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4.4 out of 5

"Love the position. Walking distance to everything. Love the esplanade " More

By a verified traveller on Mon 14 Jun 2021

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Hotel Description

At Charlton Apartments you'll be within just a 15-minute stroll of Esplanade and Shelly Beach.

Each apartment is soundproofed and features a flat-screen TV with digital channels, along with a washer/dryer, a furnished balcony or patio, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A living room, a separate tub and shower, and a coffee/tea maker are also available. Weekly housekeeping is available.

Spend the day at the beach and enjoy the onsite outdoor swimming pool. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of an airport shuttle.

Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Apartment, 2 Bedrooms, Ensuite, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Charlton Apartments ratings based on 52 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Charlton Apartments

Everyone (23) Couples (7) Family (25)
4 out of 5
Love the position. Walking distance to everything. Love the esplanade

Posted by on 14 Jun. 2021

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Comment from Hotel Management

16 Jun. 2021 by Lee

Thank you for your review

4 out of 5
Great 2 bedroom apartment, spacious with gorgeous views, close to shops and across the road from beach. Loved it and would definitely use again.

Posted by on 31 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Lee

Thank you for your review Lee

4 out of 5
Great location on Charlton Drive overlooking the ocean and a short walk to the Torquay Hotel and other restaurants. The apartment was well laid out and captured the ocean view nicely. There were a few maintenance issues that need to be dealt with including the fan in the main bedroom which was noisy and towel racks in the ensuite that were not fitted.

Posted by on 20 Apr. 2021

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Comment from Hotel Management

24 Apr. 2021 by Lee

The fan in the bedroom has been fixed, we were waiting on a electrican to come in to fix it and the hand rail has been replaced.

5 out of 5
Great location right on the esplanade, and close to cafe's and convenience stores. Spacious rooms & well-equipped full kitchen, with both fans & reverse-cycle air-conditioning. Manager is excellent and a great communicator, made our stay all the more enjoyable. Would stay here again without hesitation.

Posted by on 19 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Lee

Thank you for your review

4 out of 5
Apartment was a great size, nice views and friendly management staff.

Posted by on 14 Apr. 2021

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Comment from Hotel Management

19 Apr. 2021 by Lee

Thank you for your review Lee

4 out of 5
So close to the beach, local shops, markets and restaurants

Posted by on 8 Mar. 2021

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Comment from Hotel Management

14 Mar. 2021 by Lee

Thank you for your review

5 out of 5
Beautiful. Close to beach. Hop skip and a jump to beach and food.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Sharyn

Thank you so much for your lovely review, we strive to ensure our guests have a positive experience and love when guests take the time to write a positive review. Hope to see you again soon!

4 out of 5

Posted by on 18 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by Sharyn

Thanks for the rating, we're glad you enjoyed your stay. We appreciate your support and would love to hear on any way we can improve.

4 out of 5
Over all the condition was very good. However the flooring was buckling in the area round the passageway leading to bedrooms. A couple of minor things such as holes in walls where rails/holders had been replaced. Other than that- well done.

Posted by on 4 Aug. 2019

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Comment from Hotel Management

8 Aug. 2019 by Sharyn

Thank you for your review, we look forward to seeing you again.

4 out of 5
Beachfront, convenient to Sailing Club. Had everything we needed.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Sharyn

Thanks for your review, we're glad you enjoyed your stay and hope to see you again.

Property Features

As a guest of Charlton Apartments, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Charlton Apartments also features barbecue grills, a garden, and a picnic area. This 4-star Hervey Bay apartment is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • Built in 1992
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Charlton Apartments offers 21 accommodations with washers/dryers and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. 38-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 9 AM - 6 PM
  • Sunday - Sunday: 1 PM - 5 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 9 AM - 6 PM
  • Sunday - Sunday: 1 PM - 5 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 50.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. The property is professionally cleaned.

  • Service animals are allowed
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 80 (subject to availability)
  • Crib (infant bed) fee: AUD 50.00 per stay
  • Rollaway bed fee: AUD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlton Luxury Apartments Apartment Torquay
  • Charlton Luxury Apartments Apartment
  • Charlton Luxury Apartments Torquay
  • Charlton Apartments Apartment Torquay
  • Charlton Apartments Torquay
  • Charlton Apartments Hervey Bay/Torquay Australia
  • Charlton Apartments Torquay
  • Charlton Apartments Apartment
  • Charlton Apartments Apartment Torquay

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Charlton Apartments.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.