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4.2 out of 5

"Central to areas we like. A few things missing, such as hairdryer and dishwashing detergent, but quickly fixed. " More

By a verified traveller on Thu 28 Mar 2024

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Hotel Description

Sydney Potts Point Central Apartment Hotel puts you in the center of Sydney, 2.3 km (1.4 mi) from Circular Quay and 2.5 km (1.6 mi) from Sydney Opera House. Highlights at this hotel include in-room free WiFi and LCD TVs.

This hotel has free WiFi in public areas, a rooftop terrace, and barbecue grills. Additionally, you'll find laundry facilities, a picnic area, and express check-out.

Within a 30-minute walk of this 4-star Potts Point hotel, attractions include Hyde Park and Queen Victoria Building.

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$163* Per night/room 26 Apr. - 27 Apr.

Studio Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Open Plan

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sydney Potts Point Central Apartment Hotel ratings based on 572 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sydney Potts Point Central Apartment Hotel

Everyone (329) Couples (188) Family (44) Other (1)
4 out of 5
Central to areas we like. A few things missing, such as hairdryer and dishwashing detergent, but quickly fixed.

Posted by on 28 Mar. 2024

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3 out of 5
TV Didn't work, and no coffee cups in room. Small things, but still a little annoying. Location is fine, and would be suitable for people who just need a safe/secure place to sleep

Posted by on 27 Mar. 2024

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3 out of 5
Great location and room was ok considering it was in the basement which was a little off putting. I could hear every footstep and noises in the rooms above me.

Posted by on 17 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Peter B

Dear Stefan,Thank you for your feedback. We're pleased that you found the location to be great and the room satisfactory. We apologise for the noise disturbances from the rooms above. We'll take your comments into consideration and see if there are ways to improve soundproofing in our basement rooms.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

2 out of 5

Posted by on 17 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Peter B

Dear Sandra,Thank you for your feedback. We see that you rated us 2 out of 5. We're committed to providing our guests with the best possible experience, and your feedback helps us improve. If there's anything specific you'd like to share about your stay, we'd appreciate the opportunity to learn more.We hope to have the chance to serve you better in the future. Please travel safely to your next destination.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

4 out of 5
The bathroom wasn't very clean - long black hairs strands on the tiles and visibly on the carpet.

Posted by on 5 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Peter B

Dear Jane,Thank you for bringing this to our attention. We sincerely apologisse for the cleanliness issue you encountered in the bathroom. This is certainly not the standard we aim for, and we'll be addressing this with our housekeeping team immediately. We appreciate your feedback and will strive to ensure this doesn't happen again. Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

4 out of 5

Posted by on 29 Feb. 2024

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Comment from Hotel Management

25 Mar. 2024 by Peter B

Dear Karen,Thank you for the positive rating. If there's any specific feedback or memorable aspects of your stay that contributed to your 4-star rating, we'd love to hear more about it. Your insights are invaluable as we aim to provide an even better experience for all our guests. We look forward to welcoming you back and striving for that perfect 5-star stay next time!Kind regards,Guest Services, Sydney Potts Point Central Apartment Hotel

5 out of 5

Posted by on 25 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by Peter B

Dear Adrian,Thank you for the top rating! We're thrilled you had a fantastic stay with us. It's our goal to provide an exceptional experience for all our guests, and your satisfaction is a wonderful affirmation of our efforts. We look forward to welcoming you back for another memorable visit soon.Kind regards,Guest Services

4 out of 5
The room was small but functional, the bed very comfortable. Very close to train station and buses. The bathroom was tiny. A larger person would be unable to use if door closed

Posted by on 18 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by Peter B

Dear Debra,Thank you for sharing your experience with us. It's great you found the room functional and the bed comfortable, and that our proximity to the train station and buses added convenience to your stay. Your feedback regarding the bathroom size is invaluable, and we'll take it into consideration as we aim to improve our accommodations for all guests. We hope to welcome you back soon, ensuring an even more comfortable and enjoyable visit.Kind regards,Guest Services

4 out of 5

Posted by on 4 Feb. 2024

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Comment from Hotel Management

25 Mar. 2024 by Peter B

Dear David,Thank you for the 4-star review. If there's anything specific that stood out during your stay or areas where you think we could improve, we're all ears. Looking forward to the opportunity to welcome you back and impress you even more next time!Kind regards,Guest Services

5 out of 5

Posted by on 8 Dec. 2023

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Comment from Hotel Management

11 Dec. 2023 by PeterB

Dear Alan,Thank you for choosing to stay with us. We appreciate your positive 5-star rating. If there are specific highlights from your stay or any areas where we can further enhance your experience, please let us know. Travel safely to your next destination, and we look forward to hosting you again.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

About the Sydney Potts Point Central Apartment Hotel

Location 15 Springfield Avenue, 15, Potts Point, NSW 2011

Property Features

Sydney Potts Point Central Apartment Hotel offers its guests a rooftop terrace, barbecue grills, and a picnic area. Public spaces have free WiFi. Sydney Potts Point Central Apartment Hotel also features laundry facilities, express check-out, and a front-desk safe. Smoking is allowed in designated areas at this 4-star Sydney hotel.

  • 1 building
  • 70 guestrooms or units
  • 4 levels
  • Terrace on the roof
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Sydney Central Station (3.4 km / 2.1 mi)
  • Metro station: Kings Cross Station (0.2 km / 0.1 mi)

Room Amenities

Sydney Potts Point Central Apartment Hotel offers 70 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch LCD televisions come with digital channels. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:00 AM - 3:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:00 AM - 3:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 5
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • No shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 40 per night(492 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Potts Point Quest
  • Quest Apartment Potts Point
  • Quest Potts Point
  • Quest Potts Point Apartment
  • Quest Potts Point
  • Quest Potts Point Hotel
  • Sydney Potts Point Central
  • Sydney Potts Point Central Apartment Hotel Hotel
  • Sydney Potts Point Central Apartment Hotel Potts Point
  • Sydney Potts Point Central Apartment Hotel Hotel Potts Point

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.