"Evert staff interaction i experienced was helpful, professional and friendly. The staff definitely made my stay so much easier and more enjoyable! Roo ... " More
The restaurant, Relish Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool, 24-hour gym, outdoor tennis court, and spa tub. Business amenities include a meeting room and a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.
Sights within a 30-minute walk of this Surfers Paradise hotel include The Star Gold Coast and Cavill Avenue.
26 Mar. 2024 by Ethan
Dear Reece,Thank you for your kind words about your recent stay with us.We're delighted to hear that you had a positive experience and that our staff contributed to making your stay easier and more enjoyable. Providing helpful, professional, and friendly service is at the core of what we do, and we're glad that you found our team to be accommodating.We appreciate your feedback about the cleanliness and presentation of our rooms. Maintaining high standards of cleanliness is a top priority for us, and it's rewarding to know that our efforts have been noticed.If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best regards,Duty ManagerCrowne Plaza Gold Coast
9 Mar. 2024 by Ethan
Dear Sophie,We're delighted to hear that you had such a fantastic night away with us!It's wonderful to know that you enjoyed our room service and that our reception staff, particularly Ibar, provided you with excellent service. We're thrilled that you appreciated the upgrade to a room with a stunning view. Should you ever wish to return for another memorable stay, please don't hesitate to contact us.Warm regards,Duty ManagerCrowne Plaza Gold Coast
5 Mar. 2024 by Ethan
Dear Danielle,Thank you for your kind words.We're thrilled to hear that our staff provided you with such wonderful service. Should you ever need assistance or have any further requests, please feel free to reach out to us.Warm regards,Duty ManagerCrowne Plaza Gold Coast
3 Mar. 2024 by Ethan
Dear Kayo,Thank you for sharing your experience with us.We're thrilled to hear that you enjoyed your stay at Crowne Plaza Surfers Paradise. It's wonderful to know that you found our location convenient, the staff friendly and helpful, and that you appreciated the beautiful ocean view from your spacious room.We're delighted that you had a relaxing stay, and we hope to have the pleasure of welcoming you back again soon.Warm regards,Duty Manager
1 Mar. 2024 by MR
Dear Patrick,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our facilities, friendly staff, and the quality of our breakfast buffet and meal options.Your satisfaction is our top priority, and we are committed to providing a memorable experience for all our guests. We appreciate your kind words and will share your feedback with our team to inspire them to continue delivering exceptional service.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Crowne Plaza Surfers Paradise
26 Feb. 2024 by Ethan
Dear Katherine,Thank you for sharing your feedback with us.We're sorry to hear that you were disappointed that breakfast was not served in the revolving restaurant. We understand that dining experiences can greatly contribute to the overall enjoyment of a stay, and we apologize for any inconvenience this may have caused. Your comments are valuable to us, and we will certainly take them into consideration as we strive to improve our services and offerings.If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We appreciate your understanding and hope to have the opportunity to better meet your expectations in the future.Warm regards,Duty Manager
26 Feb. 2024 by Ethan
Dear Shivani,Thank you for your feedback.We're thrilled to hear that you found our standards to be amazing, as maintaining excellence in service and quality is always our priority. We understand your concern regarding pricing, and we constantly evaluate our rates to ensure they align with the value and experience we provide. Your feedback is valuable to us as we strive to offer both exceptional service and competitive pricing.If you have any further comments or questions, please don't hesitate to reach out. We appreciate your support and hope to welcome you back for another exceptional experience in the future.Warm regards,Duty Manager
22 Feb. 2024 by MR
Dear Peter,Thank you for choosing to stay at Crowne Plaza Surfers Paradise and for taking the time to share your feedback with us.We're thrilled to hear that you had a pleasant stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we were able to meet your expectations.If you have any further comments or suggestions on how we can improve our services, please feel free to let us know. Your feedback is invaluable to us as we continually strive to enhance the experiences of our guests.Once again, thank you for staying with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Duty ManagerCrowne Plaza Surfers Paradise
19 Feb. 2024 by Ethan
Dear David,Thank you for sharing your feedback.We're delighted to hear that you appreciated our hotel's great location. Your comfort during your stay is of utmost importance to us, and we apologize for any inconvenience caused by the lack of proper curtains in your room. We understand the importance of a good night's sleep, especially when your window faces the rising sun.Please rest assured that we'll take your feedback into consideration as we continually strive to improve our guests' experiences. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Duty Manager
As a guest of Crowne Plaza Surfers Paradise, an IHG Hotel, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Crowne Plaza Surfers Paradise, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Gold Coast hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Parking (limited spaces)
Crowne Plaza Surfers Paradise, an IHG Hotel offers 269 accommodations with espresso makers and safes. Rooms open to furnished balconies. 55-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Relish Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.