4.3 out of 5

"Only one night stay as we had a function to attend, however we would definitely stay longer if we ever get the chance! " More

By a verified traveller on Fri 15 Jun 2018

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Hotel Description

A luxury stay in Alexandra Headland awaits you at Oaks Seaforth Resort. Within steps you'll find Alex Beach and Maroochydore Beach within a 15-minute stroll. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

TVs with cable channels are featured in all 86 apartments, and you can enjoy balconies, WiFi, and DVD players. In-room dining is easy with kitchens that come equipped with fridges, microwaves, and stovetops. Hairdryers, phones, and irons/ironing boards are also available.

Enjoy the fitness centre, sauna, and kids' swimming pool. Additionally, you'll find WiFi in public areas, a garden, and barbecue grills. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4.5-star Alexandra Headland property include Mooloolaba Esplanade and Sunshine Plaza.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$170 per night

One Bedroom Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Two Bedroom Penthouse

Bed Count 2 King Beds Maximum Occupancy 5 Max

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

Two Bedroom Ocean View Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Oaks Seaforth Resort ratings based on 952 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5
Only one night stay as we had a function to attend, however we would definitely stay longer if we ever get the chance!

Posted by , from Sunshine Coast on 15 Jun 2018

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Comment from Hotel Management

17 Jun 2018 by Lisa

Thank you very much for your review, it is greatly appreciated! We look forward to seeing you next time for a longer stay!

4 out of 5
Huge rooms well maintained lovely friendly staff. Would definately stay again

Posted by on 13 Jun 2018

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Comment from Hotel Management

15 Jun 2018 by Lisa

Thanks for staying with us! We work hard to make our guests happy and appreciate your feedback! We look forward to seeing you next time!

5 out of 5

Great comfortable units great views

Handy to bars restaurants beach, very quiet . Was last minute booking and affordable for a one night stay.

Posted by , from new zealand on 10 Jun 2018

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Comment from Hotel Management

15 Jun 2018 by Lisa

Thank you very much for your feedback it is greatly appreciated! Look forward to seeing you next time!

5 out of 5

Very comfortable with beautiful grounds

Pros: Close to everything, nothing to fault really & not over expensive.
Only 1 night stay but very impressed. All requests were met & will definitely be returning.

Posted by on 8 Jun 2018

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Comment from Hotel Management

15 Jun 2018 by Lisa

Thank you for the 5 star review! We are extremely happy you enjoyed your stay and appreciate your feedback! Hopefully see you again sometime soon!

5 out of 5

Short stay during last week of University

I was staying at the Oaks during my final week of assessments as I hadn't yet found a home to move into. I needed a quiet, comfortable place to work and study, I received a wonderful room with ocean views even from the bedroom, it was clean, lovely and allowed me space to enjoy and be productive. I love this place and look forward to returning....

Posted by on 7 Jun 2018

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Comment from Hotel Management

15 Jun 2018 by Lisa

Thank you very much for your 5 star review! I'm glad we could accommodate you during the stressful exam period! I hope you aced your exams! Hopefully see you again sometime soon for a holiday next time!

1 out of 5

Rude Staff

The lady at front desk was extremely unprofessional and rude. We are normally very easy going. But the staff at desk had bad manners and attitude. We Will not stay again at this hotel.

Posted by on 16 May 2018

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Comment from Hotel Management

21 Jun 2018 by Lisa

I do apologise that your stay was not enjoyed to the fullest, we aim to provide a high standard of service and clearly that was not met on this occasion. Please rest assure that we are taking the appropriate measures to address the concerns outlined and the feedback you have provided has been passed onto our staff. If at all possible, could you kindly contact us directly at Oaks Seaforth so as to assist in changing your opinion about our service by having you come back in the near future.

5 out of 5

A great stay

Beautiful views across the ocean, spacious room, and great location.

Posted by on 14 May 2018

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Comment from Hotel Management

29 May 2018 by Lisa

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

1 out of 5

Worse experience

It was the worse customer service I received ever and I would never stay at Oaks again. I requested an early check in but once there was made till wait till 3:30p. Then placed on 2nd level next to a resident having a dance party, only tot be treated like an idiot when I asked for a quieter room. The customer service by the female manager was disgusting and the room smelt like bleach and smoke. It wreaked my stay completely the whole experience was terrible. Would never stay in a OAK again.

Posted by on 13 May 2018

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Comment from Hotel Management

21 Jun 2018 by Lisa

Thank you for staying with us and sharing your feedback. I do apologise that your stay was not enjoyed to the fullest, we aim to provide a high standard of service and product, and clearly that was not met on this occasion. Please rest assure that we are taking the appropriate measures to address your concerns and prevent future occurrence. However I do agree this should not have occurred in the first place. If at all possible, could you please contact me directly as I would like to be able to change your opinion about our service by having you coming back in the near future.

5 out of 5

Blissful weekend away.

Upgraded to penthouse on arrival our room was spacious, amazing views and the most comfortable bed and pillows. I actually went and bought their pillows on line they were so amazing to sleep on. Fully equipped kitchen and awesome spa bath. Did not want to leave. Defiantly will be back for a longer stay. Thank you

Posted by , from Gold coast on 13 May 2018

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Comment from Hotel Management

29 May 2018 by Lisa

Thanks for staying with us. We do try to upgrade when possible and I am very glad you enjoyed! Your feedback is much appreciated!

4 out of 5

Perfect close to the beach!!

The stay was brilliant !! Awesome staff make you feel very welcome... The resort itself is clean pleasing and upto date with everything

Posted by on 30 Apr 2018

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Comment from Hotel Management

29 May 2018 by Lisa

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Property Features

Oaks Seaforth Resort offers its guests an outdoor pool, a kid's pool, a sauna, and a fitness centre. WiFi is available in public spaces for a fee. The luxury Oaks Seaforth Resort also features a BBQ, a garden, and a safe deposit box at the front desk. Free self parking is available. This 4.5-star Alexandra Headland apartment is smoke free.

  • 86 guestrooms or units
  • 6 levels
  • 5 buildings
  • Built in 1999
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Children's pool
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (12.9 km / 8 mi)
  • Parking: Free self parking

Room Amenities

Oaks Seaforth Resort offers 86 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and a hairdryer. In-room wireless Internet access is available for a surcharge. Cable televisions are provided.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower and tub combination
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time ends at 8 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM until 8 PM
If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 44.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD20.0 per day
  • Rollaway bed fee: AUD44.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Seaforth Resort Alexandra Headland
  • Oaks Seaforth Resort
  • Oaks Seaforth Alexandra Headland
  • Oaks Seaforth
  • Hotel Oaks Seaforth
  • Oaks Seaforth Resort Alexandra Headland, Sunshine Coast
  • Oaks Seaforth Hotel Alexandra Headland