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Quality Suites Pioneer Sands

4-star property
19 Carters Lane, Towradgi, NSW 0508 053 286
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4.6 out of 5
Exceptional!
See all 707 wotif Reviews

"The staff service was only ok in my experience. And although they have room service, they told me they could not do a simple sandwich for my infant so ... " More

By a verified traveller on Fri 29 Mar 2024

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Hotel Description

At Quality Suites Pioneer Sands, you'll be connected to the convention center and 1.5 km (0.9 mi) from Fairy Meadow Beach Park. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

Q Cafe is open for breakfast and lunch. For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool, gym, and pool loungers. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of free self parking.

Near this 4-star Towradgi hotel, you'll find Wollongong City Beach.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$168* Per night/room 21 Apr. - 22 Apr.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quality Suites Pioneer Sands ratings based on 707 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quality Suites Pioneer Sands

Everyone (290) Couples (272) Business (1) Family (136)
3 out of 5
The staff service was only ok in my experience. And although they have room service, they told me they could not do a simple sandwich for my infant son. I thought from reading reviews through there was more food and shops around. Not the case. The beach is not walking distance with a pram either.

Posted by on 29 Mar. 2024

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5 out of 5
Nice and modern apartment, great location and friendly staff.

Posted by on 23 Jan. 2024

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Comment from Hotel Management

4 Feb. 2024 by Reception

Hi Rose,Thank you for taking the time to write this review! We're so glad you enjoyed your stay :)Thanks,

5 out of 5
Nice place to stay, short drive to Wollongong, Warrawong and Jamberoo Action water park.

Posted by on 20 Jan. 2024

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Comment from Hotel Management

4 Feb. 2024 by Reception

Hi Bao,Thank you for taking the time to write this review! We hope to see you again soon :)Thanks,

5 out of 5

Posted by on 5 Jan. 2024

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Comment from Hotel Management

4 Feb. 2024 by Reception

Hi Ajmal,Thanks for taking the time to review our hotel! We're glad you enjoyed your stay with us :)Thanks,

4 out of 5

Posted by on 26 Nov. 2023

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Comment from Hotel Management

3 Dec. 2023 by Kate

Hi Fiona, We're glad to hear you enjoyed your stay with us! Hope to have you back again soon.

5 out of 5

Posted by on 16 Oct. 2023

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Comment from Hotel Management

29 Oct. 2023 by Mackenzie

Thank you Yasmina!We're glad you enjoyed your stay and we would love to have you back :)Kind regards,

4 out of 5
Giving a little bit tired needs a renovation. Staff were good would stay again.

Posted by on 6 Sep. 2023

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Comment from Hotel Management

8 Sep. 2023 by Hotel Management

Hi Gavin, Thanks for taking the time to leave your review. We appreciate the feedback and will pass this on. Kind regards, Georgia

4 out of 5
Breakfast was good and easy drive to Wollongong. Having use of a trolley for luggage very useful

Posted by on 13 Aug. 2023

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Comment from Hotel Management

17 Aug. 2023 by Hotel Management

Hi Maureen, We appreciate you taking the time to leave your review. I'm glad to hear you enjoyed your stay! We hope to have you back again soon!

5 out of 5
Friendly efficient staff. Off street parking and WI-FI included with accommodation. In room menu and genuinely good value for money.

Posted by on 6 Aug. 2023

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Comment from Hotel Management

6 Aug. 2023 by Reception

Hi Fiona,Thank you for the kind words! We're glad you had a great stay and we hope to see you again soon :)Kind regards,

5 out of 5
Excellent place to stay. Handy location to all services and entertainment in the area. Will be back!

Posted by on 23 Jul. 2023

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Comment from Hotel Management

24 Jul. 2023 by Hotel Management

HI Terrence, Thank you for leaving your review. We're glad to hear you enjoyed your stay with us and look forward to your return!

About the Quality Suites Pioneer Sands

Location 19 Carters Lane, Towradgi, NSW 2518

Property Features

Quality Suites Pioneer Sands offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. Event space at this hotel measures 3767 square feet (350 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at Quality Suites Pioneer Sands. Free self parking is available. Smoking is allowed in designated areas at this 4-star Wollongong hotel.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 3767 sq ft of conference space
  • 350 sq m of conference space
  • Built in 2010
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free parking nearby

Transport

  • Train station: Fairy Meadow Station (1.4 km / 0.9 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Quality Suites Pioneer Sands offers 47 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to balconies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Wollongong hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:00 AM.

Q Cafe - This bar serves breakfast and lunch. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • Children stay free
  • One child stays free
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Suites Pioneer Sands
  • Quality Suites Pioneer Sands Hotel
  • Quality Suites Pioneer Sands Hotel Towradgi
  • Quality Suites Pioneer Sands Towradgi
  • Quality Suites Pioneer Sands Apartment Towradgi
  • Quality Suites Pioneer Sands Apartment
  • Quality Suites Pioneer Sands Hotel
  • Quality Suites Pioneer Sands Towradgi
  • Quality Suites Pioneer Sands Hotel Towradgi

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.