A relaxing visit to East Day Spa can include deep-tissue massages, hot stone massages, and aromatherapy along with access to the spa tub and steam room. Enjoy the indoor swimming pool, gym, and sauna. A meeting room, a 24-hour business center, and limo/town car service are among the business amenities offered. Other amenities include a casino, free WiFi in public areas, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.
Places within a 15-minute walk of this 5-star Auckland Central Business District hotel include University of Auckland and Princes Wharf.
9 Apr. 2024 by Guest Relations Executive- The Grand Hotel
Dear Miria,Thank you for your positive feedback, and we are pleased to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela
4 Apr. 2024 by Guest Relations Executive- The Grand Hotel
Dear Chris, Thank you for your amazing review and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you again to our hotel in the near future. Kind regards, Angela
4 Apr. 2024 by Guest Relations Executive- The Grand Hotel
Dear Amy,Thank you for your positive review, and we are pleased to hear that you enjoyed our hotel facilities. We apologise for any inconvenience caused by the delay during check in hours, and we are continuously striving to accommodate all guests in a timely manner.This feedback will be shared with its respective department to ensure that we learn and create strategies to improve for our future guests.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards, Angela
4 Apr. 2024 by Guest Relations Executive- The Grand Hotel
Dear Darin,Thank you for your feedback. We appreciate your time and effort in leaving a review that enables our team to learn and improve towards achieving that 5-star rating.We are grateful for your choice to stay with us and hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela
3 Feb. 2024 by Guest Relations Executive- The Grand Hotel
Dear Glennis,Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us. Your kind words towards our staff mean a lot to us, and we will be sure to share your lovely feedback with the team. It has certainly brightened our day! We hope to have the pleasure of welcoming you back to our hotel in the near future, and we wish you a wonderful 2024 filled with blessings.Kind regards,Angela
20 Dec. 2023 by Guest Relations Executive- The Grand Hotel
Dear Karen, Thank you for your comment and we apologise for any inconvenience that we may have caused throughout your stay. We will take your feedback seriously and will ensure to learn and constantly improve our service for our future guests. We are currently undergoing maintenance with the lifts, and we truly apologise for the lifts works early in the morning. We will ensure to create interventions that can reduce the impact towards our future guests. Thank you for staying with us, and we apologise once more regarding your recent stay. We hope to welcome you back in the near future and for you to experience our improved services. Kind regards, Angela
16 Nov. 2023 by Guest Relations Executive- The Grand Hotel
Dear Rod, Thank you for your feedback and we apologise for any inconvenience caused to you during your stay. It is upsetting to hear that you were impacted by the noise until late night and is an area we will constantly monitor. We thank you for your feedback for us to learn and constantly grow. We hope to see you again in the future. Kind regards, Angela
3 Oct. 2023 by JP
Dear Wijnand,Thank you for your feedback.Looking forward to welcoming you back to The Grand by SkyCity soon.Kind regards, Jack
3 Oct. 2023 by JP
Hi Janette,Thank you for your 5 stars review.We hope to welcome you back to The Grand by SkyCity soon.Kind regards, Jack
28 Sep. 2023 by JP
Dear Bob,Thank you so much for your feedback regarding our hotel services and team members.Will be sure to share this with the wider team.We look forward to welcoming you back to The Grand by SkyCity soon.Kind regards, Jack
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A 24-hour business center, a meeting room, and limo/town car service are available. A casino, a fitness center, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee. This 5-star Auckland hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Cassia - Onsite restaurant.
MASU - Onsite restaurant. Open select days.
Depot - Onsite restaurant. Open select days.
The Sugar Club - Onsite fine-dining restaurant. Open select days.
Huami - Onsite restaurant. Open select days.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®