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Grand Mercure Allegra Hervey Bay

4.5 star property
Luxury aparthotel near the beach

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Grand Mercure Allegra Hervey Bay

Photo gallery for Grand Mercure Allegra Hervey Bay

Exterior
Front of property - evening/night
Rooftop Ocean View Executive Apartment
Rooftop Ocean View Executive Apartment | Living area
Rooftop Ocean View Executive Apartment | Private kitchen

Overview of Grand Mercure Allegra Hervey Bay

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • KitchenKitchenKitchen
  • WasherWasherWasher
  • DryerDryerDryer
  • Parking includedParking includedParking included
  • GymGymGym

Check out the area

Map
468 The Esplanade, Reception: 70 Cypress St, Torquay, QLD, 4655
  • Popular LocationShelly Beach18 min walk
  • Popular LocationEsplanade1 min drive
  • Popular LocationUrangan Pier3 min drive
  • AirportHervey Bay, QLD (HVB)8 min drive

Room options

View all photos for Two Bedroom Cypress View

2 bedrooms, minibar, laptop workspace, soundproofing

Two Bedroom Cypress View

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Cypress View

Terrace/patio

One Bedroom Cypress View

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 110 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms (Courtyard Spa)

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 170 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Apartment

Full-sized fridge, microwave, oven, stovetop

2 Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 122 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms Swim-up

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 2 Bedrooms Swim-up

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 150 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 1 Bedrooms (Courtyard Spa)

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 160 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 bedroom Rooftop Spa Apartment

2 bedroom Rooftop Spa Apartment

2 bedroom Rooftop Spa Apartment

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 140 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Pool View Apartment

2 Bedroom Pool View Apartment

2 Bedroom Pool View Apartment

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 122 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Queen / Double Apartment

2 Bedroom Queen / Double Apartment

2 Bedroom Queen / Double Apartment

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 122 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for 1 Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

1 Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Rooftop Ocean View Executive Apartment

Rooftop Ocean View Executive Apartment

Rooftop Ocean View Executive Apartment

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 122 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

2 Bedroom K/Q Oceanview Executive

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
  • 122 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

One Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 110 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms, Ocean View

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms, Ocean View

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 200 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for 3 Bedroom apartment

2 bedrooms, minibar, laptop workspace, soundproofing

3 Bedroom apartment

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 130 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 3 Single Beds

Similar properties

View from room
Oaks Hervey Bay Resort and Spa
Pool
Kitchen
Washer
Dryer
4.6 out of 5, Wonderful, (1683)
The price is NZ$376
for 1 night
includes taxes & fees
2 May - 3 May
Oaks Hervey Bay Resort and Spa

About the area

Hervey Bay

A luxury stay in Hervey Bay awaits you at Grand Mercure Allegra Hervey Bay. You'll be steps from Shelly Beach and 1.8 km (1.1 mi) from Esplanade. Highlights at this beach aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a separate bath and shower and a ceiling fan. A kitchen comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides refreshments. A hairdryer, an iron/ironing board and free toiletries are also available. Limited housekeeping is available. .Enjoy the 24-hour gym, sauna and pool loungers as well as access to bike hire. Additionally, you'll find free WiFi in public areas, a terrace and a garden. There's also the convenience of free self parking. .With a stay at this 4.5-property class Torquay aparthotel, you'll be 2.6 km (1.6 mi) from Urangan Central Shopping Centre and 2.7 km (1.7 mi) from Urangan Pier.
View more Aparthotels in Hervey BayOpens in a new window

What's nearby

  • Shelly Beach - 18 min walk
  • Esplanade - 1 min drive
  • Urangan Pier - 3 min drive
  • Hervey Bay Botanic Garden - 4 min drive
  • Great Sandy Straits Marina - 6 min drive

Getting around

  • Hervey Bay, QLD (HVB) - 8 min drive

Restaurants

  • McDonald's - 4 min drive
  • Kondari Pub - 3 min drive
  • Crafty Cargo - 15 min walk
  • The Great Australian Ice Creamery - 2 min drive
  • Maddigan's Seafood - 2 min drive

About this property

Grand Mercure Allegra Hervey Bay

Luxury aparthotel near the beach
Grand Mercure Allegra Hervey Bay offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. Public spaces have free WiFi. Event space at this aparthotel measures 215 square feet (20 square metres) and includes conference space. A terrace, tour or ticket assistance, and a garden are also featured at the luxury Grand Mercure Allegra Hervey Bay. Self parking is free.

