4.0 out of 5

"Not a bad place to stay, a few things needed maintenance though. Bathroom door handle almost falling off the door and shower headset very loose. O ... " More

By a verified traveller on Thu 02 Aug 2018

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Hotel Description

At Quest Taupo Serviced Apartments, you'll be 6 km (3.8 mi) from Huka Falls. Highlights at this property include free self parking, and in-room kitchens and private pools.

You can enjoy a flat-screen TV with satellite channels, and each apartment features a washer/dryer, an iPod dock, and a living room. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave, and a hob. WiFi, a coffee/tea maker, and a hairdryer are also available.

This smoke-free apartment offers a garden, express check-in, and express check-out. Added amenities include WiFi in public areas, a seasonal outdoor swimming pool, and laundry facilities. Continental breakfast is available. There's also the convenience of extended parking.

In proximity to this 3.5-star Taupo property you'll find Lake Taupo.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$121 per night

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms, 2 Bathrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Studio, 1 Queen Bed, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quest Taupo Serviced Apartments ratings based on 92 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Taupo Serviced Apartments

Everyone (77) Couples (10) Business (1) Family (6)
4 out of 5
Room was spacious and completely adequate for my stay. The email correspondence re arriving after office hours was prompt, clear and correct. Would stay there again.

Posted by on 11 Feb. 2019

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4 out of 5
Kitchenette and laundry facilities were great. Excellent service and communication from the staff.

Posted by on 11 Feb. 2019

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5 out of 5
Fantastic friendly staff. Easy to check in when late and very helpful staff

Posted by on 10 Feb. 2019

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2 out of 5
Nice and quiet. Unfortunately the premises lacked a fresh clean smell. The level 1 hallway had an awful smell and windows were not able to be opened. The air conditioning unit in room 106 does also not work properly. Dirty bathroom sink. Would not stay again. Cleaning standards need to be lifted.

Posted by on 2 Feb. 2019

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3 out of 5
I was disappointed that they wanted to charge for wifi.

Posted by on 30 Jan. 2019

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4 out of 5
Modern serviced apartments about three blocks from the lake in a quiet neighbourhood. Room wasn't serviced first day bur onduty staff apologised and did an emergency clean.

Posted by on 18 Jan. 2019

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4 out of 5

Posted by on 6 Jan. 2019

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5 out of 5
Location,swimming pool and recently renovated, very clean n tidy

Posted by on 30 Dec. 2018

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5 out of 5
Love staying here. Very accommodating changed rooms no hassle

Posted by on 26 Dec. 2018

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3 out of 5
Unit was small for price paid. Have stayed previously. Had superior room upstairs.

Posted by on 23 Dec. 2018

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About the Quest Taupo Serviced Apartments

Location 51-61 Kaimanawa Street, Taupo, Waikato 3330

Property Features

As a guest of Quest Taupo Serviced Apartments, you'll find a seasonal outdoor pool, tour or ticket assistance, and multilingual staff. Public spaces have WiFi for a fee. Quest Taupo Serviced Apartments also features a garden, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3.5-star Taupo apartment is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • Built in 2015
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Separate living room
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Long-term parking (surcharge) , Free self parking , Free parking nearby

Transport

  • Airport: Taupo (TUO) (7.7 km / 4.8 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Quest Taupo Serviced Apartments offers 38 forms of air-conditioned accommodation with private pools and iPod docking stations. This accommodation offers separate living rooms. 32-inch Flat-screen televisions come with satellite channels and pay-per-view films. Accommodation at this 3.5-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Taupo apartment provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include washers/dryers and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private pool
  • In-room kitchen
  • Washer and dryer
  • Multiple bedrooms
  • Living room
  • iPod dock
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy continental breakfast for a fee.

Nearby Activities

Recreational amenities at the apartment include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7 AM-7 PM
  • Saturday-Sunday: 8 AM-4 PM

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Sunday: 8 AM - 4 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per night (rates may vary)
  • Early check-in fee: NZD 35.00 (subject to availability)
  • Late check-out fee: NZD 15 (subject to availability)
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Taupo Serviced Apartments Apartment
  • Quest Taupo Serviced Apartments

You should know

  • The seasonal pool will open in December and close in April.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.