If you've booked your hotel or package (flight + hotel) on Wotif.co.nz in the last 24 hours, make sure that the details are the same. Do they include identical:
- Travel dates & times
- Change / cancel policy
- Airline and booking class (for packages)
- Room type
- Hotel extras (breakfast / wifi, etc.)
- Does the competitor offer include all taxes and fees, and is the total price quoted in NZD?
- Is the competitor offer available to the general public?
- Is the travel item a prepaid booking? (ie.a pay now booking)
- Are you able to provide online proof of the above?
Note: Price Promise excludes post-pay hotel bookings (where payment is taken by the hotel at the time of your stay), standalone flights, activities and insurance.