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Hotel and Package
Find a lower price within 24 hours of booking online and we'll match it by refunding you the difference. Terms and eligibility apply (See below).
No hotel booking fees
For your hotel, package and most flight bookings, there are no Wotif.co.nz fees*
*We charge a $9.95pp booking fee for low-cost airline bookings.
Book in New Zealand Dollars
Know exactly what you are going to pay and avoid currency conversion charges by paying for your hotel and flights anywhere in the world in New Zealand dollars.
Are you eligible for our
What is our Hotel and Package Price Promise?
The Wotif Price Promise ensures you get the lowest possible price for your trip. Find a cheaper hotel or package (flight + hotel) online within 24 hours of booking and we'll match the lower price by refunding you the difference. Terms and conditions apply.
If you've booked your hotel or package (flight + hotel) on Wotif.co.nz in the last 24 hours, make sure that the details are the same. Do they include identical:
Travel dates & times
Change / cancel policy
Airline and booking class (for packages)
Hotel extras (breakfast / wifi, etc.)
Does the competitor offer include all taxes and fees, and is the total price quoted in NZD?
Is the competitor offer available to the general public?
Is the travel item a prepaid booking? (ie.a pay now booking)
Are you able to provide online proof of the above?
Note: Price Promise excludes post-pay hotel bookings (where payment is taken by the hotel at the time of your stay), standalone flights, activities and insurance.
If you answered YES to this checklist, you may be eligible for our Price Promise. Please follow the following steps to submit your claim.
Claiming a price promise:
Book your hotel or package (Flight + hotel).
If you have answered yes to the eligibility criteria and everything matches grab your itinerary and proceed to online claim form:
If you haven't booked yet and would prefer to book and validate the price promise with one of our experienced agents please call our call centre 0508 053 284
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Fly, stay and save with Wotif packages
Wotif Packages give you access to special rates not available when booking separately.
Find a lower price on a package within 24 hours of making the booking online and we'll match it – that's our price promise^.
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Terms & conditions
What is the Wotif Price Promise?
If you find the exact same deal online at a lower publicly available price than on Wotif.co.nz, we will refund you the difference (within 24 hours of booking on Wotif.co.nz).
Where is the catch?
It must be an "Apples to Apples" comparison and you must notify us either prior to, or within 24 hours of, your booking with Wotif.co.nz. A couple of other items to check:
Is the booking on Wotif.co.nz in your name?
Has the travel item been paid in full at time of claim?
What's the next step?
If you meet the above criteria please complete our online price promise application.
If you haven't booked yet (believe you meet the above criteria) and would prefer to book and validate the price promise with one of our experienced agents please call our call centre 0508 053 284. They will verify your claim and, if successful, they will make your new booking and process a refund (to the same credit card) for the amount of the difference between the price of the competitor offer and the same offer booked on Wotif.co.nz.
The Fine Print
Wotif Price Promise claims will not be accepted if, in our opinion and acting reasonably, the claim has occurred as the result of a printing, uploading or other error or is made fraudulently or in bad faith. Wotif will not accept screenshots or other purported evidence of a lower price that cannot be independently confirmed by Wotif personnel. Wotif may modify or discontinue the Wotif Price Promise or restrict its availability to any person, at any time, without prior notice or liability to you, except where excluding or limiting liability is prohibited by law. The terms that are in effect at the time of your booking will determine your eligibility under the Wotif Price Promise. The failure by Wotif to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision.
^ Price Promise is subject to eligibility requirements and the Price Promise Terms and Conditions.