Sofitel Noosa Pacific Resort

5-star property
14-16 Hastings Street, Noosa Heads, QLD
Choose Dates
4.5 out of 5
Wonderful!
See all 57 Wotif Reviews

"Would definitely reccomend Sofitel Noosa Pacific Resort. Great location, fantastic ammenities and very relaxing " More

By a verified traveller on Sun 22 Apr 2018

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Hotel Description

A luxury stay in Noosa Heads awaits you at Sofitel Noosa Pacific Resort. Within steps you'll find Hastings Street and Noosa Beach within a short 5-minute stroll. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 176 rooms feature furnished balconies, sitting areas, and WiFi. Minibars provide refreshments, kitchenettes come with fridges and microwaves, and 24-hour room service is also available. Nice touches to enhance your stay include jetted tubs and bathrobes, while premium linens invite a good night's rest. Additionally, separate bathtubs and showers, coffee/tea makers, and video game consoles are available.

A relaxing visit to AQUA Day Spa can include deep-tissue massages, hot stone massages, aromatherapy, and hydrotherapy along with access to the spa tub. The restaurant, Noosa Beach House, is open for breakfast, lunch, and dinner. Noosa Beach House Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the health club, spa tub, sauna, and free pool cabanas. 8127 square feet (755 square metres) of event facilities include conference rooms, and other business amenities include limo/town car service. Plus you'll find WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

With a stay at this 5-star Noosa Heads hotel, you'll be 2 km (1.3 mi) from Noosa National Park and 3.8 km (2.4 mi) from Sunshine Beach Village Shops.

Sofitel Noosa Pacific Resort ratings based on 57 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
Would definitely reccomend Sofitel Noosa Pacific Resort. Great location, fantastic ammenities and very relaxing

Posted by on 22 Apr 2018

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5 out of 5
Had a great stay, hotel is close to the beach and shops. It was comfortable and all staff were friendly and very welcoming

Posted by on 17 Apr 2018

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5 out of 5
A beautiful hotel. Lovely facilities and a great location!

Posted by on 30 Mar 2018

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Comment from Hotel Management

31 Mar 2018 by Guest Services

Thank you again for staying with us and we hope to see you back for another getaway in the future!

4 out of 5

Great!

Fabulous location and comfort but room service food was disappointing.

Posted by on 27 Mar 2018

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Comment from Hotel Management

29 Mar 2018 by Front Office / Reservations Manager

Thank you for your feedback. I am delighted you found our location so convenient, we certainly are ideally located on Hastings Street to explore the area! I am very disappointed to learn of your room service experience and please be assured that I have shared this with my chefs as we always want to ensure that our food and beverage options are consistent across all outlets. We hope to welcome you back soon.

4 out of 5

Nice Touches

Reception staff were really great and the room was comfortable. There is parts of the Sofitel that are old and need updating. But overall a good job d experience

Posted by , from Melbourne on 12 Mar 2018

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Comment from Hotel Management

29 Mar 2018 by Front Office / Reservations Manager

We really appreciate you sharing your constructive feedback Duncan, please be assured that I will share this with the relevant teams. I am so happy to learn that you received such positive engagement from the front office ambassadors, I certainly am proud of the team as they genuinely love interacting with our guests! We hope to welcome you back soon.

5 out of 5

Delightful stay

We celebrated our 10 year anniversary at the Sofitel. I noted this when I made the booking - upon arrival we had an incredibly thoughtful handwritten card and exquisite dessert awaiting us. The hotel overall was lovely, the staff were exceptionally friendly and the location is perfect.

Posted by , from Brisbane, Queensland on 21 Feb 2018

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Comment from Hotel Management

22 Feb 2018 by - Front Office / Reservations Manager

Thank you for choosing the resort to celebrate such a milestone anniversary, and for taking the time to provide such lovely feedback Kate. I am thrilled to hear that you enjoyed the amenity and the interactions with the team. We hope to see you back soon for the next celebration!

4 out of 5

Excellent hotel great location

I love this hotel and keep coming back. It is comfortable, the staff are courteous and helpful and the location is perfect

Posted by , from Sydney NSW on 18 Dec 2017

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Comment from Hotel Management

29 Dec 2017 by Guest Services - Sofitel Noosa Pacific Resort

Dear O Thank you for your kind feedback and for continuing to choose the Sofitel Noosa Pacific Resort when you are in Noosa. We look forward to welcoming you back soon!

