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3.9 out of 5

"We stayed in the family suite for one night as we arrived late to Bali. Found the accommodation to be great value for money, clean and convenient, nic ... " More

By a verified traveller on Thu 05 Oct 2023

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Hotel Description

At Quest Hotel Kuta by ASTON you'll be 2.3 km (1.4 mi) from Kuta Beach and 2 km (1.3 mi) from Waterbom Bali. Highlights at this hotel include in-room free WiFi, balconies, and LED TVs.

The restaurant, Basil, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool and kids' swimming pool. Meeting rooms and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, spa services, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 3.5-star Tuban hotel include Tanjung Benoa and Beachwalk Shopping Center.

Superior Room (With Breakfast)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe with Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Quest Hotel Kuta by ASTON ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quest Hotel Kuta by ASTON

Everyone (15) Couples (2)
4 out of 5
We stayed in the family suite for one night as we arrived late to Bali. Found the accommodation to be great value for money, clean and convenient, nice breakfast included, friendly staff. Served its purpose well.

Posted by on 5 Oct. 2023

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3 out of 5
Stayed one night. Fine for an overnighter but property older and bit shabby when you look closely. Good level of cleanliness

Posted by on 27 Nov. 2019

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4 out of 5
The property is in a poor area of Tuban, but it near a cinema and modern supermarket as well as the airport which was good. The hotel has an institutional feel rather than a private ambience. It is good for transit visitors and business people but not for long term holiday makers. The pool is spacious, but in permanent shade.

Posted by on 22 Jun. 2019

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4 out of 5

Posted by on 12 Mar. 2019

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3 out of 5
It was ok. Only stayed for one night. No hand towels or face washers. No milk for a cup of tea. Not as nice as it looks in the photos. Wouldn’t go back, there are plenty of other options in the area.

Posted by on 15 Jul. 2018

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Comment from Hotel Management

18 Jul. 2018 by I Gusti Agung Ayu Widiastri

Dear, Ready For A Quest? Thank you for your review We are regretted that our staff was missed to set up the face towels. Refer to hotel policy hand towel is only set up to Suite Room. However, we will noted your comment We have set up creamer only in the room refer to hotel standard. Should you require a milk, you may contact our restaurant with an additional charge Hopefully the above will clarified and change your mind to visit us again in future Have a great day Sincerely, Hotel Manager Quest Kuta

2 out of 5
Bed sheets dirty Try to charge for extra bed, while already paid Breakfast limited choice

Posted by , from Australiia on 22 Jun. 2018

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Comment from Hotel Management

22 Jun. 2018 by I Gusti Agung Ayu Widiastri

Dear Adriaan, Ready For A Quest? Thank you for your review and for staying with us recently We are regretted that some of our services did not meet your expectation. We have checked to the team and make sure they are doing the task in proper manner About the breakfast, we have reviewed with our chef for food variety on buffet breakfast table Again thank you for your comment for our improvement Look forward to welcoming you back Sincerely, Hotel Manager Quest Hotel Kuta

3 out of 5

Recent stay

Pros: The staff
Cons: Noise suppression
The Hotel is good for a short break but it is a distance from most activity other than the water park and airport. It was very noisy due to its close proximity to mosque's that started at 5 am

Posted by on 5 Jun. 2017

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2 out of 5

smoking room and noisy air-con not clean

Pros: Close to air port
Cons: needs a good clean up and upgrade
Location: close to air port and surf beaches.
Room smelt like and ash tray and smoke burns on benches. Noisy air-con not cold. Room unclean and grotty.

Posted by , from Perth on 29 Nov. 2016

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Comment from Hotel Management

2 Dec. 2016 by I.G.A.A Widiastri / Hotel Manager

Dear Bally, Ready For A Quest ? Many thank for taking time to review Quest Hotel Kuta and regret to know that you were unhappy with our products. In regards to your comments, we are in the stage to upgrade our product and services into next level We hopefully that you will reconsider to come and visit Quest Hotel Kuta again and enjoy our new upgraded products. Sincerely yours,

5 out of 5

Great hotel.

Pros: Clean,friendly staff,transport from the airport and great breakfast.
Cons: Nothing.
Location: Only stayed one night so did not venture outside the hotel.
We were collected at the airport, even though it was the early hours of the morning. Taken to our room which was clean and comfortable. Breakfast was included which was very good. Eggs cooked to your liking ,juice,toast etc. an excellent hotel with very friendly efficient staff.

Posted by , from australia on 3 Dec. 2015

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5 out of 5
Pros: Helpful staff, breakfast. Good value for the rate paid. Pick-up from the airport which is close by.
Location: Some restaurants close by, a walk to the more touristy parts of Kuta. A new big shopping mall has opened just across the road, Starbucks etc.
Clean, comfortable room. Helpful and friendly staff. Excellent breakfast provided.

Posted by , from Sunshine Coast, Aust on 30 Oct. 2015

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About the Quest Hotel Kuta by ASTON - CHSE Certified

Location Jl. Kediri No. 9, Tuban, Bali 80361

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Quest Hotel Kuta by ASTON offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Quest Hotel Kuta by ASTON. Limited free parking is available on a first-come, first-served basis. This 3.5-star Tuban hotel is smoke free.

  • 95 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Quest Hotel Kuta by ASTON offers 95 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Private balcony
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Basil - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Quest Hotel Kuta by ASTON

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 155000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Quest Kuta
  • Kuta Quest Hotel
  • Quest Hotel Kuta
  • Quest Kuta
  • Quest Kuta Hotel
  • Quest Hotel Kuta Bali
  • Quest Hotel Kuta Tuban
  • Quest Kuta Tuban

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.