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4.1 out of 5

"Grand old hotel with full facilities. Suffering like all from staff shortage for kitchen and front of house. " More

By a verified traveller on Sat 18 Feb 2023

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Hotel Description

At Grand Hotel Wanganui you'll be within just a 10-minute stroll of Watt Fountain and Sarjeant Gallery. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and free self parking.

This business-friendly hotel offers free WiFi in public areas, dry cleaning/laundry services, and free newspapers in the lobby. Other amenities include a coffee shop/cafe, a snack bar/deli, and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 11:00 AM.

Places within a 15-minute walk of this 3-star Whanganui hotel include Whanganui Museum and Durie Hill Elevator.

Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Queen Room with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Grand Hotel Wanganui ratings based on 178 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Hotel Wanganui

Everyone (92) Couples (60) Business (1) Students (2) Family (16)
2 out of 5

Posted by on 8 Apr. 2023

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5 out of 5
Grand old hotel with full facilities. Suffering like all from staff shortage for kitchen and front of house.

Posted by on 18 Feb. 2023

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5 out of 5
I loved the historical building. The Irish pub downstairs had good food. Staff were all efficient and friendly

Posted by on 15 Aug. 2021

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4 out of 5
Staff friendly. Very clean

Posted by on 30 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Alison

Thank you for taking the time to leave a review it is appreciated.

3 out of 5
It was close to Wanganui cbd. The receptionist was brusque,rude and shouted at the lady before us. She was not helpful.

Posted by on 28 Apr. 2021

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Comment from Hotel Management

1 May 2021 by jeremy

Thanks for the feed back

3 out of 5

Posted by on 19 Mar. 2021

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Comment from Hotel Management

2 Apr. 2021 by jeremy

thanks for taking the time to post a review

3 out of 5
Telephone didnt work, fridge nearly falling off its stand, fan old and noisey, lift very very scary 😬 bar tender very unprofessional had his girlfriend sitting at the bar and kissed her every time he walked past. Room not soundproof

Posted by on 22 Jan. 2021

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2 out of 5
It has gone down in room cleaning. shower was discusting

Posted by on 19 Oct. 2020

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Comment from Hotel Management

7 Nov. 2020 by jeremy

thanks for the feed back I will take this matter up with hiusekeeping

4 out of 5
It was comfortable. met requirements. Unfortunately there was some takeaway Asian food in two containers outside a room on a table near my room that was there when we arrived on Friday night and still there leaking out of the container when we left Sunday morning. Not a good look......

Posted by , from Wellington on 7 Sep. 2020

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Comment from Hotel Management

10 Sep. 2020 by jeremy

HI Thanks for taking the time to write a review not sure how house keeping could miss the food issues this will be pointed out to them

4 out of 5
Staff very friendly,decor a bit tired and dated,very clean,great price,good food and beer and pokies and close to town,we will be back.

Posted by , from Stratford on 8 Aug. 2020

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Comment from Hotel Management

8 Aug. 2020 by Rupal

Hi Philip, Thank you so much for the feedback. Cyu again .

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The business-friendly Grand Hotel Wanganui also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3-star Whanganui hotel is smoke free.

  • 55 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Grand Hotel Wanganui offers 55 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.

Grand Hotel Wanganui has 2 restaurants on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for NZD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 11–20 for adults, and NZD 8–9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Wanganui
  • Grand Wanganui
  • Grand Hotel Wanganui Whanganui
  • Grand Wanganui Whanganui
  • Grand Hotel Wanganui Hotel
  • Grand Hotel Wanganui Whanganui
  • Grand Hotel Wanganui Hotel Whanganui

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.