"The bed was the worst bed I have ever slept on, it was way too soft. The apartment was nice and big, it had 2 toilets, 1 of them didn’t work. You coul ... " More
Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a separate tub and shower, and a ceiling fan. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. A hair dryer, an iron/ironing board, and free toiletries are also available. Limited housekeeping is available.
Enjoy the 24-hour gym, sauna, and pool loungers as well as access to bike rentals. Additionally, you'll find free WiFi in public areas, a terrace, and a garden. There's also the convenience of free self parking.
With a stay at this 4.5-star Torquay aparthotel, you'll be 2.6 km (1.6 mi) from Urangan Central Shopping Centre and 2.7 km (1.7 mi) from Urangan Pier.
25 Mar. 2024 by Allegra Team
Hi Gus,We're sorry to hear about the dusty fan blades and thank you for bringing this to our attention. Sometimes we do miss things but we are passionate about making sure that our guests have a lovely stay. You were here for 5 days and we wish that you would have told us and we would have rectified these things immediately.Kind regardsThe Allegra Team
18 Mar. 2024 by Allegra Team
Hi Trudy,Thank you for your kind review.Best wishes from the Allegra Team
21 Jan. 2024 by Allegra Team
Hi Mark,Many thanks for your kind words :)Best wishes fromThe Allegra Team
21 Jan. 2024 by Allegra Team
Thank you for your kind review :)
23 Sep. 2023 by Allegra Team
Hi Emma,Thank you for your kind review.Best wishes from The Allegra Team
10 Sep. 2023 by Allegra Team
Hi Ben,Many thanks for your kind review.Best wishes fromThe Allegra Team
13 Jun. 2023 by The Allegra Team
Hi Kim,Thank you for your kind review.Best wishes from the Allegra Team
26 May 2023 by The Allegra Team
Hi Kelvin,Thank you for your kind review and we look forward to hearing from you next time.Thank youThe Allegra Team
28 Apr. 2023 by The Allegra Team
Thank you so much for the kind review and we are so please that you had a lovely stay.We hope that you can visit again soon :)Kind regardsThe Allegra Team
13 Feb. 2023 by The Allegra Team
Hi Paul,Thank you for your kind review.Kind regardsThe Allegra Team
Grand Mercure Allegra Hervey Bay offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. Public spaces have free WiFi. Event space at this aparthotel measures 215 square feet (20 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Grand Mercure Allegra Hervey Bay. Self parking is free. This 4.5-star Hervey Bay aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Grand Mercure Allegra Hervey Bay offers 24 accommodations with washers/dryers and minibars. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Hervey Bay aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.
Special check-in instructions:
The front desk is open during the following times:
Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property's front desk is open during the following times:
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.