The restaurant, Governors, serves Regional cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to free bike rentals. 2153 square feet (200 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. Each morning full breakfast is served between 6 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle.
Sights within a 20-minute walk of this 4.5-star New Plymouth CBD hotel include Centre City Shopping Centre and TSB Stadium.
2 Feb. 2024 by Vaughn D'Souza - Front Office Manager
Kia ora Claire,Thank you for taking the time to share your experience. It is wonderful to know that you had a comfortable stay and great breakfast. I will be certain to let the team know.Thank you once again, Claire and we look forward to your next visit.Kind Regards,
2 Feb. 2024 by Vaughn D'Souza - Front Office Manager
Kia ora Pauline,Thank you for taking the time to share your experience. It is wonderful to know that you had a comfortable stay with us. If there's anything we can do to ensure your next visit is 5/5, please don't hesitate to let us know.Thank you once again, Pauline and we look forward to your next visit.Kind Regards,
2 Feb. 2024 by Vaughn D'Souza - Front Office Manager
Kia ora Sandie,Thank you for taking the time to share your experience. It is wonderful to know that you had a comfortable stay and great breakfast. We are blessed to have a team that loves what they do. I will be certain to let the team know that you had an enjoyable stay.Thank you once again, Sandie and we look forward to your next visit.Kind Regards,
9 Nov. 2023 by Vaughn D'Souza - Front Office Manager
Kia ora Nigel,Thanks for taking the time to share your experience from your stay at the Novotel New Plymouth Taranaki. It's always a pleasure to receive positive feedback. We look forward to your next stay.Thanks again Nigel.Kind regards,
8 Sep. 2023 by Vaughn D'Souza - Front Office Manager
Kia ora Jonathan,Thank you for taking the time to review you stay with us. I apologize for the inconvenience caused by the lighting and the difficulty sleeping as a result of this. I will consult our housekeeping and maintenance team to review the lighting in the room after dark and make any necessary adjustments.Thank you once again Jonathan and we hope you will give us the chance to give you a better experience on your next visit.Kind Regards,
8 Sep. 2023 by Vaughn D'Souza - Front Office Manager
Kia ora Roger.Thank you for your review and for sharing your experience. I'm glad you had a great stay. I understand it can get a little tricky with staff on breaks or shuttle drops and will endeavour to ensure there are more staff on the desk. Thank you once again Roger and we look forward to you next visit.Kind Regards
6 May 2023 by Kate Conley
Kia Ora, thank you for your review, we are pleased to know that overall, you have had a wonderfully comfortable stay with us. We have shared your words of encouragement with the team which constantly strives them for excellence to ensure that our guests leave with fond memories. We value your patronage and look forward to welcoming you again with us. Ngā Mihi, Kate Conley, Front office Duty Manager
23 Jan. 2023 by Kate Conley
Kia Ora,We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi,Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki
11 Jan. 2023 by Kate Conley
Kia Ora MarkThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ngā mihi,Kate ConleyFront Office Duty Manager
Novotel New Plymouth Taranaki offers its guests a sauna, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. The luxury Novotel New Plymouth Taranaki also features a terrace, concierge services, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4.5-star New Plymouth hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Novotel New Plymouth Taranaki offers 85 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6 AM to 10:00 AM.
Governors - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Novotel New Plymouth Taranaki offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®