"Although it was not well presented in the beginning with a broken toilet seat the hotel responded quickly and corrected it promptly. " More
All 20 soundproofed rooms feature LCD TVs with digital channels, and you can enjoy sitting areas, coffee/tea makers, and desks. Premium linens invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and slippers. Additionally, room service and free toiletries are available.
The restaurant, Emerald Restaurant., serves Asian cuisine. Enjoy access to bike rentals and a playground. Additionally, you'll find laundry facilities, concierge services, and dry cleaning/laundry services. There's also the convenience of an airport shuttle.
Sights within a 20-minute walk of this 3.5-star Nuku'alofa hotel include Royal Palace of Tonga and Royal Tombs.
21 Aug. 2019 by Maliu
Thank you for your review. We will try to do better next time and we hope you will give us another chance to do better. Malo 'aupito from Management & Staff of Emerald Hotel.
29 Nov. 2018 by Emerald Hotel
Many thanks for staying with us and your constructive comments. We look forward to welcoming you back.
25 Sep. 2018 by Emerald Hotel
Many thanks for your review Siosi. I am delighted you enjoyed your stay with us.
24 Aug. 2018 by Emerald Hotel
Many thanks Siosi. I am so happy you enjoyed your stay with us. We look forward to welcoming you back to the Emerald Hotel. Best regards,
There's a restaurant on site. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Emerald Hotel. The hotel can provide concierge services and wedding services. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Nuku'alofa hotel.
Free self parking
Emerald Hotel offers 20 air-conditioned accommodations with coffee/tea makers and slippers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Emerald Restaurant. - This restaurant specializes in Asian cuisine.
Room service (during limited hours) is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Emerald Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Included WiFi is limited to 100 MB per guestroom, per stay. A surcharge applies for additional usage.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.