A day of pampering at Shine Spa can include hot stone massages, body scrubs, and facials along with access to the hot springs/mineral springs and sauna. The restaurant, Yue, serves Chinese cuisine and is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, free kids' club, 24-hour gym, and outdoor tennis court. 11517 square feet (1070 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Plus you'll find free WiFi in public areas, a kids' swimming pool, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle.
Places within a 15-minute drive of this 4.5-star Xishuangbanna Dai hotel include Peacock Lake Park and Tropical Flower and Plants Garden.
Sheraton Grand Xishuangbanna Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 11517 square feet (1070 square meters) and includes conference space. An outdoor pool, a children's pool, and a 24-hour health club are also featured at the luxury Sheraton Grand Xishuangbanna Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4.5-star Xishuangbanna Dai hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking , Free RV, bus, truck parking , Parking (limited spaces) , Offsite parking reservations required
Sheraton Grand Xishuangbanna Hotel offers 326 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and washers/dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Red Basil - This poolside restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Sheraton Grand Xishuangbanna Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our rating system.