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4.6 out of 5

"Convenient location very close to TePapa " More

By a verified traveller on Tue 23 Jan 2024

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Hotel Description

A family-friendly stay in the heart of Wellington awaits you at U Residence Hotel. Within steps you'll find popular attractions like Wellington Central Business District and Te Papa. Highlights at this hotel include in-room kitchens, washers/dryers, and free WiFi.

This pet-friendly hotel offers free WiFi in public areas, a terrace, and express check-out. Added amenities include laundry facilities, babysitting services, and luggage storage. Each morning continental breakfast is served between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of limited parking.

Attractions within a 10-minute drive of this 4-star Te Aro hotel include Cuba Street Mall and Interislander Ferry Terminal.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$176* Per night/room 1 Apr. - 2 Apr.

Family Studio Suite, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 5 Max

Queen Studio + 1 Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 Queen Bed, Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

U Residence Hotel ratings based on 105 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for U Residence Hotel

Everyone (56) Couples (30) Business (1) Family (9) Other (1)
4 out of 5
Convenient location very close to TePapa

Posted by on 23 Jan. 2024

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Comment from Hotel Management

11 Mar. 2024 by U Residence Hotel

Dear Bruce,Thank you for taking the time to post this review on your stay experience with us at the U Residence Hotel.We are grateful for your kind words of appreciation. We hope to continue being the preferred hotel for all your future stays.With sincerity in service,U Hotels Staff and Management

4 out of 5
Great location, spacious & tidy.

Posted by on 15 Apr. 2023

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3 out of 5
Close to city central

Posted by on 27 Sep. 2022

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5 out of 5
Quiet, very good staff. Easy going

Posted by on 4 Sep. 2022

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4 out of 5

Posted by on 21 Jun. 2022

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1 out of 5
Do not stay here!! The place is really tired and overpriced. It is advertised as having a gym but they don’t give you access to it, it’s noisy when it’s windy and the shower is either freezing or scalding hot; either option has no water pressure!!

Posted by on 2 Jun. 2022

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4 out of 5
Decent sized room, bigger than a normal hotel room, lovely balcony and very quiet. The only disappointment was the shower, it took 5 mins for it to warm up (there was a sign advising this) and only dribbled out.

Posted by on 9 May 2022

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4 out of 5
This was in walking distance of everything we went to see.

Posted by on 7 Mar. 2022

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4 out of 5

Posted by on 6 Mar. 2022

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5 out of 5
Everything about it was okay

Posted by on 21 Jan. 2022

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Property Features

As a guest of U Residence Hotel, you'll find a terrace, laundry facilities, and express check-out. Public spaces have free WiFi. This 4-star Wellington hotel is smoke free.

  • 1 building
  • 1 floor
  • 12 guestrooms or units
  • Built in 2007
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking reservations required

Transport

  • Train station: Wellington Station (1.5 km / 1 mi)

Room Amenities

U Residence Hotel offers 12 accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. Beds feature down comforters. 50-inch LCD televisions come with Netflix. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • LCD television
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Shower
  • Rollaway beds (surcharge)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per day.

Pet Policy

  • Pets: NZD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • No front desk
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Private entrance
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 5
  • Pets cannot be left unattended
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Nearby parking fee: NZD 35 per night
  • Pet fee: NZD 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home City Apartment Wellington
  • At Home Hotel Wellington
  • At Home Wellington Hotel Wellington
  • Wellington At Home Hotel
  • U Residence Hotel Wellington
  • U Residence Wellington
  • Apartment U Residence Hotel Wellington
  • Wellington U Residence Hotel Apartment
  • Apartment U Residence Hotel
  • U Residence Hotel (formerly At Home Wellington)
  • At Home Wellington City
  • U Residence
  • U Residence Hotel Hotel
  • U Residence Hotel Wellington
  • U Residence Hotel Hotel Wellington

You should know

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at U Residence Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.