This 4.5-star Hervey Bay aparthotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Built in 2007
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
Grand Mercure Allegra Hervey Bay offers 24 accommodations with washers/dryers and minibars. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Hervey Bay aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Electric car charging station on site

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Dining table
  • Minibar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bath and shower
  • Hairdryer
  • Towels provided
  • Free toiletries

Entertainment

  • 40-inch flat-screen TV with cable/satellite service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washer/dryer

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference space (215 square feet)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage

Location highlights

  • Near the sea
  • On the bay
  • On the waterfront
  • Near the boardwalk
  • Near the airport

Things to do

  • 24-hour fitness centre
  • Bike hire on site
  • Waterskiing nearby
  • Snorkelling nearby
  • Kayaking nearby
  • Bike rentals nearby
  • Sailing nearby
  • Boat tours nearby
  • Surfing/body boarding nearby
  • Windsurfing nearby
  • Parasailing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 24 rooms
  • 1 building
  • Built in 2007

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open Monday - Saturday (8:30 AM - 5:30 PM) and Sunday - Sunday (8:30 AM - 12:30 PM)
The check-in location differs from the property location; to check in, go to 70 Cypress St
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Mercure Allegra
Grand Mercure Allegra Hotel
Grand Mercure Allegra Hotel Torquay
Grand Mercure Allegra Torquay
Allegra Hervey Bay Apartment
Allegra Hervey Bay
Mercure Allegra Hervey Torquay
Grand Mercure Allegra Hervey Bay Torquay
Grand Mercure Allegra Hervey Bay Aparthotel
Grand Mercure Allegra Hervey Bay Aparthotel Torquay

Frequently asked questions

What is the cancellation policy at Grand Mercure Allegra Hervey Bay?

Grand Mercure Allegra Hervey Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Mercure Allegra Hervey Bay?

Yep, Grand Mercure Allegra Hervey Bay has a free self car park.

Are there any beaches close to Grand Mercure Allegra Hervey Bay?

Yep, Grand Mercure Allegra Hervey Bay is a short 18-minute walk from Shelly Beach. Fun beach activities include snorkelling, waterskiing and windsurfing. You can also find boat tours.

Does Grand Mercure Allegra Hervey Bay have a pool?

Yep, and guests love it! Grand Mercure Allegra Hervey Bay has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is there a free airport shuttle available at Grand Mercure Allegra Hervey Bay?

No, Grand Mercure Allegra Hervey Bay does not offer an airport shuttle service.

What time are check-in & check-out at Grand Mercure Allegra Hervey Bay?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Grand Mercure Allegra Hervey Bay?

No, only service animals are allowed.

Grand Mercure Allegra Hervey Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 359 out of 522 reviews" "
Rating 8 - Good. 131 out of 522 reviews" "
Rating 6 - Okay. 24 out of 522 reviews" "
Rating 4 - Poor. 8 out of 522 reviews" "
Rating 2 - Terrible. 0 out of 522 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Storm

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Gus

Travelled with partner
Liked: Amenities, property conditions & facilities
The bed was the worst bed I have ever slept on, it was way too soft. The apartment was nice and big, it had 2 toilets, 1 of them didn’t work. You couldn’t turn on the fan in the bedroom because of the amount of dust on the blades and the bedroom vents also had a lot of dust on them. The property was comfortable with a beautiful pool and easy access to the beach. Overall the property was ok.
Stayed 5 nights in Mar 2024

10/10 Excellent

Trudy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome roof top location. Spa under the stars.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the swim up room. Loved it. Wanted to stay longer.
Stayed 5 nights in Jan 2024

8/10 Good

Jayakumar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious clean and modern property.
Stayed 3 nights in Nov 2023

10/10 Excellent

Vivian, Gladstone

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Heated Pool Fantastic staff very welcoming made check in and check out easy
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
A regrettable stay
Small but numerous issues that compounded into a somewhat unpleasant stay. All dishes were filthy (intent of the stay in a apartment room was to be able to cook but that was immediately out of the question), the bathtub surface was peeling and chipped and unusable (part of the reason for booking the room was to use the bathtub), the handle for the shower mixer was broken off, the shower floor was dirty, an air conditioning inspection had been scheduled during our stay and the final insult was room service bursting into the room un announced in the morning. The staff were all lovely and understanding, the above issues were all mentioned to staff.
Stayed 4 nights in Oct 2023

10/10 Excellent

Nitisha

Travelled with family
Liked: Cleanliness, room comfort
Excellent
Very plesant stay, close to the beach and everything. The court yard spa was good. Generous sized apartments and well equiped. Children had a good holiday.
Stayed 4 nights in Oct 2023

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thanks for a great stay
Stayed 5 nights in Sep 2023