5 out of 5

Quiet relaxing stay

Pros: Everything!
Location: Near Shops, eateries, cafes, surf shops, boutiques, beach. Couldn't be in a better place.
Had we known how good the Sofitel was going to be we would have stayed longer! Lovely hotel, the room was very spacious and much bigger than we expected. The hotel is right next to the main street of Noosa and on a very wet tropical storm day we didn't get wet, using the walkways from hotel to street and back again. Staff were bright, friendly and always ready to answer all our questions with a smile. Concierges were top class. Although there is a charge for parking under the building, it's well worth the cost as in a busy Noosa, parking is hard to come by. We will definitely go back to the Sofitel.

Posted by , from Wellington, New Zealand on 16 Dec 2017

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Comment from Hotel Management

29 Dec 2017 by Guest Services - Sofitel Noosa Pacific Resort

Dear Linda Thank you for letting us know how much you enjoyed your experience and the room at the resort. I will share your kind feedback with the team. We look forward to having you back again soon.

5 out of 5

Close to everything, fantastic staff

Pros: Staff were beautifully presented and so polite, could help with everything. Great access to restaurants, beaches, etc. Rooms were fantastic size.
Cons: They need a dedicated cocktail maker at the pool as we noticed that not all the staff knew what they were doing and I think could of used some help.
Location: Everything nearby
We stayed for 5 nights and had the most amazingly restful and relaxing holiday, would definitely go back anytime.

Posted by , from Sydney, Aust on 15 Dec 2017

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Comment from Hotel Management

29 Dec 2017 by Guest Services - Sofitel Noosa Pacific Resort

Bonjour Janine Thank you very much for sharing your feedback of the resort and the team. Our location on Hastings Street does certainly make it easy to enjoy all the nearby restaurants and beautiful main beach! I will share your feedback with the pool bar team and we hope to welcome you back to enjoy a cocktail in the very near future.

5 out of 5

very convenient

Just walk downstairs and you are in the middle of Noosa making all the shops so close. Also the restaurant at the hotel is fantastic.

Posted by , from Gold Coast on 14 Dec 2017

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Comment from Hotel Management

29 Dec 2017 by Guest Services - Sofitel Noosa Pacific Resort

Bonjour Christine We really appreciate you taking the time to share your comments. I am happy to hear that you were able to indulge in a beautiful meal at the restaurant while you were with us. We hope to welcome you back soon.

About the Sofitel Noosa Pacific Resort

Location 14-16 Hastings Street, Noosa Heads, QLD 4567

Property Features

Sofitel Noosa Pacific Resort offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the swim-up bar. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a limo/town car service and meeting rooms. Event space at this hotel measures 8127 square feet (755 square metres) and includes conference rooms. A hot tub, a sauna, and spa services are also featured at the luxury Sofitel Noosa Pacific Resort. Parking is available for a fee. A complete renovation of Sofitel Noosa Pacific Resort was completed in August 2013. This 5-star Noosa Heads hotel is smoke free.

  • 176 guestrooms or units
  • 6 levels
  • 3 conference rooms
  • 8127 sq ft of conference space
  • 755 sq. m of conference space
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Kitchenette
  • Laundry facilities
  • Fridge
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (33.5 km / 20.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sofitel Noosa Pacific Resort offers 176 forms of air-conditioned accommodation with minibars and video game consoles. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels and pay-per-view films. Accommodation at this 5-star hotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower with a jetted bath, a complimentary bathrobe, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Private balcony (furnished)
  • Sitting area
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Noosa Beach House – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Noosa Beach House Bar – This bar specialises in international cuisine and serves lunch, dinner and light fare.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

AQUA Day Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a spa tub and a steam room. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD39.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 20.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 20.00 per 24-hour period (rates may vary)
  • Self-parking fee: AUD25.00 per day
  • Valet parking fee: AUD35.00 per day
  • Crib (infant bed) fee: AUD25.0 per night
  • Rollaway bed fee: AUD55.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.