoying Shower did not drain well but overall very modern accomodation in a quiet area

Posted by on 14 Apr 2018

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3 out of 5
I got caught booking and did not realise the rate included breakfast. It was possible to pay a much cheaper rate and get a cheaper breakfast just down the road from the hotel. So be careful when making the booking.

Posted by on 14 Apr 2018

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5 out of 5
They upgraded us and took good care of my wife while I had a heart procedure at the u/versity hospital.

Posted by , from East Deep Creek 4570 on 10 Apr 2018

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4 out of 5

Nice clean and comfortable with ample parking

Pros: Clean and comfortable
Cons: customer service
Location: The nearby parks have childrens play area and BBQ area as well which was great
We were 5 families checked in for Easter weekend. The check-in was great and the female staff member very helpful. It was booked and paid through Wotif and we paid a premium price. One family had 2 children, a baby and child aged 13 which was specified on the booking. Upon check-out this family was being charged an extra $30 for the linen supplied. we were not happy as this was not mentioned by Wotif, neither informed during check-in process. The Hotel staff were blaming Wotif as the third party responsible. Also they tried to charge our room for extra linen as well, as the cleaners had reported they saw some extra guests in our room but they were just family members meeting in our room for a chat. Despite our disagreement staff member Shani made us pay for the extra linen for the first room. Seems like the staff need more training. Guests should always be made aware of any hidden charges at the time of booking

Posted by , from Gold Coast Australia on 3 Apr 2018

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4 out of 5
Good stay and reasonable rates there is a good restaurant on site

Posted by on 19 Mar 2018

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4 out of 5

Good accomodation with lovely reception staff.

Very good service and room. A pleasant place to stay.

Posted by , from Auckland, New Zealand on 18 Mar 2018

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4 out of 5

great hotel - awesome staff

Cons: we had booked & paid a little extra for a 2 hour extension (midday) checkout , but were told checkout was 11am
room was very comfy and clean, restaurant staff were awesome.

Posted by , from qld on 14 Mar 2018

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3 out of 5

Perfect position for patients to University Hospit

Pros: Its position and quite surrounds
Location: We have only stayed at the hotel as we were attending the University Hospital.
This was the third occasion we stayed at the Hotel. The previous 2 occasions were perfect but this trip was marred by a noisy air conditioning system. Sleep was impossible until staff was able to turn off the unit late at night.

Posted by on 26 Feb 2018

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About the Best Western Plus Lake Kawana Hotel

Location 9 Florey Boulevard, Birtinya, QLD 4575

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include A business centre and meeting rooms. Public spaces have free WiFi and wired Internet. A terrace, tour or ticket assistance, and a BBQ are also featured at the luxury Best Western Plus Lake Kawana Hotel. Self parking is free. This 4.5-star Birtinya hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • 3 conference rooms
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (22.3 km / 13.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Lake Kawana Hotel offers 81 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Fridge
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Best Western Plus Lake Kawana Hotel has a restaurant on-site.

Room service (during limited hours) is available.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD15 and AUD29 for adults, and AUD5 and AUD19 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Oceanside Kawana Hotel Birtinya
  • Best Western Plus Lake Kawana Hotel Birtinya
  • Best Western Plus Oceanside Kawana Birtinya
  • Best Western Plus Oceanside Kawana
  • Best Western Plus Lake Kawana Birtinya
  • Best Western Plus Lake Kawana
  • Best Western Plus Oceanside Kawana Hotel

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.