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4.0 out of 5

"Stayed three nights. Usual high Shangri-la standard. A special feature of this hotel is that it is located right at Hong Kong Road Metro station (Ex ... " More

By a verified traveller on Thu 26 Apr 2018

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Hotel Description

Shangri-La Wuhan places you in the heart of Wuhan, connected to the convention center and 2.4 km (1.5 mi) from Jianghan Road. Highlights at this luxury hotel include in-room free WiFi, free internet, and LCD TVs.

A day of pampering can include Thai massages and body treatments along with hydrotherapy and reflexology. The buffet restaurant, Cafe Wu, is open for breakfast, lunch, and dinner. Lobby lounge is the hotel's own lobby lounge. Enjoy the 24-hour gym, kids' swimming pool, and pool loungers. 17222 square feet (1600 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of train pick-up service.

With a stay at this 5-star Jiang Han hotel, you'll be 2.5 km (1.6 mi) from Wuhan Museum and 2.6 km (1.6 mi) from Zhongshan Park.

Deluxe Room Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$118* Per night/room 6 Apr. - 7 Apr.

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Club Room King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Shangri-La Wuhan ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shangri-La Wuhan

Everyone (2)
4 out of 5
Stayed three nights. Usual high Shangri-la standard. A special feature of this hotel is that it is located right at Hong Kong Road Metro station (Exit A) which is an interchange of Metro lines 3, 6 and 7. The Metro is very easy to use and gives access to many places in Wuhan. Alternatively, taxi from the airport is about 80 yuan.

Posted by on 26 Apr. 2018

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4 out of 5

Comfortable and clean and friendly, helpful staff

Only stayed a couple of nights but felt very welcomed by the friendly staff. Rooms were clean and quiet and the bed was comfortable. Would definitely stay there again... and would recommend to friends.

Posted by , from Australia on 25 Jul. 2016

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Property Features

Shangri-La Wuhan offers its guests a health club and a children's pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this hotel measures 17222 square feet (1600 square meters) and includes a conference center. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Shangri-La Wuhan. Self parking is free. Smoking is allowed in designated areas at this 5-star Wuhan hotel.

  • 1 building
  • 442 guestrooms or units
  • 21 levels
  • 3 dining venues
  • 17222 sq ft of conference space
  • 1600 sq m of conference space
  • Built in 1998
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hankou Railway Station (3.4 km / 2.1 mi)
  • Metro station: Xianggang Road Station (0.4 km / 0.2 mi)
  • Property shuttles: Train station pick-up
  • Parking: Free self parking

Room Amenities

Shangri-La Wuhan offers 442 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:00 AM.

Cafe Wu - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Shang Palace - This restaurant serves lunch and dinner. Open daily.

Horizon Club - This restaurant serves breakfast, lunch, and dinner. Open daily.

Lobby lounge - Onsite lobby lounge. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a children's pool.

Spa Services

  • Body treatments
  • Number of treatment rooms 6
  • Hydrotherapy treatments
  • Massages
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2:00 AM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Shangri-La Wuhan offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Shangri-La Wuhan

Policies

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 149 for adults and CNY 74.5 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shangri-La Hotel Wuhan
  • Shangri-La Wuhan
  • Shangri-La Wuhan Hotel
  • Wuhan Shangri-La
  • Wuhan Shangri-La Hotel
  • Shangri La Hotel Wuhan
  • Shangri La Wuhan
  • Shangri-La Wuhan Hotel
  • Shangri-La Wuhan Wuhan
  • Shangri La Hotel Wuhan
  • Shangri-La Wuhan Hotel Wuhan

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.